Customers reported inconsistent food quality, with some praising the pizza while others complained about undercooked or unsanitary conditions.
Customer Service
Numerous reviews highlighted poor customer service, including rude staff, incorrect orders, and lack of responsiveness to complaints.
Delivery Issues
Many customers experienced delays and problems with delivery, including missing orders and cold food upon arrival.
Pricing Concerns
Several customers expressed dissatisfaction with pricing, noting unexpected charges and feeling that the value for money had declined.
Overall Experience
While some customers enjoyed their meals and praised the restaurant, many others reported negative experiences that deterred them from returning.
PB
Paola Barillas
Nov 15, 2025
5.0
Great service thru Mr Pizza man website. I recommend you go thru their website online ordering system. Grub Hub never sent my order to Mr Pizza Man. Grub Hub customer service was terrible and did not help with placing another order. Mr Pizza Man web site confirmed my order directly and sent me a personal confirmation email letting me know that they received my order and will make sure I get my pizza. Mr Pizza Man even got my order to me asap. Dinner was great!!!
KL
Kiki Levy
Oct 24, 2025
3.0
Pizza needs more sauce very dough forward. But yummy late night
JL
Jessica Lais
Oct 21, 2025
1.0
Pedi um frango acebolado hoje e encontrei um cabelo na caixa. Até aí tudo bem, já que estava do lado de fora, mas ao abrir a comida percebi que havia vários cabelos nos dois frangos e na cebola. A refeição estava cheia de fios pretos e curtos, como mostram as fotos.
Liguei no Mr. Pizza para tentar resolver e o atendente respondeu que “era muito estranho, pois o cozinheiro não tem cabelo”, insinuando que eu estava mentindo. Fiquei chocada com o tanto de pelo ou cabelo que encontrei e também com a falta de profissionalismo, principalmente porque ele repetiu isso várias vezes.
Solicitei o reembolso e estou aguardando retorno, mas deixo aqui uma sugestão: na próxima vez, ouçam o cliente com atenção e respeito, em vez de supor que ele está inventando algo.
Isso é uma questão básica de higiene, respeito e educação.
______________________
I ordered an onion chicken today and found a hair on the box. That would’ve been fine since it was on the outside, but when I opened the food, I saw several hairs on both chicken pieces and on the onions. The meal was full of short black hairs, as you can see in the photos.
I called Mr. Pizza to try to resolve the issue, and the staff member told me it was “very strange because the cook doesn’t have hair,” implying that I was lying. I was shocked by the lack of professionalism, especially since he repeated that several times.
I requested a refund and I’m waiting for a response, but I’d like to suggest that next time, the restaurant should listen to the customer carefully and respectfully instead of assuming they’re making things up.
This is a matter of hygiene, respect, and basic manners.
CG
Cesar Gonzalez
Oct 15, 2025
5.0
Pizza was great like always! I have been ordering for years.
What are the regular business hours for Mr. Pizza Man?
Mr. Pizza Man is open from 10:00 AM to 10:45 PM Monday through Thursday and Sunday. On Fridays and Saturdays, it is open until 11:00 PM.
Does Mr. Pizza Man offer delivery and pickup services?
Yes, Mr. Pizza Man provides both in-store pickup and delivery services.
What are the delivery hours for Mr. Pizza Man?
Delivery is available from 10:00 AM to 10:45 PM Monday through Thursday and Sunday, and until 11:00 PM on Fridays and Saturdays.
Can I order takeout from Mr. Pizza Man and what are the takeout hours?
Yes, takeout is available daily from 10:00 AM to 10:45 PM Monday through Thursday and Sunday, and until 11:00 PM on Fridays and Saturdays.
Where is Mr. Pizza Man located?
Mr. Pizza Man is located at 2680 22nd St, San Francisco, CA 94110, USA.
What types of cuisine does Mr. Pizza Man offer?
Mr. Pizza Man serves a variety of cuisines including pizza, Italian, Brazilian fusion, vegetarian options, pasta, chicken wings, barbecue, and is a family-friendly restaurant.
What is the price range at Mr. Pizza Man?
Mr. Pizza Man has a moderate price range, indicated as TWO.
Which nearby public transportation option can help me reach Mr. Pizza Man?
The MUNI Bus Stop at Bryant & 16th is a nearby public transit option that can help customers access Mr. Pizza Man easily.
Are there any notable local spots near Mr. Pizza Man to visit before or after dining?
Nearby places of interest include the Iglesia Roca de Salvacion AIC church, Kings Market liquor store, and Waterfall Michelada House seafood restaurant, all within easy reach for visitors.
If I'm visiting the Mission Preparatory School, how close is Mr. Pizza Man for a meal or snack?
Mr. Pizza Man is conveniently located near the Mission Preparatory School, making it an easy spot for meals or snacks before or after school activities.