RestaurantAmerican RestaurantFamily Style RestaurantSteak House
Enjoy "The Best Steak... Anywhere" at Morton's The Steakhouse, an upscale, fine dining destination offering prime-aged steaks, seafood, happy hour, cocktails, wine dinners, and more. Located in world-famous Union Square, the heart of the city's most luxurious shopping district, hotel destinations, nightlife and world-class entertainment, Morton's two-story restaurant offers elegant private dining rooms ideal for larger or smaller groups.
Numerous customers reported slow service, with long wait times for food and drinks, and some experienced rude or dismissive staff.
Food Quality
While many praised the food, particularly the steaks, there were significant complaints about undercooked or overcooked dishes, including raw chicken and improperly cooked steaks.
Ambiance
The restaurant's ambiance received mixed reviews, with some enjoying the atmosphere while others found it too dark or crowded.
Special Occasions
Several reviews highlighted the restaurant's efforts to make special occasions memorable, such as personalized menus and decorations for celebrations.
Pricing Concerns
Many customers felt that the prices were high relative to the quality of service and food received, leading to disappointment.
SC
South Coaster
4 days ago
4.0
Had an Excellent meal for 8 at this venue, recommended.
JB
J B
5 days ago
5.0
We really had a great time at this Morton's. I've been to the one in Chicago and the food was actually better at the SF location compared to downtown Chi town. Excellent service!
SM
sharome moody
Oct 26, 2025
1.0
We went to Morton’s The Steakhouse (San Francisco) on October 26 for my son’s engagement + birthday dinner. We spent over $800 and expected top-tier service. Instead, our waitress argued with me about a salad dressing I was literally eating — I ordered ranch, received blue cheese, and she rolled her eyes before snatching the plate. Later, she told us she’d “check our receipt” for mashed potatoes we never ordered. That’s not fine dining. Great food can’t make up for disrespectful service.
Morton’s needs to retrain staff on tone, professionalism, and basic courtesy. Guests shouldn’t leave a celebration feeling embarrassed and disappointed.
SS
Steve Schuman
Oct 26, 2025
4.0
This is not my kind of place. That being said, the service was extraordinary. 100%. The food was good, nothing exceptional, but certainly nothing to complain about. The dining room is pleasant. Prices are very high, but you probably know that.
RF
raoul fanto
Oct 17, 2025
2.0
I've been to this location numerous times, as this is my favorite steakhouse, so I was excited to celebrate a friend's 50th birthday as she and her husband have never been there before.
We were seated right away, and my friend's name on the menu for her 50th birthday was a nice touch, but then it went downhill from there.
Our server arrived, never told us his name (not a big deal), took our drink & food orders, and disappeared. Gone! Close to 30 mins went by and we had to flag down a hostess who was seating another party to see where our waiter went. 10 minutes later our waiter showed up with our drinks, and by this time our food came out. We then ordered a bottle of wine for dinner....big mistake. Again, our waiter was a no show...and after another 20 minutes we asked another waitress about the wine, and she said she would find out. Nope. At this point dinner was done, and we flagged down a manager, asking about the wine, and he said something to the effect that the wine has to be unlocked by another manager? I think it was less than $200 for the bottle but whatever.
The food was still incredible, the ambiance perfect, but the service was subpar. The worse part is that I talked up this spot to my friends as a top tier steakhouse in the bay area, but we would get better service at Texas Roadhouse.
Maestros it is....
Frequently Asked Questions About Morton's The Steakhouse
Does Morton’s The Steakhouse accept reservations?
Yes, Morton’s The Steakhouse accepts reservations which you can make online.
What are the operating hours of Morton’s The Steakhouse?
Morton’s The Steakhouse is open Sunday to Friday from 5 PM to 9 PM, and Saturday from 4 PM to 10 PM, with special holiday hours.
Does Morton’s The Steakhouse offer pickup and delivery services?
Yes, the restaurant offers in-store pickup and curbside pickup for your convenience.
What kind of cuisine and specialties does Morton’s The Steakhouse offer?
Morton’s The Steakhouse offers upscale American cuisine specializing in prime-aged steaks, seafood, wine, and cocktails.
Is the dress code at Morton’s The Steakhouse casual or formal?
The dress code at Morton’s The Steakhouse is dressy, suited for a fine dining experience.
Are there private dining options at Morton’s The Steakhouse?
Yes, the restaurant has elegant private dining rooms ideal for both larger and smaller groups.
What payment methods are accepted at Morton’s The Steakhouse?
They accept American Express, cash, check, Diners Club, Discover, Mastercard, Traveler’s Check, and Visa.
Is Morton’s The Steakhouse accessible to guests with disabilities?
Yes, the restaurant has wheelchair accessible entrances, parking, seating, and restrooms to accommodate guests with disabilities.
What nearby hotels can guests consider when visiting Morton’s The Steakhouse?
Nearby hotels include the Greystone Hotel, The Inn at Union Square, the Chancellor Hotel, and the Inn at Union Square resort, which provide convenient accommodations for diners.
Are there entertainment options near Morton’s The Steakhouse?
Yes, guests can enjoy nearby entertainment like the AAU Comedy Club, San Francisco Comedy College, and the West Coast Musical Improv Festival after dining.
Where can customers shop for fashion or accessories near Morton’s The Steakhouse?
Nearby shopping options include DSW Designer Shoe Warehouse, BALENCIAGA, Dolce & Gabbana stores, and Ben Shemano Jewelry for fashion and accessories.