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McDonald's

3.3
(2333 reviews)

Business Details

609 Market St, San Francisco, CA
94105, United States
(415) 543-2595
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • DeliveryAvailable
  • TakeoutAvailable
  • BreakfastAvailable
  • LunchAvailable

Location

McDonald's
609 Market St, San Francisco, CA
94105, United States

Hours

Reviews

3.3
2,333 reviews
5 stars
681
4 stars
413
3 stars
524
2 stars
280
1 star
435

What are people saying?

AI-generated from recent customer reviews

Service Quality

Mixed reviews on service, with some praising friendly staff while others reported rudeness and disorganization.

Cleanliness

Concerns about cleanliness, with reports of dirty conditions both inside and outside the restaurant.

Location Issues

The restaurant is take-out only with no seating, and is frequently crowded with homeless individuals, impacting customer experience.

Order Accuracy

Frequent complaints about incorrect orders and long wait times, particularly during busy hours.

Food Quality

Generally consistent food quality, with some customers noting hot and fresh items, but others experienced cold food.
  • DC
    dhruba kumar chaudhary
    2 days ago
    1.0
    who is the manager of this macdownals place train your employees i am ganna waiting like 30 minutes no body can respond for my order i am calling again and again
  • WT
    Wendel Tse
    Feb 11, 2026
    3.0
    It's not the restaurant's fault, but the ordering area where the self-service kiosks are located often smells like urine or worse because homeless persons linger and panhandle there.
  • FJ
    fewx jacob
    Feb 7, 2026
    2.0
    If you like adventure that includes a possible risk to your life or the chance at contracting some strange diseases then step right in. Dont expect a cashier to take your order. Better use the kiosk or mobile app. This place mainly serves the delivery drivers to bring food to people in the financial buildings. The only walk-ins are us risk takers. But you will have a long wait as all the mobile orders get filled first. This place used to have an upstairs but its closed off now. The saving grace was that both myself and coworker had hot hash browns. He comment it was the hottest MCD hashbrown he had ever had.
  • GS
    Gabriel Salcedo
    Feb 7, 2026
    5.0
    Today I ordered at 10:46 PM. It was a little crazy because there were so many DoorDash and Uber drivers waiting, yet somehow the atmosphere felt calm. After paying, I noticed that the woman in charge of calling out the orders had a very high pitched voice. Some people were laughing because her voice was strong and powerful, she clearly had big lungs and could call numbers very loudly. What really caught my attention was the way she interacted with everyone. Let’s remember this place is always full of homeless people, people asking for a restroom that does not exist, motorcycles coming and going, and delivery drivers waiting for orders. Still, she never stopped smiling. She always said something kind, using her voice as a tool to create a better moment for people once they finally got their food. She always offered something extra, napkins, a straw, or simply words like “you’re finally here,” “please enjoy,” or “have a good night.” As someone who has worked in hospitality for over 20 years, around the world and with many VIPs in the most prestigious settings, watching someone care this deeply on a Friday night at McDonald’s, while surrounded by rush, pressure, homelessness, and delivery chaos, truly changed my perspective. It also made me realize that sometimes we are not doing the right thing at work, even when conditions are easier. She impressed me. She inspired me. I sincerely hope she receives Employee of the Month, if that is something you offer. Very warm Latina love in service. Whoever you are, muchas gracias. You are excellent and a true example for all of us working in the real world. That’s real hospitality.
  • JH
    Jana Hernandez
    Feb 6, 2026
    4.0
    I like the occasional McDonald's burgers. They have the $6 meal deal which includes a McDouble, small fry, 4-piece nuggets, and a small soda. I will sometimes get a buy one get one for a dollar McDouble as well. It ends up being around $5ish. The staff here gets the orders correct every time for me. They are busy, but not too busy to where it takes forever to get your order. There are no table and chairs and it's not possible to dine in there. So remember - take-out only.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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