McDonald's

3.5
1380 reviews
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Business Details

5411 3rd Street, San Francisco, CA
94124, United States
(415) 822-0956
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
5411 3rd Street, San Francisco, CA
94124, United States

Hours

Reviews

3.5
1,380 reviews
5 stars
524
4 stars
254
3 stars
254
2 stars
137
1 star
211

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported slow service and rude staff, with many experiencing long wait times and unprofessional behavior.

Cleanliness

Several reviews highlighted issues with cleanliness, particularly in the bathrooms and dining area, with some describing it as the dirtiest McDonald's they have seen.

Food Quality

Feedback on food quality was mixed, with some customers enjoying their meals while others complained about poor taste and incorrect orders.

Customer Experience

Many customers expressed dissatisfaction with the overall customer experience, citing issues with order accuracy, staff attitudes, and management responsiveness.
  • WL
    Willow Long
    2 days ago
    3.0
    Ordered a happy meal with Disney toys, they changed it to a pet simulator toy. Gave me a small fries when.I actually ordered a medium fries. They just chitchat around and ignore me when I asked why. Would have gave a rating if google have it👎👎👎👎👎
  • PP
    PVFM
    3 days ago
    5.0
    Remodeled and modern. Very clean and well managed.
  • IO
    Itzel Ordono
    Jan 3, 2026
    2.0
    En general hoy hace unos minutos acabo de hacer mi orden me entregaron una hamburguesa que no era le dieron la de las cajita y le pido al cajero que me dé un box para refrescos y me lo aventó deberían de capacitar a su personal de atención al cliente o de plano poner personal mejor capacitado. Todo fue para llevar por eso me di cuenta después.
  • LG
    luis gutierrez
    Jan 1, 2026
    1.0
    not a good mcdonalds, i keep giving them a try but they always dissapoint. i spent like 15 mins and no one but only ONE person was in front of me which they only oredered one item. they took like 5 mins to take his order and another 5 mins just to make a burger? . on top of that the fries? no salt so flavorless and all soggy. barely any condiment on the cheeseburger so again flavorless.. mc chicken was okay but didnt even taste spicy like ive had at other places probably due to it being overcooked but i wouldnt know. they also dont ask if you want any dipping sauce with your nuggets like they should or at least they do at other places which is helpful to be given options. you are better off makin a drive down to daly city mc donalds because the time you spent for them to make your order you will take to come from and back to daly city, over there theyre quick and efficient, the employees actually ASK if you want this or that and the food is GOOD.
  • CG
    Channell Garcia
    Dec 24, 2025
    5.0
    Love the breakfast very crispy wish they had 24/7 breakfast
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Frequently Asked Questions About McDonald's

What are the regular business hours of this McDonald's location?

This McDonald's is open daily from 6:00 AM to 8:00 PM.

What are the delivery hours for this McDonald's?

Delivery is available every day from 6:00 AM until 11:59 PM.