McDonald's

3.8
2523 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • DeliveryAvailable
  • TakeoutAvailable
  • BreakfastAvailable
  • LunchAvailable

Location

McDonald's
441 Sutter St, San Francisco, CA
94108, United States

Hours

Reviews

3.8
2,523 reviews
5 stars
976
4 stars
645
3 stars
472
2 stars
163
1 star
267

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported poor service, including rude staff and long wait times for orders.

Cleanliness

Several reviews mentioned that the restaurant was dirty and not well-maintained, with some customers expressing concerns about hygiene.

Food Quality

Mixed feedback on food quality, with some customers enjoying their meals while others criticized the taste and freshness.

Location Challenges

The restaurant's location is convenient but has issues with crowds and nearby homeless individuals, impacting the dining experience.

App and Promotions

Customers appreciated the rewards and promotions available through the app, enhancing their overall experience.
  • TC
    Toomi Chatikavani
    1 day ago
    1.0
    I ordered two Big Breakfast® meals through DoorDash and was surprised that no Hotcakes were included. The Big Breakfast has always come with Hotcakes, and they even sent syrup, so I expected the full meal. Disappointing to get less than what I paid for. Delivery customers should be able to rely on consistent menu
  • DB
    David Beebe
    4 days ago
    2.0
    The experience totally changes from day to day. One of the times I went there, the staff was very nice and welcoming but other days, it took 15 minutes to pick-up up my online order with very snarky and unfriendly staff.
  • JL
    JungChul Lee
    Nov 14, 2025
    2.0
    입구부터 홈리스가 있습니다. 매장안은 그렇게 유쾌한 냄새가 나지 않아요. 버거가 먹고싶어서 들어왔지만 가격도 저렴하지가 않네요
  • DD
    David
    Nov 4, 2025
    1.0
    Personnel très désagréable Milk Shake totalement liquide , ce n' est que du lait aromatisé ultra sucré, pas du tout glacé... bref imbuvable qui a fini à la poubelle.
  • NC
    Natália Cavalcante
    Nov 1, 2025
    1.0
    It was the worst Mc Donald’s that have ever been through. I don’t eat meet, they sent me the wrong bagel, with meet, and when I tried to figure it out, the attendant was disrespectful and said that she couldn’t help me cause there wasn’t more bagels

Frequently Asked Questions About McDonald's

What are the delivery hours for McDonald's at 441 Sutter St, San Francisco?

McDonald's offers delivery from 6:00 AM to 11:59 PM Monday through Thursday, 6:00 AM to 3:59 AM on Friday, 4:00 AM to 3:59 AM on Saturday, and 4:00 AM to 11:59 PM on Sunday.

What times is the drive-through open at McDonald's on weekends?

The drive-through is open 24 hours on Saturday and from 4:00 AM to midnight on Sunday.