Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently noted quick service, especially for mobile orders and drive-thru.
Cleanliness
Mixed reviews on cleanliness; some praised the cleanliness while others reported it was dirty and disorganized.
Customer Service
Customer service experiences varied widely, with some staff being friendly and helpful, while others were described as rude or unhelpful.
Location Issues
The location faced challenges such as being crowded, having a lot of homeless individuals nearby, and difficulties with parking.
Order Accuracy
Several customers reported issues with incorrect orders or missing items, indicating a need for improvement in order accuracy.
ES
Elizabeth Scholl
Feb 24, 2026
5.0
Quick service, mobile ordered and it was ready when I walked in. Standard McDonald’s fare, everything was hot and crispy, can’t complain.
PB
Patrick Baker
Feb 20, 2026
4.0
My order was ready fast, and the food was what I expected for a drive‑thru meal.
ST
Sarah Turner
Feb 15, 2026
4.0
Ordering was easy. The pick up didn't take to long. The food was great! Was exactly what I wanted. The only thing was there was almost a fight but I'm am positive the manager handled it professionally.
MG
Madison Gomez
Feb 13, 2026
5.0
Good choice when you’re looking for something easy and quick meal.
AE
Andrea “Andii” Eversole
Feb 12, 2026
4.0
Employees dont speak much english or speak it well and they are not very friendly! Good customer service is incredibly hard to find downtown SF!