McDonald's

3.5
1356 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • DeliveryAvailable
  • TakeoutAvailable
  • BreakfastAvailable
  • LunchAvailable

Location

McDonald's
2801 Mission St, San Francisco, CA
94110, United States

Hours

Reviews

3.5
1,356 reviews
5 stars
485
4 stars
267
3 stars
257
2 stars
122
1 star
225

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff, incorrect orders, and long wait times.

Cleanliness

Many reviews highlighted unsanitary conditions, particularly in restrooms and dining areas.

Atmosphere

The location was described as crowded and often filled with unsavory characters, contributing to an uncomfortable dining experience.

Pricing

Several customers noted that prices were high compared to the quality of food and service received.

Food Quality

While some customers enjoyed the food, others criticized it for being subpar or not meeting expectations.
  • KM
    kris mccausland
    Nov 12, 2025
    1.0
    They have touch screens that say order here and you have to wait in line to use them and then find out that they don't accept payment and they print out receipts for you to wait in line again just to pay . I'm here like 20+ mins before I can even pay for my order then wait some more. You should put signs to tell people not to use the stupid touch screens so they don't have to wait in line twice before they can pay for their order. Then the manager acted like I was dumb for using the touch screens and it was my fault. Worst McDonald's I ever been to in my life
  • AE
    Andrea “Andii” Eversole
    Nov 3, 2025
    4.0
    it was very crowded and im tired of not being able to communicate with the employees due to the fact they dont speak ENGLISH!
  • MW
    Matthew wen
    Oct 29, 2025
    5.0
    Nice lady bought me free food
  • LK
    Lisa T K
    Oct 26, 2025
    1.0
    My knowledge about McDonalds is patchy since I'm not quite a fan. Today I needed a coffee and went to this McD. The young grumpy lady asked me about cream and sugar, I clearly said "Please, some cream, no sugar". The coffee I was given had neither; the ladies restroom had no mirror - really? I know it's not a Tour d'Argent but still, McDonalds team - why, oh why? Do you believe that if one shops at McD, it's too late for them to care for the looks? This cannot be explained anyhow. I will spare you the details about the taste of that coffee, just the price - $3.67. Yep. I could have gone to S. or even Nespresso. Don't repeat my mistakes, bring your thermos.
  • RS
    Robert Sykes
    Oct 22, 2025
    2.0
    I was given apple slices when i ordered an apple pie. Clearly staff either ran out and didnt inform me or they cant read orders correctly.

Frequently Asked Questions About McDonald's

What are McDonald's operating hours at 2801 Mission St, San Francisco?

McDonald's at 2801 Mission St is open daily from 6:00 AM to 11:00 PM.

Does this McDonald's location offer drive-through service?

Yes, the drive-through is open every day from 6:00 AM to 11:00 PM.