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McDonald's

3.5
(1383 reviews)
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Business Details

2801 Mission St, San Francisco, CA
94110, United States
(415) 285-2851
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • DeliveryAvailable
  • TakeoutAvailable
  • BreakfastAvailable
  • LunchAvailable

Location

McDonald's
2801 Mission St, San Francisco, CA
94110, United States

Hours

Reviews

3.5
1,383 reviews
5 stars
493
4 stars
272
3 stars
264
2 stars
124
1 star
230

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported poor service, including long wait times, incorrect orders, and unhelpful staff.

Cleanliness

Many reviews highlighted unsanitary conditions, particularly in the bathrooms and dining area, with some describing the location as dirty and unkempt.

Safety Concerns

Several customers expressed concerns about safety due to the presence of homeless individuals and disruptive behavior in and around the restaurant.

Ordering Experience

Customers found the ordering process confusing, especially with the self-service kiosks, and reported issues with staff not understanding or following instructions.

Mixed Food Quality

While some customers enjoyed the food, others complained about the quality and accuracy of their orders.
  • OG
    Omar G-M502
    3 days ago
    1.0
    Este lugar no es recomendable lo siento
  • ZP
    Zanetta Phillips
    5 days ago
    3.0
    If you choose to go to this restaurant be prepared to wait a while they are definitely not fast food LOL
  • AY
    Angela Yee
    Feb 20, 2026
    5.0
    I sometimes come here after work around 7:30 to 8pm, and am surprised at how kind and polite the staff is. There is a good amount of seating and tables, so even though I just order takeout, I always had a place to sit, wait, and pack my bag. The downside is that sometimes the entrance was closed before the supposed close time, not that I can blame them for wanting to close up early given the location is not always the safest at night particularly for women (not long ago got harassed by a man outside).
  • CP
    Capt. Puffin
    Feb 16, 2026
    5.0
    Its always a special time when you are standing in line with your boo, waiting on some mcgriddles and iced vanilla latte.
  • CJ
    chen jay
    Feb 11, 2026
    1.0
    Worst McDonald in California. Homeless everywhere inside the restaurant.. not even eating inside.. taking all over the place. Worst food at all times.. management please adjust these matter
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Brand Certified Facts from McDonald's

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Certified March 01, 2026Yext Knowledge Graph
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