Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.5
2,602 reviews
5 stars
941
4 stars
551
3 stars
486
2 stars
222
1 star
402
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported slow service, disorganization, and rude staff, leading to frustration and dissatisfaction.
Food Quality
Several reviews mentioned poor food quality, including incorrect orders, cold items, and even foreign objects found in food.
Cleanliness
The restaurant was frequently described as dirty, with issues in the bathrooms and overall maintenance.
Positive Experiences
Despite the negative feedback, some customers praised the friendly staff and enjoyed their meals, indicating that experiences can vary.
Location Challenges
The location is often crowded and has issues with homeless individuals nearby, affecting the overall dining experience.
- BIBernard P. Malbas II3 days ago1.0Ordered 40 minutes ago come inside they make me wait 10 more mins and then I ask again and they tell me that they didnt even make my order at all and that I have to order again and my money will come back in 48 hours. So I came and wasted my break got introuble at work cause they was lazy
- IWIvan William3 days ago2.0Yes, I have refrained from writing about this McDonald's, but my patience is running out. These people who take orders are in any other place at the time of taking the order, except for their workplace. Every third time I go through the drive-thru, one of my orders is different from the one I ordered. They write the order correctly on the screen, but when I pay, I hear a different amount than what my order usually costs. They never give napkins and when you ask them, they look at you angrily.
- RLRobert LewisOct 28, 20251.0Actually the worst service from a McDonalds. I ordered a bacon double quarter pounder with cheese meal, and it took almost 10 minutes to make, and then while eating, something felt off but I assumed it was just an older patty, but I looked at the burger and noticed the cheese didn't look like cheese, it was paper. They put paper instead of cheese on my burger.
- JJJHOct 26, 20251.0Got ordered delivered so couldn't check on site, but tell me how I ordered a bacon McCrispy with no McCrispy in it. thanks for a bun with sauce, pickles, and bacon... the rest of the order was correct though :)
- JMJyrah MalloyOct 22, 20251.0I’d love to speak to corporate. Whoever is running the drive-through on October 22 at 6 o’clock in the morning is doing a very poor job. Her name tag says Carla. She had me waiting over 20 minutes in drive thru just to receive an online order of iced coffee. She proceeded to go back-and-forth with me over whether or not I asked for ice. Completely unprofessional, and I feel as though my drink was tampered with due to her frustration.
Frequently Asked Questions About McDonald's
What are the regular hours of operation for McDonald's at 302 Potrero Ave?
McDonald's at 302 Potrero Ave is open daily from 5:00 AM to 8:00 PM.
Does this McDonald's location offer delivery services?
Yes, this McDonald's offers delivery including same-day and no-contact delivery options from 5:00 AM to 11:59 PM on weekdays and Sunday, and until 2:00 AM on Friday and Saturday.
What are the drive-thru hours at McDonald's on Potrero Ave?
The drive-thru is open from 5:00 AM to midnight Sunday through Thursday, and until 1:00 AM on Friday and Saturday.
Can I place an order for McDonald's using a mobile app?
Yes, you can order using the McDonald's App available on iOS and Android, or through their online ordering links.
What payment methods are accepted at McDonald's on Potrero Ave?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Does this McDonald's have a drive-thru service?
Yes, this location features a drive-thru service.
Are there nearby transit or transportation options to reach McDonald's at 302 Potrero Ave?
Nearby you can find Zipcar Potrero Ave 17th St car rental agency, which may help with transportation to McDonald's.
What other dining options are close to the McDonald's on Potrero Ave?
Nearby dining options include Smashburger, Noah's NY Bagels, Boston Market, and I Luv Teriyaki & Sushi, perfect for exploring before or after your visit.
Are there any notable landmarks or accommodations near McDonald's at 302 Potrero Ave?
Rowan, a landmark and accommodation, is close by and could be useful if you're visiting the area.
What services does this McDonald's location provide to enhance customer experience?
Services include drive-thru, gift cards, McDelivery, mobile offers, mobile ordering, and free WiFi.