Brand Certified
McDonald's
3.5(2564 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
302 Potrero Ave, San Francisco, CA
94110, United States
Certified by McDonald's • Mar 01, 2026
(415) 861-3295
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.5
2,564 reviews
5 stars
921
4 stars
541
3 stars
479
2 stars
218
1 star
405
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported slow service, long wait times, and rude staff interactions.
Cleanliness
The location was often described as messy, with unclean tables and restrooms.
Order Accuracy
Many customers experienced issues with incorrect orders, missing items, and poor handling of promotions.
Staff Performance
While some staff were praised for their friendliness, many reviews highlighted a lack of training and professionalism among employees.
Location Challenges
The restaurant's location faced issues with parking, homeless individuals nearby, and a cramped dining area.
- ZPZanetta Phillips5 days ago5.0I love using this McDonald's simply because you can use your EBT card to pay for your food here makes it very convenient
- DMDylan MurphyFeb 23, 20264.0Food was fine and service was fast.
- AAArjun A.Feb 20, 20261.0I ordered from this McDonalds via UberEats, which had a promotion for a free 10 pc chicken nuggets if you ordered over a certain dollar amount. They did not deliver the chicken nuggets, which would normally be easy to resolve, but because it was part of a free promotion, UberEats did not refund me for the missed item through their standard process. I am therefore suspect of this promotion and frustated with this franchise location for their failure to complete my order.
- RJRichard JonesFeb 17, 20263.0The place felt a bit messy and the tables weren’t very clean. Orders were okay, not great, but not bad either.
- KLKevin LigonJan 23, 20261.0TLDR: AVOUD DURING THE BUSY HOURS or exter to wait up to a half hou. These people are simply overwhelmed In the morning. Expect a 20-30 min wait. Even if you can see your food ready in the back, you still have to wait. Avoid if possible during breakfast and lunch hours. Placed a table order at through 0815. At 0837 it shows the order as being served, I stand inine to ask about my order I'm ignored until 850. I didn't get my order until 0856. I believe the staff is doing their best. But between the Uber orders ( which seem to take priority), app orders, manual orders, folks with poor mental health yelling/soliciting, and the drive through, it's simply too much for the staff to handle. I actually feel sorry for them and I hope that the franchise owner pays them well (they deserve $30 plus for all the abuse they take). If not, you deserve so much better.
Frequently Asked Questions About McDonald's
What are the regular hours of operation for McDonald's at 302 Potrero Ave?
McDonald's at 302 Potrero Ave is open daily from 5:00 AM to 8:00 PM.
Does this McDonald's location offer delivery services?
Yes, this McDonald's offers delivery including same-day and no-contact delivery options from 5:00 AM to 11:59 PM on weekdays and Sunday, and until 2:00 AM on Friday and Saturday.
What are the drive-thru hours at McDonald's on Potrero Ave?
The drive-thru is open from 5:00 AM to midnight Sunday through Thursday, and until 1:00 AM on Friday and Saturday.
Can I place an order for McDonald's using a mobile app?
Yes, you can order using the McDonald's App available on iOS and Android, or through their online ordering links.
What payment methods are accepted at McDonald's on Potrero Ave?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Does this McDonald's have a drive-thru service?
Yes, this location features a drive-thru service.
Are there nearby transit or transportation options to reach McDonald's at 302 Potrero Ave?
Nearby you can find Zipcar Potrero Ave 17th St car rental agency, which may help with transportation to McDonald's.
What other dining options are close to the McDonald's on Potrero Ave?
Nearby dining options include Smashburger, Noah's NY Bagels, Boston Market, and I Luv Teriyaki & Sushi, perfect for exploring before or after your visit.
Are there any notable landmarks or accommodations near McDonald's at 302 Potrero Ave?
Rowan, a landmark and accommodation, is close by and could be useful if you're visiting the area.
What services does this McDonald's location provide to enhance customer experience?
Services include drive-thru, gift cards, McDelivery, mobile offers, mobile ordering, and free WiFi.
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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