McDonald's

3.4
1655 reviews
Get DirectionsCallWebsite

Business Details

1201 Ocean Ave, San Francisco, CA
94112, United States
(415) 452-8819
http://www.mcdonalds.com/
GoogleFacebookInstagramTwitter

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1201 Ocean Ave, San Francisco, CA
94112, United States

Hours

Reviews

3.4
1,655 reviews
5 stars
545
4 stars
348
3 stars
290
2 stars
145
1 star
327

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers consistently reported extremely long wait times, both in the drive-thru and inside the restaurant.

Order Accuracy

Many reviews mentioned issues with incorrect orders and missing items, leading to customer dissatisfaction.

Cleanliness

Several customers noted dirty restrooms and unclean dining areas, contributing to a negative experience.

Food Quality

Feedback indicated that food quality was inconsistent, with reports of cold, overcooked, or stale items.

Staff Attitude

Customer service was described as rude or unhelpful in multiple instances, impacting overall satisfaction.
  • JJ
    jingley
    3 days ago
    4.0
    JINGLEY IS SOOOOO IMPRESSED WITH THIS MCDONALDS MY EXPERIENCE WAS POSITIVE BUT NOT SUPER POSITIVE MY MCNUT CAME WITH A LITTLE SURPRISE, THANK YOU FOR BLESSING LITTLE OLD JINGLEY AND HER HOOHA 😄😁 I LOVE YOU MICKEY D’S ❤️😳😫😩🦽
  • CB
    Caroline Buster-Brown
    5 days ago
    4.0
    Order was complicated, but also entirely wrong, drive through was practically unstaffed. I don't think it's a typical day for this location, or if it was training or shift change, but I probably won't go back. It was pretty expensive considering it's fast food, and it wasn't fast, and that it was wrong.
  • SS
    Sh Shores
    Oct 29, 2025
    5.0
    We went through the drive thru. We ordered the buy 1 double cheeseburger get a second for $1.00. We also ordered the buy 1 small fries and get a second for $1.00. And 2 ice waters. The order was perfect. Thank you McDonald's Staff!
  • EC
    Eric Cabrera
    Oct 26, 2025
    1.0
    This McDonald’s should win an award for “Longest Wait in a Fast-Food Drive-Thru.” I’m not exaggerating the DMV moves faster than this place. I’ve been here more times than I’d like to admit, and every single time I think, “Maybe today will be different.” Spoiler: it never is. Currently, there are four cars ahead of me, and I’ve been sitting here long enough to question my life choices, write this review, and probably age a year. Customer service? Let’s just say it’s the perfect example of what happens when time stops meaning anything. If you ever want to experience what eternity feels like, skip church just pull up to this McDonald’s drive-thru. Bring snacks (from somewhere else), you’ll be here a while.
  • SJ
    Shane Jordan
    Oct 23, 2025
    5.0
    I usually only go to McDonald's for the breakfast. I don't know why but I love it. This location on Ocean serves breakfast past 10 am on the weekends. The food is what it is. It's MacDo. The service at the drive thru is top notch! They nailed my order perfectly the last 2 visits.
Read more reviews on Google

Frequently Asked Questions About McDonald's

What are the hours of operation for McDonald's at 1201 Ocean Ave in San Francisco?

McDonald's at 1201 Ocean Ave is open 24 hours every day of the week.

Does this McDonald's location offer drive-thru service?

Yes, this McDonald's location has a drive-thru open 24/7.