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McDonald's

3.4
(1691 reviews)

Business Details

1201 Ocean Ave, San Francisco, CA
94112, United States
(415) 452-8819
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1201 Ocean Ave, San Francisco, CA
94112, United States

Hours

Reviews

3.4
1,691 reviews
5 stars
560
4 stars
349
3 stars
294
2 stars
151
1 star
337

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers consistently reported extremely long wait times in both the drive-thru and inside the restaurant, with many expressing frustration over the slow service.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders and missing items, leading to dissatisfaction among customers.

Food Quality

Feedback indicated that food quality was often poor, with complaints about cold, stale, or improperly prepared items.

Cleanliness and Environment

Several customers noted unsanitary conditions and discomfort due to the presence of homeless individuals, impacting their dining experience.

Staff Behavior

Reviews mentioned rude or unhelpful staff, contributing to a negative customer experience.
  • BC
    Bella Chen
    3 days ago
    2.0
    This place is very slow and dirty and the fries is always soggy ugh
  • JV
    Jonathan Villeda
    5 days ago
    3.0
    The food is always good and my orders are usually accurate, which I appreciate. However, the drive thru service really needs improvement the wait times are consistently too long. Parking is also very limited and can be frustrating, especially during busy hours.
  • MT
    MIGUEL TORRES FISH TANK
    Feb 19, 2026
    2.0
    People sleeping and crazy people making everyone trying to enjoy their lunch uncomfortable
  • CV
    Carlos Vega
    Feb 1, 2026
    2.0
    Only reason I give this McDonald’s a 2 star not a one because philipina is a great and sweet person that works there but to have their employees trying to fight a random guy at 1am because the employee was driving down the parking lot like crazy then screaming at the guy he is the boss here and then taking off quick once he saw the guy tell him something. Food is always great but that just makes me not want to go back. The guy is always rude on the take out window every night shift he works and then I see this. Guy was coming from around the corner minding his own buisness when this employee is driving like crazy in the parking lot with loud music and has the nerve to say something don’t wish no harm on anyone but poor employee would of got his butt kicked if he stepped out of his car. Do not feel safe coming here anymore when the employees are trying to fight. Employee is tall skinny light skinned driving a 2 door couoe please do something about this or start losing a lot of great customers due to this. Thank you for your time.
  • EP
    Eddie Pan
    Jan 31, 2026
    5.0
    McDonald’s deserves real credit. Across locations, the service is usually fast and consistent, prices are reasonable, and if you know how to order smart, the value is honestly hard to beat. You don’t have to buy everything on the menu—just pick what makes sense for you. Their app deals and periodic promotions make a big difference, especially if you’re on a tight budget. What I appreciate most is reliability. When money is tight or life is stressful, McDonald’s is predictable: you know what you’re getting, you know roughly what you’ll pay, and you’re rarely left waiting. That matters more than people admit. During hard times, having affordable, accessible food options actually helps people get through the day, and McDonald’s quietly fills that role for a lot of us. It’s not fancy, it’s not pretending to be something else—it just works

Frequently Asked Questions About McDonald's

What are the hours of operation for McDonald's at 1201 Ocean Ave in San Francisco?

McDonald's at 1201 Ocean Ave is open 24 hours every day of the week.

Does this McDonald's location offer drive-thru service?

Yes, this McDonald's location has a drive-thru open 24/7.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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