Mastro's collection of sophisticated, classic Steakhouses and Ocean Club seafood locations are recognized for their combination of world-class service, highly acclaimed cuisine, and live entertainment in an elegant yet energetic atmosphere. A truly unparalleled dining experience.
Service quality was inconsistent, with some customers praising attentive staff while others reported slow or inattentive service.
Food Quality
Food quality received mixed reviews; while some dishes were praised for being delicious and well-prepared, others were criticized for being overcooked or lacking flavor.
Atmosphere
The restaurant's atmosphere was generally appreciated for its elegance and ambiance, although some found it overly flashy or inconsistent with the fine dining experience.
Value for Money
Many customers felt that the prices were high relative to the quality of food and service, leading to disappointment in the overall value.
Special Occasions
The restaurant was noted for making special occasions memorable, with personalized touches and complimentary desserts for celebrations.
MM
Morpheus Mind
3 days ago
5.0
Okay okay I see how it is they all up in here tantalizing your taste buds and dropping delicious cocktails.... yeah you need to make it an evening with live music and chillll you'll be glad you did happy holidays to everyone ✌🏿
BM
Britney Muniz
Nov 17, 2025
5.0
Came here to celebrate my fiancé’s birthday. Alana Silver made our night! They have live music at Mastro’s. Alana is an amazing singer, extremely talented, and kind! She made it a fun experience. Molly, our server, was excellent. Very kind and attentive. She went above and beyond to make sure everything was right. I really enjoyed the filet steak, it was seasoned and cooked to perfection. The butter cake was delicious! 😋
JM
jarmarcus marshall
Nov 8, 2025
5.0
I celebrated my 30th birthday dinner here, and the experience was absolutely elevated thanks to David Pugh, who delivered some of the best service I’ve ever received anywhere. From the moment we were seated, David set the tone for the evening with genuine warmth, confidence, and professionalism that instantly made us feel valued and welcomed.
David went above and beyond in every aspect of his service — he knew the menu inside and out, gave thoughtful recommendations tailored to our tastes, and never missed a detail. He managed to anticipate what we needed before we even had to ask, refilling drinks, checking in at just the right moments, and making sure every dish arrived exactly as ordered.
Even during the dinner rush, David maintained incredible composure and attention to detail. He balanced efficiency with authenticity, creating a relaxed and enjoyable atmosphere for everyone at the table. His communication with both the guests and kitchen staff showed leadership-level professionalism.
It’s clear that David Pugh takes pride in what he does — not just in serving tables, but in creating memorable experiences. He represents everything that great hospitality should be: knowledgeable, courteous, and genuinely passionate about his work.
If management happens to read this, please know that David Pugh is a standout employee who would thrive in a leadership or training position. He demonstrates the kind of initiative, empathy, and consistency that raises the bar for everyone around him.
Thank you, David, for making my 30th birthday dinner truly unforgettable — your service turned an ordinary night into a five-star experience.
SB
S Brown
Nov 1, 2025
5.0
Beyond it being extremely loud, so much so that I couldn’t have a normal conversation without needing to raise my voice while sitting next to my wife.. this place was a 10/10! The service was amazing, and the food even more so! I think my wife and I found our favorite place for Steak whenever we visit SF! Would just recommend not going after 7pm as this is when the restaurant began to fill in and the noise level consistently krept up.
RR
rodolfo ramirez
Oct 27, 2025
3.0
First time dining here, we received a call after making the reservation stating that there is a dress code enforced for dining with them. Not a problem we dressed accordingly, come to find that they don't enforce any dress code since the people next to us were in jeans, white tee and white air force ones, so why tell me that there is a dress code when there isn't.
Anyways the food was decent
It came out quick, the server was good even tho they charged us for a second water bottle after we told them "no"
The sides we had the creamed corn 7/10
Creamed spinach 4/10
Creamy garlic mashed potatoes 6/10
Bread (felt a bit stale) 5/10
New York strip steak 7/10
Scallop dish was delicious 8/10
Kansas City strip bone in 5/10
Very undercooked in the center.
I wouldn't go back, too expensive for what you get.
Frequently Asked Questions About Mastro's Steakhouse
Does Mastro's Steakhouse accept reservations?
Yes, Mastro's Steakhouse accepts reservations to ensure you have a spot for your dining experience.
What dining services does Mastro's Steakhouse offer for pickup and delivery?
Mastro's Steakhouse offers in-store pickup, curbside pickup, and delivery services for your convenience.
What are the opening hours for Mastro's Steakhouse?
Mastro's Steakhouse is open from 5 PM to 9 PM Sunday through Thursday, and from 5 PM to 10 PM on Fridays and Saturdays, with special holiday hours available.
What is the dress code at Mastro's Steakhouse?
The dress code at Mastro's Steakhouse is dressy, reflecting its elegant and sophisticated atmosphere.
What types of cuisine and specialties does Mastro's Steakhouse offer?
Mastro's Steakhouse specializes in seafood, steak, and their signature warm butter cake, providing a sophisticated and classic dining experience.
Does Mastro's Steakhouse have live entertainment?
Yes, Mastro's Steakhouse features live music as part of its energetic and elegant dining atmosphere.
What payment options are accepted at Mastro's Steakhouse?
Mastro's Steakhouse accepts American Express, Mastercard, Visa, and cash for payment.
Is Mastro's Steakhouse wheelchair accessible?
Yes, Mastro's Steakhouse has wheelchair accessible entrances, parking, seating, and restrooms to accommodate all guests.
Are there nearby art galleries worth visiting before or after dining at Mastro's Steakhouse?
Yes, nearby art galleries such as Scott Richards Contemporary Art, Tangent Contemporary Art, and Christopher-Clark Fine Art offer cultural experiences close to Mastro's Steakhouse.
What are some nearby hotels near Mastro's Steakhouse for visitors?
Guests dining at Mastro's Steakhouse can consider nearby accommodations like the King George Hotel and Hotel G for a convenient stay.
Are there convenient transportation or car rental options near Mastro's Steakhouse?
Yes, car rental agencies such as City Rent-A-Car, Reliable Rent-A-Car, and Priceless Car Rental are located nearby to assist with your transportation needs.