Opinions on bagel quality are mixed; while many customers praise the bagels as delicious and authentic, others report stale or subpar bagels.
Customer Service
Customer service experiences vary widely, with some praising friendly staff while others report slow service and issues with order accuracy.
Toppings and Options
Several reviews highlight disappointment with the quality of toppings, particularly eggs and avocado, while others appreciate the variety of bagel and pastry options.
Pricing Concerns
Many customers feel that the prices are high relative to the quality of the food, with some suggesting better value can be found elsewhere.
Atmosphere and Location
The shop is described as cute and welcoming, but some customers note limited seating and a busy environment.
PR
Pamela Rose
Nov 12, 2025
5.0
These are the best bagels in SF - and have been, for years. This time, I took advantage of the delivery set up online -- was incredibly convenient for the group of 20 pp I was hosting!
KM
Katia Martha
Nov 5, 2025
4.0
This place is cute. I love the ceiling painted like a sky full of bagels and the row of tiny ducks by the register. However, my bagel experience was mid and I wouldn’t recommend this place with enthusiasm. Notably, my experience had more to do with the subpar toppings than the actual bagel, which was pretty good by itself. I ordered an egg & avocado bagel and was disappointed by both the egg and avocado. The eggs were microwaved and tasted a bit odd whereas the avocado spread was very mushy and didn’t taste fresh. I think if you order a bagel with just cream cheese it’ll be good- again, the bagel itself wasn’t the issue but the toppings. In the past, scrambled eggs has been the default whenever I’ve ordered a breakfast bagel with eggs at other places so it was a surprise to receive the eggs in this form.
The bagels are made fairly quickly so that’s a plus!
MC
Mike Calub
Nov 1, 2025
5.0
Best kept secret in San Francisco since 1962. Awesome and delicious Sticky bun ever!!!
IK
I “Sunshine” K
Oct 29, 2025
5.0
The bagels are the best. The pastries are great as well. The food is fresh and the staff is nice and friendly.
DL
Dwayne Ludwig
Oct 28, 2025
5.0
My favorite bagel spot in all of sf. Originally from San Jose and house of bagels location is fire there. Nothing beats that location but this location is cute and have a lot of choices more than bagels. Their jalapeño cream cheese is yummy.