Many customers praised the bagels for their flavor and freshness, though some noted inconsistencies with staleness and density.
Customer Service
Feedback on staff was mixed; while some praised the friendly service, others reported issues with order accuracy and responsiveness.
Variety and Selection
The shop offers a wide selection of bagels and pastries, which customers generally appreciated, although some felt certain items were often out of stock.
Pricing Concerns
Several reviews mentioned that prices were perceived as high relative to the quality of the bagels and other items.
Nostalgia and Tradition
Long-time customers expressed nostalgia for the shop's history and previous quality, indicating a decline in standards over time.
PR
Pamela Rose
Nov 12, 2025
5.0
These are the best bagels in SF - and have been, for years. This time, I took advantage of the delivery set up online -- was incredibly convenient for the group of 20 pp I was hosting!
KM
Katia Martha
Nov 5, 2025
4.0
This place is cute. I love the ceiling painted like a sky full of bagels and the row of tiny ducks by the register. However, my bagel experience was mid and I wouldn’t recommend this place with enthusiasm. Notably, my experience had more to do with the subpar toppings than the actual bagel, which was pretty good by itself. I ordered an egg & avocado bagel and was disappointed by both the egg and avocado. The eggs were microwaved and tasted a bit odd whereas the avocado spread was very mushy and didn’t taste fresh. I think if you order a bagel with just cream cheese it’ll be good- again, the bagel itself wasn’t the issue but the toppings. In the past, scrambled eggs has been the default whenever I’ve ordered a breakfast bagel with eggs at other places so it was a surprise to receive the eggs in this form.
The bagels are made fairly quickly so that’s a plus!
MC
Mike Calub
Nov 1, 2025
5.0
Best kept secret in San Francisco since 1962. Awesome and delicious Sticky bun ever!!!
IK
I “Sunshine” K
Oct 29, 2025
5.0
The bagels are the best. The pastries are great as well. The food is fresh and the staff is nice and friendly.
DL
Dwayne Ludwig
Oct 28, 2025
5.0
My favorite bagel spot in all of sf. Originally from San Jose and house of bagels location is fire there. Nothing beats that location but this location is cute and have a lot of choices more than bagels. Their jalapeño cream cheese is yummy.