Business Details
About
Fast Food RestaurantMexican Restaurant
Chipotle SF Geary & Masonic is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
2.7
938 reviews
5 stars
265
4 stars
112
3 stars
64
2 stars
82
1 star
415
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous reviews highlighted consistently poor customer service, with staff being rude, unprofessional, and dismissive towards customers.
Portion Sizes
Many customers complained about stingy portion sizes, particularly for meat and other ingredients, leading to dissatisfaction with value for money.
Cleanliness
Several reviews pointed out that the restaurant was dirty, with unsanitary conditions reported in both the dining area and food preparation.
Food Quality
While some customers enjoyed the food, many reported issues such as undercooked rice and cold meals, indicating inconsistency in food preparation.
- JCJohanna Coleman4 days ago2.0We went when it wasn't busy and they were out of every protein except steak, my kiddo and I usually get barbacoa. The guy making our food was soft spoken and couldnt be heard to tell him what we wanted. The manager stood by the register talking to the cashier while the line got backed up and the soft spoken guy struggled to get orders right. Luckily this isn't my local store and I won't have to come back to this spot.
- SBSarah Jane BlandJan 3, 20264.0It's fine, it's a chipotle. At peak hours ahead of time orders often get backed up, it's best to go in and order live.
- BIBabu InnocentDec 24, 20251.0⭐☆☆☆☆ This restaurant always takes a very long time to prepare delivery orders 👎. The staff behavior is very rude and unprofessional. They don’t communicate properly and often ignore you when you try to ask questions or get updates 👎. Because of the poor service and bad attitude toward delivery drivers, my experience was very disappointing. Not recommended 👎.
- HEHedon EpicureaDec 22, 20252.0My order was meant to be ready by 4:30, but I only got it at 4:37 after standing around. The staff seemed busy putting on a show instead of getting things done. 2/5.
- RRRasikDec 15, 20252.0I went to Chipotle, but the service was extremely terrible. The cashier was very rude and unprofessional, which made the experience unpleasant. On top of that, the store was not clean at all. Overall, very disappointing service and environment. I hope the management takes this seriously and improves customer service and cleanliness.
Frequently Asked Questions About Chipotle Mexican Grill
What are the operating hours of Chipotle Mexican Grill at SF Geary & Masonic?
Chipotle Mexican Grill at SF Geary & Masonic is open daily from 10:45 AM to 11:00 PM.
Where is Chipotle Mexican Grill located at SF Geary & Masonic?
It is located at 2675 Geary Boulevard, San Francisco, CA 94118. Enter the plaza from O'Farrell St. Chipotle is on the top level of the parking area.
Does Chipotle SF Geary & Masonic offer online ordering and delivery options?
Yes, you can order online for in-store pickup or delivery through their app or the website.
What types of food does Chipotle Mexican Grill at SF Geary & Masonic serve?
They serve customizable Mexican-inspired dishes including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, real ingredients.
How can I contact Chipotle SF Geary & Masonic?
You can call them at +1 415-202-0781 or email CA.2293.GearyMasonic@chipotle.com.
What payment methods are accepted at Chipotle SF Geary & Masonic?
They accept credit cards and offer gift cards as a payment method.
Is Chipotle SF Geary & Masonic committed to sustainable and responsible food practices?
Yes, Chipotle follows 'Food with Integrity' principles by sourcing ingredients from farms that prioritize humane and sustainable practices.
Can I earn rewards or get special offers at Chipotle SF Geary & Masonic?
Yes, by signing up for Chipotle Rewards, you can earn exclusive offers and free food.
What nearby public transportation options can I use to visit Chipotle SF Geary & Masonic?
You can access Chipotle conveniently via nearby MUNI Bus Stops at Geary & Presidio and Geary & Masonic, and the San Francisco Municipal Railway train station.
What nearby shopping centers and stores are close to Chipotle SF Geary & Masonic?
Nearby places include City Center shopping center, Target Store San-Francisco-West with curbside pickup, Best Buy, CVS Pharmacy, and GNC for vitamins and supplements.
What nearby food and beverage places can I visit near Chipotle SF Geary & Masonic?
In the vicinity, you will find Panera Bread bakery, Starbucks coffee shop, and Subway sandwich shop for more dining options.