Business Details
About
Fast Food RestaurantMexican Restaurant
Chipotle Metreon is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.4
997 reviews
5 stars
340
4 stars
231
3 stars
123
2 stars
87
1 star
216
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous reviews highlighted rude and unprofessional staff, with many customers feeling disrespected and rushed during their orders.
Cleanliness
The restaurant consistently received complaints about its dirty environment, including unclean tables and overflowing trash bins.
Portion Sizes
Many customers reported receiving small portion sizes, often feeling shortchanged compared to other locations.
Food Quality
While some customers enjoyed the food, there were multiple reports of cold, stale, or improperly prepared items, leading to dissatisfaction.
- AOAna OliveiraDec 29, 20251.0This store is terrible; the employees make comments about you while you're waiting in line to order. Today the guy told another employee that I looked scared... only if it was because of his face, hahaha... worst
- BEB etterDec 29, 20251.0I had an unpleasant experience both times I visited. The burrito was extremely small (about 4–5 inches), and the staff had poor attitudes. They appeared reluctant to give full portions, as if doing so would affect their paycheck. On top of that, employees were speaking about me in Spanish, which felt unprofessional. I work armed security and chose this location for convenience, but it turned out to be a poor choice overall.I WILL NEVER ORDER FROM HERE AGAIN!
- CCCamilla CasariegoDec 27, 20251.0Me and my family love chipotle, but at this specific location we had an absolute horrible experience! The customer service there was so rude and they were very impatient, rushing us to order. The food they served was absolutely old from a couple of hours ago and was completely cold. The atmosphere inside was filthy. All the tables were dirty, so we had to clean our table ourself with a napkin. Overall, we are very disappointed and would never go back to this specific location again. Do not recommend.
- DLDavid LeónDec 26, 20251.0Simply terrible in all aspects
- RKRushali KoturiDec 23, 20251.0Worst experience with this branch, Sending yesterday’s food for online orders.
Frequently Asked Questions About Chipotle Mexican Grill
What are the operating hours of Chipotle Mexican Grill at Metreon?
Chipotle Mexican Grill at Metreon is open daily from 10:45 AM to 10:00 PM.
Where is Chipotle Mexican Grill located in San Francisco?
It is located at 121 4th St, San Francisco, CA 94103, inside the Metreon with the entrance on 4th St.
Does Chipotle Metreon offer pickup and delivery services?
Yes, Chipotle Metreon offers both in-store pickup and delivery services.
How can I order Chipotle online?
You can order Chipotle online through their website at https://order.chipotle.com/ or through the Chipotle app available on the Apple App Store.
What types of food does Chipotle Metreon serve?
Chipotle offers customizable Mexican-inspired dishes including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients without artificial colors, flavors, or preservatives.
Is Chipotle Metreon inclusive and welcoming to the LGBTQ community?
Yes, Chipotle Metreon welcomes the LGBTQ community as part of its inclusive environment.
Which nearby ATM can I use when visiting Chipotle Metreon?
You can use the Chase ATM or Bank of America ATM near Metreon for quick cash access when visiting Chipotle.
What nearby entertainment options are available around Chipotle Metreon?
Nearby entertainment options include AMC Metreon 16 cinema and the City View event venue at Metreon, perfect for catching a movie or attending events before or after your meal.
Are there other dining options close to Chipotle Metreon?
Yes, nearby dining options include Bonchon (Korean chicken), Bimi Poke (Japanese sushi and poke), Yo-Kai Express (Japanese and Vietnamese fare), and many others within the Metreon complex.
How can I contact Chipotle Mexican Grill Metreon for inquiries?
You can contact Chipotle Metreon by phone at +1 415-500-9635 or email at ca.1460.metreon@chipotle.com.