Business Details
About
Fast Food RestaurantMexican Restaurant
Chipotle Metreon is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.4
989 reviews
5 stars
339
4 stars
231
3 stars
123
2 stars
87
1 star
209
What are people saying?
AI-generated from recent customer reviews
Staff Attitude
Numerous reviews highlighted rude and unhelpful staff, with customers feeling disrespected and ignored.
Cleanliness
The restaurant consistently received complaints about poor cleanliness, with dirty tables, overflowing trash, and unsanitary conditions reported.
Portion Sizes
Many customers expressed dissatisfaction with small portion sizes, often feeling shortchanged on their orders.
Food Quality
While some reviews praised the food, others reported issues with undercooked items and overall quality not meeting expectations.
Customer Experience
Several customers described negative experiences, including long wait times, incorrect orders, and uncomfortable dining environments.
- CDChristie Deepa6 days ago3.0Quick service during the lunch rush. Appreciate that.
- RRRanaNov 13, 20251.0I repeat do not go here they give very small portions!!!!
- CCColtonNov 11, 20251.0I walked into an empty store on a Saturday night with staff standing around. The floors disgusting, literally garbage can at both garbage stations overflowing, exactly all of the napkin dispensers were completely empty, no forks only knives. The beverage fountain was out of ice, so I went back to the counter after purchasing my food to let them know. They just shrugged at me and didn’t say a word. I went back to fill my drink without ice, and the C02 was out. Went back to counter, shrug, no words. My steak bowl was a LOT of fat and grizzle. My chips were stale. This place is a nightmare. Working in service management, I couldn’t help but wonder if front of house looked like this… what did back of house look like. 🙈
- DJDavid JohnsNov 8, 20255.0Great food. Friendly and attentive service.
- SSShaun StringfellowNov 3, 20254.0People say this location sucks but if you come right when they open, they give you huge portions and I'm definitely satisfied with the size of my chicken bowl. I had a bite of chicken with every bite and they were generous with the sour cream. It seems every location in Downtown San Francisco has bad reviews so it seems chipotle is falling apart altogether. What a shame as it's simple to prepare their food fresh and serve the right portions. Anyone who experiences some kind of bullshit at any location needs to speak up and let them know that you want your food made right!!!! Let's get these guys back on track because the chipotle I remember was delicious and well portioned so don't take any order your not happy with and tell them to remake it!!
Frequently Asked Questions About Chipotle Mexican Grill
What are the operating hours of Chipotle Mexican Grill at Metreon?
Chipotle Mexican Grill at Metreon is open daily from 10:45 AM to 10:00 PM.
Where is Chipotle Mexican Grill located in San Francisco?
It is located at 121 4th St, San Francisco, CA 94103, inside the Metreon with the entrance on 4th St.
Does Chipotle Metreon offer pickup and delivery services?
Yes, Chipotle Metreon offers both in-store pickup and delivery services.
How can I order Chipotle online?
You can order Chipotle online through their website at https://order.chipotle.com/ or through the Chipotle app available on the Apple App Store.
What types of food does Chipotle Metreon serve?
Chipotle offers customizable Mexican-inspired dishes including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients without artificial colors, flavors, or preservatives.
Is Chipotle Metreon inclusive and welcoming to the LGBTQ community?
Yes, Chipotle Metreon welcomes the LGBTQ community as part of its inclusive environment.
Which nearby ATM can I use when visiting Chipotle Metreon?
You can use the Chase ATM or Bank of America ATM near Metreon for quick cash access when visiting Chipotle.
What nearby entertainment options are available around Chipotle Metreon?
Nearby entertainment options include AMC Metreon 16 cinema and the City View event venue at Metreon, perfect for catching a movie or attending events before or after your meal.
Are there other dining options close to Chipotle Metreon?
Yes, nearby dining options include Bonchon (Korean chicken), Bimi Poke (Japanese sushi and poke), Yo-Kai Express (Japanese and Vietnamese fare), and many others within the Metreon complex.
How can I contact Chipotle Mexican Grill Metreon for inquiries?
You can contact Chipotle Metreon by phone at +1 415-500-9635 or email at ca.1460.metreon@chipotle.com.