Business Details
About
Fast Food RestaurantMexican Restaurant
Chipotle Sutter and Kearney is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.7
1,065 reviews
5 stars
430
4 stars
256
3 stars
148
2 stars
67
1 star
164
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers reported inconsistent food quality, with issues like cold meals, undercooked rice, and stale ingredients.
Portion Sizes
Many reviews highlighted small portion sizes, with customers feeling they were not getting their money's worth.
Customer Service
Numerous complaints about rude and dismissive staff, with some customers feeling uncomfortable or disrespected during their visits.
Cleanliness
The restaurant was frequently described as dirty, with trash on the floors and unclean tables.
Pricing
Several customers expressed dissatisfaction with high prices relative to the quality and quantity of food received.
- GGGrace6 days ago5.0I can never complain about chipotle cause it's my love language lol but the cashier was being weird about taking a $50 bill from the guys behind me in line, she didn't explain herself, I was asking her a lot of questions because I didn't understand what the problem was, she eventually took it but it was strange...
- JTJ. TroyNov 8, 20251.0Nos gastamos casi 30 dólares en dos burritos que no eran nada del otro mundo. Hasta ahí, entendible. Pero les pido ir al baño y me dicen que ya no se puede porque están cerrando. Voy con mi hijo pequeño y ni rogándoles... Alucinante.
- MAMelaku AkeleNov 5, 20251.0All the employees need to be trained on customer service all over unless this is what ownership and mgmt wants them to practice on customers everyday… rudeness, grumpiness, impoliteness, extreme cheapness on meat and carelessness for the people waiting in line… such an unwelcoming place
- ITIesha TravisNov 4, 20251.0Very very small portions very dirty upstairs always when I go for my lunch break staff is kinda rude barley want to help you they are all lazy barley want to work at this location go to the one by the metreon its way better they treat you nice and they dont give newborn baby portions and they are not mean like this location they need all new employees
- EEEvelyn EstudilloNov 3, 20251.0Hi all, Just an FYI. I bought my lunch her for 3 consecutive days and this 4 time was a poor service all employees are on the back talking as no one it's waiting for service we was 5 costumers on luch time here waiting for service and they employees don't care about it. I asjed the only one working and he was nice, professional and noticed that he was the only one on fron working. Please hope you change employees this one are really unprofessional and with bad attitude. Expensive foo
Frequently Asked Questions About Chipotle Mexican Grill
What are the opening hours of Chipotle Mexican Grill at 211 Sutter St?
Chipotle Mexican Grill at 211 Sutter St is open Monday to Friday from 10:45 AM to 10:00 PM, and on Saturday and Sunday from 10:45 AM to 8:00 PM.
What types of food does Chipotle Mexican Grill offer?
Chipotle offers customizable burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients and without artificial colors, flavors, or preservatives.
Does Chipotle Mexican Grill at Sutter and Kearney offer delivery and pickup services?
Yes, the location offers both in-store pickup and delivery services for your convenience.
How can I order food online from Chipotle Mexican Grill at 211 Sutter St?
You can order online through the Chipotle website or their official mobile app, with quick links available at https://order.chipotle.com/ and on the Chipotle app.
Does Chipotle Mexican Grill accept gift cards and credit cards?
Yes, Chipotle Mexican Grill accepts gift cards and credit cards as forms of payment.
Is the Chipotle location at 211 Sutter St welcoming to LGBTQ customers?
Yes, this Chipotle location welcomes LGBTQ customers and strives to be inclusive.
What nearby places can I visit along with Chipotle Mexican Grill at Sutter and Kearney?
Nearby places include The Escape Game San Francisco for entertainment, Bread and Cocoa for coffee, and the hotel JdV by Hyatt if you’re visiting from out of town.
Are there any nearby beauty salons close to Chipotle Mexican Grill at 211 Sutter St?
Yes, nearby beauty salons include HAIR by Tik, Eduardo Lazo Loft Parrucchieri, Damia Salon, and Cloud 9 Hair Design for your grooming needs.
Can I find professional services near Chipotle Mexican Grill at Sutter and Kearney?
Yes, nearby professional services include Sourcebits, Pipedream, and Ace Rankings, which offer software development and marketing consulting.
How can I contact Chipotle Mexican Grill at 211 Sutter St?
You can reach them by phone at +1 415-590-4199 or via email at ca.1857.Sutter@chipotle.com.