Business Details
About
Fast Food RestaurantMexican Restaurant
Chipotle Sutter and Kearney is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.6
1,095 reviews
5 stars
432
4 stars
257
3 stars
151
2 stars
73
1 star
182
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous reviews highlighted poor customer service, with staff being rude, dismissive, and unhelpful.
Food Quality
Customers frequently reported issues with food quality, including undercooked rice, small portions, and inconsistent preparation.
Cleanliness
The restaurant was often described as dirty, with trash on the floors and tables, contributing to an unwelcoming atmosphere.
Portion Sizes
Many customers complained about the small portion sizes, feeling that they were not getting value for their money.
- RKRajwinder Kaur2 days ago1.0The service was very worst. The lady who was making our order, which was for over $100, was making it without listening to us; she ignored us. We also ordered chips, and she gave them to us and then took them back. She made us wait a lot until we paid for the order. She wasn't even wearing gloves.
- CJcrishtopher jain2 days ago1.0i can’t believe what kind of behaviour they shows to dasher make wait for 20 minutes although order was ready when i arrived there
- MMMUSTANG_FAN_CLUB5 days ago1.0De las últimas 2 semanas eh ido a comprar aquí y el arroz esta crudo.. no vale la pena ni gastar tu dinero si tu servicio de comida no es bueno
- AAAaronDec 31, 20251.0I usually don't give reviews but if you're someone visiting SF do not come here! just wait until other burrito shops open! the quality of food was bad I had to throw away my burrito! it comes poorly wrapped and it's half-cold
- MCMason ChenDec 9, 20252.0Chipotle Mexican Grill – Downtown Sutter Street This place is getting worse and worse both food quality and service wise imhv while Chipotle Mexican Grill Inc (CMG) announces additional $1.8B of stock buybacks and as of today’s date is listed at 33.94 USD. First, service is terrible as if you were walking into “enemy territory” no English no smile shitty attitude as if they were owed some money or you had forgotten to pay back some favor. Second, food is a mixture its salads look pretty fresh the rest is a mess: ❶ Rice especially brown rice is not well done or properly cooked. ❷Frijoles don’t look too well prepared. ❸ Tortillas are not properly heated or not warm enough. ❹ The worst is the quantity of chicken or beef {“protein” in their professional terminology} is ridiculously getting less than what you pay. Take a look at the chicken burrito I ordered the other day where is my chicken? 😠 Oh well, economics are not necessarily politics but the Corporate needs better train this new work crew and to seek “anger management” treatment before realizing anybody’s “American Dream” is hinged upon your recognition, respect and acquiescence to our common values and protocols of this great country hence assimilating to our society regardless what language you speak or where your original root is from. Chew on that… 😉
Frequently Asked Questions About Chipotle Mexican Grill
What are the opening hours of Chipotle Mexican Grill at 211 Sutter St?
Chipotle Mexican Grill at 211 Sutter St is open Monday to Friday from 10:45 AM to 10:00 PM, and on Saturday and Sunday from 10:45 AM to 8:00 PM.
What types of food does Chipotle Mexican Grill offer?
Chipotle offers customizable burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients and without artificial colors, flavors, or preservatives.
Does Chipotle Mexican Grill at Sutter and Kearney offer delivery and pickup services?
Yes, the location offers both in-store pickup and delivery services for your convenience.
How can I order food online from Chipotle Mexican Grill at 211 Sutter St?
You can order online through the Chipotle website or their official mobile app, with quick links available at https://order.chipotle.com/ and on the Chipotle app.
Does Chipotle Mexican Grill accept gift cards and credit cards?
Yes, Chipotle Mexican Grill accepts gift cards and credit cards as forms of payment.
Is the Chipotle location at 211 Sutter St welcoming to LGBTQ customers?
Yes, this Chipotle location welcomes LGBTQ customers and strives to be inclusive.
What nearby places can I visit along with Chipotle Mexican Grill at Sutter and Kearney?
Nearby places include The Escape Game San Francisco for entertainment, Bread and Cocoa for coffee, and the hotel JdV by Hyatt if you’re visiting from out of town.
Are there any nearby beauty salons close to Chipotle Mexican Grill at 211 Sutter St?
Yes, nearby beauty salons include HAIR by Tik, Eduardo Lazo Loft Parrucchieri, Damia Salon, and Cloud 9 Hair Design for your grooming needs.
Can I find professional services near Chipotle Mexican Grill at Sutter and Kearney?
Yes, nearby professional services include Sourcebits, Pipedream, and Ace Rankings, which offer software development and marketing consulting.
How can I contact Chipotle Mexican Grill at 211 Sutter St?
You can reach them by phone at +1 415-590-4199 or via email at ca.1857.Sutter@chipotle.com.