Brand Certified
Chipotle Mexican Grill
3.6(1092 reviews)
Certified by Chipotle Mexican Grill • Mar 01, 2026
Business Details
211 Sutter St, San Francisco, CA
94104, United States
Certified by Chipotle Mexican Grill • Mar 01, 2026
(415) 590-4199
Certified by Chipotle Mexican Grill • Mar 01, 2026
https://locations.chipotle.com/ca/san-francisco/211-sutter-st?utm_source=extendednetwork&utm_medium=yext&utm_campaign=yext_listings?restaurant=1857
Certified by Chipotle Mexican Grill • Mar 01, 2026
About
Certified by Chipotle Mexican Grill • Mar 01, 2026
Fast Food RestaurantMexican Restaurant
Chipotle Sutter and Kearney is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Certified by Chipotle Mexican Grill • Mar 01, 2026
Hours
Certified by Chipotle Mexican Grill • Mar 01, 2026
Reviews
3.6
1,092 reviews
5 stars
432
4 stars
258
3 stars
151
2 stars
73
1 star
178
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous reviews highlighted poor customer service, with staff being rude, dismissive, and unhelpful.
Food Quality
Many customers reported issues with food quality, including undercooked rice, small portion sizes, and inconsistent meal preparation.
Cleanliness
The restaurant was frequently described as dirty, with trash on the floors and unclean tables.
Atmosphere
The atmosphere was noted as noisy and uncomfortable, contributing to a negative dining experience.
- KKKKPP2 days ago1.0WORST CHIPOTLE EVER, AVOID THIS LOCATION AT ALL COST!! I ordered through the chipotle app, arrived to the store, waited for 10min and the staff first told me that they didn't have the order, then I guess was the manager of the store sent me to reorder again but now in-store line, after I waited for 15 more minutes to get my bowl and I got to the cashier I told her that the order was already paid and that the manager was the one who sent me to make that line again, she went upset to the back and suddenly my order was there, Im not going to say that all the employees of this store are rude, but that girl, she really need a masterclass on how to treat a customer, she's rude, arrogant and basically treat you like if you're asking for a favor, never coming back.
- THTee HsuFeb 19, 20261.0Bad servers, Bad attitude, bad food presentations. Fountain drink all out - what is wrong with this restaurant? Been a big fan of Chipotle but this restaurant is the WORST after all.
- JAJacob AbrahamFeb 13, 20261.0Atrocious portion sizes and the staff are rude
- MKMelad KhajepourFeb 10, 20262.0customer service not great. felt very rushed and also didn't feel like they listened properly
- JFJoão Pedro FonsecaFeb 5, 20264.0Apesar de vazio, os empregados servem-nos sempre a despachar, com bastante pressão na escolha e sem um sorriso na cara.
Frequently Asked Questions About Chipotle Mexican Grill
What are the opening hours of Chipotle Mexican Grill at 211 Sutter St?
Chipotle Mexican Grill at 211 Sutter St is open Monday to Friday from 10:45 AM to 10:00 PM, and on Saturday and Sunday from 10:45 AM to 8:00 PM.
What types of food does Chipotle Mexican Grill offer?
Chipotle offers customizable burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients and without artificial colors, flavors, or preservatives.
Does Chipotle Mexican Grill at Sutter and Kearney offer delivery and pickup services?
Yes, the location offers both in-store pickup and delivery services for your convenience.
How can I order food online from Chipotle Mexican Grill at 211 Sutter St?
You can order online through the Chipotle website or their official mobile app, with quick links available at https://order.chipotle.com/ and on the Chipotle app.
Does Chipotle Mexican Grill accept gift cards and credit cards?
Yes, Chipotle Mexican Grill accepts gift cards and credit cards as forms of payment.
Is the Chipotle location at 211 Sutter St welcoming to LGBTQ customers?
Yes, this Chipotle location welcomes LGBTQ customers and strives to be inclusive.
What nearby places can I visit along with Chipotle Mexican Grill at Sutter and Kearney?
Nearby places include The Escape Game San Francisco for entertainment, Bread and Cocoa for coffee, and the hotel JdV by Hyatt if you’re visiting from out of town.
Are there any nearby beauty salons close to Chipotle Mexican Grill at 211 Sutter St?
Yes, nearby beauty salons include HAIR by Tik, Eduardo Lazo Loft Parrucchieri, Damia Salon, and Cloud 9 Hair Design for your grooming needs.
Can I find professional services near Chipotle Mexican Grill at Sutter and Kearney?
Yes, nearby professional services include Sourcebits, Pipedream, and Ace Rankings, which offer software development and marketing consulting.
How can I contact Chipotle Mexican Grill at 211 Sutter St?
You can reach them by phone at +1 415-590-4199 or via email at ca.1857.Sutter@chipotle.com.
Brand Certified Facts from Chipotle Mexican Grill
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Certified March 01, 2026Yext Knowledge Graph
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