Brand Certified
Chipotle Mexican Grill
3.7(993 reviews)
Certified by Chipotle Mexican Grill • Mar 01, 2026
Business Details
3251 20th Ave, San Francisco, CA
94132, United States
Certified by Chipotle Mexican Grill • Mar 01, 2026
(415) 418-3048
Certified by Chipotle Mexican Grill • Mar 01, 2026
https://locations.chipotle.com/ca/san-francisco/3251-20th-ave?utm_source=extendednetwork&utm_medium=yext&utm_campaign=yext_listings?restaurant=2080
Certified by Chipotle Mexican Grill • Mar 01, 2026
About
Certified by Chipotle Mexican Grill • Mar 01, 2026
Mexican Restaurant
Chipotle Stonestown Galleria is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Certified by Chipotle Mexican Grill • Mar 01, 2026
Hours
Certified by Chipotle Mexican Grill • Mar 01, 2026
Reviews
3.7
993 reviews
5 stars
405
4 stars
215
3 stars
159
2 stars
79
1 star
135
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers reported issues with food quality, including old or poorly prepared items, and inconsistent portion sizes.
Service Issues
Many reviews highlighted poor customer service, including rude staff, long wait times, and lack of attention to customers.
Ingredient Availability
Frequent complaints about running out of key ingredients, particularly during peak hours, leading to customer dissatisfaction.
Cleanliness
Several customers noted unsanitary conditions in the restaurant, including dirty tables and food debris on the floor.
- FKFreya KaleFeb 24, 20265.0This is a great place for some delicious and well made Mexican food. The prices are great and services quick. Totally will come back again
- RMRyder MeindertsmaFeb 23, 20263.0Ok food is good here but I have been here multiple times where they run out of the basics. Such as RICE and chicken.
- DBDamon BergerFeb 15, 20261.0This might be the single worst Chipotle in the entire fleet of stores. The cleanliness is beyond abysmal with food everywhere on the tables and all over the floor. There is a single person making food for a line that wraps around the store. The food is old and scraping from the bottom of the pan. Disgusting experience.
- BNBrad NelsonFeb 13, 20261.0Came at 10pm (an hour before close). Chicken was cold and they didn’t have guac, pico or chips. Service was poor and portions were extremely small. Will not come back here
- ADAllyson DavisJan 23, 20261.0Tarda muchísimo y tiene un mal servicio, espere 40 min para un solo taco después del horario que según decía que entre
Brand Certified Facts from Chipotle Mexican Grill
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Certified March 01, 2026Yext Knowledge Graph
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