Business Details
About
Mexican Restaurant
Chipotle Stonestown Galleria is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.7
982 reviews
5 stars
403
4 stars
212
3 stars
157
2 stars
79
1 star
131
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported poor service, including rude staff, long wait times, and lack of attention to orders.
Food Quality
Many reviews highlighted issues with food quality, including poorly prepared items, small portions, and missing ingredients.
Cleanliness
Several customers noted that the location was often dirty, with unclean tables and food areas.
Ingredient Availability
Customers frequently mentioned that the restaurant was out of key ingredients during peak hours, leading to disappointment.
Customer Experience
Overall, the dining experience was marred by a lack of customer service and inconsistent food quality, leading to many customers expressing dissatisfaction.
- SLSTS (Hohme Les)6 days ago5.0W CHIPOTLE! I love going here and the workers are so nice!
- MDMark DanoNov 10, 20251.0consistently have to argue for portion sizes... imagine having to argue to be fed properly???
- DPDanielo PNov 9, 20251.0I will not be coming back as 1:30 before closing they said bathrooms are closed and we are purchasing customers. Specially after a long day of working at night
- EREmily RectorOct 1, 20251.0I ordered a kid’s quesadilla online. When I came to pick it up, it took the person cashiering a while to get to me to give me my order. My order itself, the kid’s quesadilla didn’t have cheese, it was two tortillas, no cheese, and it was missing the third side. I’m very disappointed.
- MMMrRandomSep 22, 20253.03/5 for the portions you get in a bowl. Ordered a chicken bowl, the bowl was not even half filled. Could have gone for extra protein and got the normal chicken bowl you get at other Chipotle. Otherwise, the food was good and the staff were polite.
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill at Stonestown Galleria serve?
Chipotle serves customizable Mexican fast-casual meals including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.
What are the operating hours for Chipotle Mexican Grill at this location?
The restaurant is open daily from 10:45 AM to 11:00 PM.
Does Chipotle Mexican Grill at Stonestown Galleria offer pickup and delivery services?
Yes, they offer both in-store pickup and delivery services.
How can I place an online order for pickup or delivery from Chipotle at this location?
You can order online via their official website at https://order.chipotle.com/ or use the Chipotle app available in the Apple App Store.
Is this Chipotle location welcoming to the LGBTQ+ community?
Yes, this Chipotle location is welcoming and inclusive of the LGBTQ+ community.
Where is Chipotle Mexican Grill located within Stonestown Galleria?
It's located at 3251 20th Ave, Spc OP183, San Francisco, CA 94132, next to the Olive Garden restaurant in Stonestown Galleria.
Are there any popular nearby places to visit before or after dining at Chipotle Stonestown?
Yes, customers can visit Macy's Stonestown Galleria for shopping or enjoy a coffee at Peet's Coffee, both located nearby.
Can I combine a visit to Chipotle with beauty and fashion shopping nearby?
Absolutely, Lana Ricca clothing store and Charlotte Tilbury beauty supplies are nearby, allowing you to shop and dine conveniently.
What dessert or snack options are available near Chipotle Stonestown Galleria?
Nearby you can find Mochill Mochidonut bakery, Häagen-Dazs ice cream shop, and Honey Bar smoothie juice bar for dessert and snacks.
Does Chipotle at Stonestown Galleria accommodate dietary preferences and use fresh ingredients?
Yes, Chipotle follows 'Food with Integrity' principles, serving real, responsibly sourced ingredients without artificial additives, suitable for various dietary preferences.