Chipotle SF 400 Howard Street is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Mixed reviews on food quality, with some praising freshness while others reported stale or poorly prepared items.
Service Speed
Customers frequently noted slow service, especially during peak hours, with long wait times for both in-person and online orders.
Staff Behavior
Several reviews highlighted unprofessional and rude behavior from staff, contributing to a negative customer experience.
Cleanliness
Multiple customers reported unsanitary conditions in the restaurant, including dirty tables and food safety concerns.
Portion Sizes
Many customers expressed dissatisfaction with portion sizes, often feeling they received less than expected for the price.
JL
Jaechul Lim
Nov 15, 2025
3.0
Early lumch, so many people is standing in line. No spoon. It taste normal what I thought before.
JC
Joshua Caplett
Oct 21, 2025
1.0
Get outta here with this. What a joke. Grossest Chipotle I've ever had
AC
A C
Sep 20, 2025
3.0
There needs to be some training for the employees on how to roll a burrito. Not always their fault that it's hard to roll it because people just put too much in it. My advice is slow, slow down on the scooping of the food. Just because you're scooping fast doesn't mean the line will get shorter faster. It actually makes the food look like crap in the bowl. They should learn from panda express on how to scoop food. That fast scooping is the most annoying thing to watch. It just gives the customers a sense that the employees don't care.
RA
Rishabh Agarwal
Sep 16, 2025
1.0
Horrible staff
PK
Prab Kumar
Sep 16, 2025
5.0
I’m a bit of a Chipotle connoisseur. During the pandemic, I ate at a Chipotle 4 days a week or more. I have experienced Chipotles in cities as small as Defiance, Ohio, and as populous as NYC. I can confidently say this branch is one of the best, and likely the best in SF. It is better than the Chipotle near First and Market in almost every way, especially food quality and ambience. The food here usually tastes and looks fresh, and the vibes are good. The staff seems to work together well. Thanks for all u do, guys!
Frequently Asked Questions About Chipotle Mexican Grill
What type of cuisine does Chipotle Mexican Grill at 400 Howard Street offer?
Chipotle offers Mexican fast-casual cuisine with customizable menu items such as burritos, bowls, quesadillas, tacos, and salads.
What are the operating hours of Chipotle Mexican Grill at 400 Howard Street?
The restaurant is open Monday through Saturday from 10:00 AM to 8:00 PM and is closed on Sundays.
Does this Chipotle location offer pickup and delivery services?
Yes, they offer both in-store pickup and delivery services for customer convenience.
How can I order online for Chipotle Mexican Grill at 400 Howard Street?
You can order online through their website at https://order.chipotle.com/ or via the Chipotle mobile app available on the Apple App Store.
Is Chipotle Mexican Grill at this location committed to sustainable and responsibly sourced food?
Yes, Chipotle follows 'Food with Integrity' principles, sourcing ingredients from farms that adhere to humane and sustainable practices, using only 53 real ingredients without artificial colors, flavors, or preservatives.
Does this Chipotle location accept credit cards and gift cards?
Yes, they accept credit cards and also offer gift cards for purchase.
What is the contact information for Chipotle Mexican Grill at 400 Howard Street?
You can contact them by phone at +1 415-442-0211 or by email at CA.2828.SF400Howard@chipotle.com.
Which nearby transportation hub can help customers reach Chipotle Mexican Grill at 400 Howard Street?
The Salesforce Transit Center, a bus and train station nearby, provides convenient access for customers visiting the restaurant.
Are there any nearby coffee shops where customers can visit before or after dining at Chipotle?
Yes, Andytown Coffee Roasters is a nearby coffee shop where customers can enjoy coffee and snacks before or after their meal.
What nearby grocery or market options are available for customers near Chipotle Mexican Grill at 400 Howard Street?
Jasper's Market SF is a nearby grocery store and bakery that customers might visit in the area.