Chipotle SF 400 Howard Street is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Customers frequently reported chaotic service, long wait times, and poor staff interactions, leading to frustration.
Food Quality
While some customers praised the freshness and taste of the food, many others complained about portion sizes, incorrect orders, and unsatisfactory food preparation.
Cleanliness
Multiple reviews highlighted concerns about the cleanliness of the restaurant, including dirty surfaces and unsanitary conditions.
Online Orders
There were consistent complaints about online orders being late, incorrect, or missing items, suggesting a lack of reliability in the online ordering system.
NW
Niklas Wauch
5 days ago
5.0
Truly a 10/10 experience! Insane portions, super friendly staff and a great experience overall. Food tasted super fresh and nice
Highly recommend going to in person stores instead of ordering via eats etc.
SM
Sandeep Maharjan
Jan 2, 2026
5.0
Chipotle needs to update its quality food at San Francisco.
KP
Kate Pinkerton
Dec 23, 2025
5.0
Service and quality has improved the last few times I’ve gone. I used to avoid this Chipotle despite being the closest one to my office because of long waits and sad servings, but shelf pick up has improved online orders and the quantity of food seems back to normal. (I also love the Papalote Truck that parks out front)
JL
Jaechul Lim
Nov 15, 2025
3.0
Early lumch, so many people is standing in line. No spoon. It taste normal what I thought before.
JC
Joshua Caplett
Oct 21, 2025
1.0
Get outta here with this. What a joke. Grossest Chipotle I've ever had
Frequently Asked Questions About Chipotle Mexican Grill
What type of cuisine does Chipotle Mexican Grill at 400 Howard Street offer?
Chipotle offers Mexican fast-casual cuisine with customizable menu items such as burritos, bowls, quesadillas, tacos, and salads.
What are the operating hours of Chipotle Mexican Grill at 400 Howard Street?
The restaurant is open Monday through Saturday from 10:00 AM to 8:00 PM and is closed on Sundays.
Does this Chipotle location offer pickup and delivery services?
Yes, they offer both in-store pickup and delivery services for customer convenience.
How can I order online for Chipotle Mexican Grill at 400 Howard Street?
You can order online through their website at https://order.chipotle.com/ or via the Chipotle mobile app available on the Apple App Store.
Is Chipotle Mexican Grill at this location committed to sustainable and responsibly sourced food?
Yes, Chipotle follows 'Food with Integrity' principles, sourcing ingredients from farms that adhere to humane and sustainable practices, using only 53 real ingredients without artificial colors, flavors, or preservatives.
Does this Chipotle location accept credit cards and gift cards?
Yes, they accept credit cards and also offer gift cards for purchase.
What is the contact information for Chipotle Mexican Grill at 400 Howard Street?
You can contact them by phone at +1 415-442-0211 or by email at CA.2828.SF400Howard@chipotle.com.
Which nearby transportation hub can help customers reach Chipotle Mexican Grill at 400 Howard Street?
The Salesforce Transit Center, a bus and train station nearby, provides convenient access for customers visiting the restaurant.
Are there any nearby coffee shops where customers can visit before or after dining at Chipotle?
Yes, Andytown Coffee Roasters is a nearby coffee shop where customers can enjoy coffee and snacks before or after their meal.
What nearby grocery or market options are available for customers near Chipotle Mexican Grill at 400 Howard Street?
Jasper's Market SF is a nearby grocery store and bakery that customers might visit in the area.