Chipotle Mexican Grill

3.6
387 reviews
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About

Fast Food RestaurantMexican Restaurant
Chipotle SF 400 Howard Street is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
400 Howard St, San Francisco, CA
94105, United States

Hours

Reviews

3.6
387 reviews
5 stars
155
4 stars
97
3 stars
43
2 stars
21
1 star
71

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported chaotic service, long wait times, and poor staff interactions, leading to frustration.

Food Quality

While some customers praised the freshness and taste of the food, many others complained about portion sizes, incorrect orders, and unsatisfactory food preparation.

Cleanliness

Multiple reviews highlighted concerns about the cleanliness of the restaurant, including dirty surfaces and unsanitary conditions.

Online Orders

There were consistent complaints about online orders being late, incorrect, or missing items, suggesting a lack of reliability in the online ordering system.
  • NW
    Niklas Wauch
    5 days ago
    5.0
    Truly a 10/10 experience! Insane portions, super friendly staff and a great experience overall. Food tasted super fresh and nice Highly recommend going to in person stores instead of ordering via eats etc.
  • SM
    Sandeep Maharjan
    Jan 2, 2026
    5.0
    Chipotle needs to update its quality food at San Francisco.
  • KP
    Kate Pinkerton
    Dec 23, 2025
    5.0
    Service and quality has improved the last few times I’ve gone. I used to avoid this Chipotle despite being the closest one to my office because of long waits and sad servings, but shelf pick up has improved online orders and the quantity of food seems back to normal. (I also love the Papalote Truck that parks out front)
  • JL
    Jaechul Lim
    Nov 15, 2025
    3.0
    Early lumch, so many people is standing in line. No spoon. It taste normal what I thought before.
  • JC
    Joshua Caplett
    Oct 21, 2025
    1.0
    Get outta here with this. What a joke. Grossest Chipotle I've ever had

Frequently Asked Questions About Chipotle Mexican Grill

What type of cuisine does Chipotle Mexican Grill at 400 Howard Street offer?

Chipotle offers Mexican fast-casual cuisine with customizable menu items such as burritos, bowls, quesadillas, tacos, and salads.

What are the operating hours of Chipotle Mexican Grill at 400 Howard Street?

The restaurant is open Monday through Saturday from 10:00 AM to 8:00 PM and is closed on Sundays.