Chipotle Mexican Grill

3.6
384 reviews
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About

Fast Food RestaurantMexican Restaurant
Chipotle SF 400 Howard Street is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
400 Howard St, San Francisco, CA
94105, United States

Hours

Reviews

3.6
384 reviews
5 stars
152
4 stars
97
3 stars
43
2 stars
21
1 star
71

What are people saying?

AI-generated from recent customer reviews

Food Quality

Mixed reviews on food quality, with some praising freshness while others reported stale or poorly prepared items.

Service Speed

Customers frequently noted slow service, especially during peak hours, with long wait times for both in-person and online orders.

Staff Behavior

Several reviews highlighted unprofessional and rude behavior from staff, contributing to a negative customer experience.

Cleanliness

Multiple customers reported unsanitary conditions in the restaurant, including dirty tables and food safety concerns.

Portion Sizes

Many customers expressed dissatisfaction with portion sizes, often feeling they received less than expected for the price.
  • JL
    Jaechul Lim
    Nov 15, 2025
    3.0
    Early lumch, so many people is standing in line. No spoon. It taste normal what I thought before.
  • JC
    Joshua Caplett
    Oct 21, 2025
    1.0
    Get outta here with this. What a joke. Grossest Chipotle I've ever had
  • AC
    A C
    Sep 20, 2025
    3.0
    There needs to be some training for the employees on how to roll a burrito. Not always their fault that it's hard to roll it because people just put too much in it. My advice is slow, slow down on the scooping of the food. Just because you're scooping fast doesn't mean the line will get shorter faster. It actually makes the food look like crap in the bowl. They should learn from panda express on how to scoop food. That fast scooping is the most annoying thing to watch. It just gives the customers a sense that the employees don't care.
  • RA
    Rishabh Agarwal
    Sep 16, 2025
    1.0
    Horrible staff
  • PK
    Prab Kumar
    Sep 16, 2025
    5.0
    I’m a bit of a Chipotle connoisseur. During the pandemic, I ate at a Chipotle 4 days a week or more. I have experienced Chipotles in cities as small as Defiance, Ohio, and as populous as NYC. I can confidently say this branch is one of the best, and likely the best in SF. It is better than the Chipotle near First and Market in almost every way, especially food quality and ambience. The food here usually tastes and looks fresh, and the vibes are good. The staff seems to work together well. Thanks for all u do, guys!

Frequently Asked Questions About Chipotle Mexican Grill

What type of cuisine does Chipotle Mexican Grill at 400 Howard Street offer?

Chipotle offers Mexican fast-casual cuisine with customizable menu items such as burritos, bowls, quesadillas, tacos, and salads.

What are the operating hours of Chipotle Mexican Grill at 400 Howard Street?

The restaurant is open Monday through Saturday from 10:00 AM to 8:00 PM and is closed on Sundays.