Chipotle Mexican Grill

3.6
577 reviews
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About

Fast Food RestaurantMexican Restaurant
Chipotle 50 California is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
50 California St, San Francisco, CA
94111, United States

Hours

Reviews

3.6
577 reviews
5 stars
223
4 stars
142
3 stars
67
2 stars
31
1 star
114

What are people saying?

AI-generated from recent customer reviews

Portion Sizes

Numerous customers reported consistently small portion sizes, leading to dissatisfaction and complaints about value for money.

Customer Service

Many reviews highlighted rude and unprofessional staff behavior, with several customers expressing frustration over poor service experiences.

Food Quality

While some customers enjoyed the food, there were frequent mentions of inconsistent quality, including undercooked rice and missing ingredients.

Management Issues

Several reviews pointed to poor management practices, including prioritizing to-go orders over dine-in and inadequate staffing during busy times.
  • RP
    Raphael Preston
    Dec 10, 2025
    2.0
    I genuinely cannot remember a time that I’ve ever been so disappointed by the portion size. I’m no stranger to being a little disappointed at certain locations, but this is a different beast entirely. I was so upset in the moment that if it weren’t for my friends already having ordered, I would have walked right out the door. It goes without saying, however, that the burrito was delicious. I will NEVER return to this location. Just go to another one down the street.
  • MM
    Meenal
    Dec 8, 2025
    1.0
    I’m honestly shocked at how bad my experience was today. The portions were ridiculously small—half a spoon of rice, half a spoon of chicken, and barely a teaspoon of sour cream. When I asked for a normal portion (not extra!), I was told I’d be charged more. How is that okay? I’m paying for a full bowl, not tiny sample-size scoops. I ended up being charged $11.65 + $4.65 + $3.10 for what looked like the smallest bowl I’ve ever received from Chipotle. And the worst part? The inconsistency. My last visit here was perfect with proper portions. Today felt like a completely different restaurant. This is unacceptable. Customers shouldn’t have to argue for a standard serving size. This location really needs to get its portioning under control. I won’t be returning unless this improves.
  • LM
    Lissette Melo
    Nov 15, 2025
    2.0
    It’s true. Portions are small at this location. I was surprised by the small portion and mentioned it with no response from the team. I thought I was being underserved but then I saw the other reviews.
  • KM
    Krispal Matharu
    Nov 14, 2025
    1.0
    These guys charged $17.72 for a kids quesadilla with extra meat and didn't even give chips.
  • RR
    Randall Grey (Randy)
    Nov 12, 2025
    1.0
    This restaurant prioritizes to-go orders over dine-in when low on ingredients. Terrible way to manage a location.

Frequently Asked Questions About Chipotle Mexican Grill

What type of cuisine does Chipotle Mexican Grill at 50 California St offer?

Chipotle Mexican Grill offers customizable Mexican fast-casual food including burritos, bowls, quesadillas, tacos, and salads with responsibly sourced ingredients.

What are the operating hours of Chipotle Mexican Grill at 50 California St?

The restaurant is open Monday through Friday from 10:45 AM to 9:00 PM, and Saturday from 10:45 AM to 8:00 PM. It is closed on Sundays.