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Bubba Gump Shrimp Co.

4.2
(7388 reviews)

Business Details

Pier 39 Box M-211, San Francisco, CA
94133, United States
(415) 781-4867
https://www.bubbagump.com/location/bubba-gump-san-francisco-ca/

About

Seafood RestaurantAmerican RestaurantBubba Gump Shrimp Co
Located on Pier 39 with a stunning view of the San Francisco Bay. Our menu offers a number of items for the shrimp lover in all of us. Boasting creative seafood dishes inspired straight from the movie Forrest Gump and a fun family atmosphere, Bubba Gump Shrimp Co. is the perfect spot for private events, parties, or a date night out.

Details

  • Dine-inAvailable
  • DeliveryNot available
  • TakeoutAvailable
  • Accepts reservationsAvailable

Location

Bubba Gump Shrimp Co.
Pier 39 Box M-211, San Francisco, CA
94133, United States

Hours

Reviews

4.2
7,388 reviews
5 stars
4,151
4 stars
1,681
3 stars
779
2 stars
329
1 star
448

What are people saying?

AI-generated from recent customer reviews

Service Quality

Service experiences varied widely; some customers praised attentive staff while others reported rude or inattentive service.

Food Quality

Food quality received mixed reviews, with some dishes praised as delicious while others were criticized for being bland or poorly prepared.

Atmosphere

The restaurant's atmosphere and views of the bay were frequently highlighted as enjoyable, contributing positively to the dining experience.

Customer Experience

Several customers reported negative experiences related to seating policies and perceived discrimination, impacting their overall satisfaction.
  • TA
    Tiff Ashley
    3 days ago
    3.0
    The only reason I’m giving 3 stars is because of our server Charles. He was very nice. The hostess who walked us to the table, didn’t greet us. Didn’t say a word, walked way far ahead of us to the table and was rude. The other workers, not great either, not friendly or inviting. First time ever coming here, the food was mediocre. You can tell the sea food is frozen and to be honest I’ve had better frozen food from Trader Joe’s. I had high expectations and was let down. Wouldn’t ever return. But thank you Charles, you were kind and attentive and I appreciate it.
  • KS
    Katie S
    4 days ago
    5.0
    Katarina was our server. While the restaurant was very busy and she was clearly under a lot of stress, she did an amazing job. Katarina didn’t miss a beat! We would visit again thanks to our amazing waitress!
  • AT
    Ashley Terbs
    5 days ago
    5.0
    Bubba gump can be hit or miss, but we had an excellent experience at this location today for lunch. Amazing panoramic views of the bay. We had great service with our waitress, Claire. Also the assistant general manager was so nice heal also came and checked on us and made sure everything was good. I got the shrimp New Orleans and my husband got the fish and chips and we both had Cesar salads. No complaints at all and I’m Glad we stopped in! This is the second ever location they have been opened for 30 years.
  • UU
    universal6025
    Feb 18, 2026
    4.0
    Amazing spot! Great views, food was tasty drinks were yummy, and service was incredible! As Aussies traveling in the states this was one of the better establishments we went to.
  • YG
    Yassie Giddings
    Feb 14, 2026
    1.0
    We were on our anniversary vacation and since me and my husband love this place in Anaheim ca. we visit the San Francisco and let me tell you how bad I hated this place… starting from the door. The girl who took us to our table had no smile, blank face, no hi/hello/how are you. Just “table for 2” after that “your server will be here shortly” my server was good, she was friendly but she had a scared face like it was her first day. Food: (I know this restaurant so I’m familiar with the entire menu) Appetizers… calamari! (Extremely over cooked, even black pieces almost like eating rubber bands, (yes I did return it and asked for a new one) drinks… corona-Rita… no alcohol at all just beer with water!! I send it back again! Then you have to wait until your server is free because is the only one running all the tables, after finishing our meal we had to wait over 30 min to get the check. Definitely not happy with this place few days later we visit Monterrey go see the review I left for them!!! We are talking night and day difference.

Frequently Asked Questions About Bubba Gump Shrimp Co.

Does Bubba Gump Shrimp Co. accept reservations?

Yes, Bubba Gump Shrimp Co. accepts reservations for dine-in guests.

What are the opening hours of Bubba Gump Shrimp Co. in San Francisco?

The restaurant is open Monday to Thursday from 11:00 AM to 10:00 PM, Friday and Saturday from 10:30 AM to 10:30 PM, and Sunday from 10:30 AM to 10:00 PM.

Brand Certified Facts from Bubba Gump Shrimp Co.

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Certified March 01, 2026Yext Knowledge Graph
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