Brand Certified
Ben & Jerry's
3.6(163 reviews)
Certified by Ben & Jerry's • Mar 01, 2026
Business Details
475 Jefferson Street, San Francisco, CA
94109, United States
Certified by Ben & Jerry's • Mar 01, 2026
(415) 567-5873
Certified by Ben & Jerry's • Mar 01, 2026
https://www.benjerry.com/argonaut
Certified by Ben & Jerry's • Mar 01, 2026
About
Certified by Ben & Jerry's • Mar 01, 2026
Ice Cream ShopSnack ShopCandy StoreBakeryCatererBen & Jerry's
Head to our San Francisco ice cream shop and dig into any of our euphoric Ben & Jerry's ice cream flavors in the way the first scoops were served up by Ben and Jerry back in 1978. Come enjoy a freshly baked waffle cone, shake or sundae with your favorite flavors.
Details
- Requires appointmentNot available
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
Location
Certified by Ben & Jerry's • Mar 01, 2026
Hours
Certified by Ben & Jerry's • Mar 01, 2026
Reviews
3.6
163 reviews
5 stars
64
4 stars
38
3 stars
24
2 stars
10
1 star
27
What are people saying?
AI-generated from recent customer reviews
Ice Cream Quality
Customers consistently praised the ice cream for its delicious flavors and variety.
Service Issues
Many reviews highlighted poor customer service, including rude staff and inattentiveness.
Pricing Concerns
Numerous customers found the prices to be excessively high for the portion sizes.
Cleanliness
Several reviews mentioned that the store was not clean, with messy conditions reported.
Inconsistent Experience
Customer experiences varied widely, with some reporting great service while others faced significant issues.
- DCDoug ChungFeb 18, 20261.0Appalling service.
- LRLuchika RoshkaFeb 14, 20261.0Very disappointed with my custom cake order. The cake looked poorly made and messy, and they even misspelled the name — even though it was clearly written in my order. For a custom cake, this level of carelessness is unacceptable. I honestly could have done a better job myself. Would not recommend.
- SSSteven StarrFeb 3, 20265.0It's Ben & Jerry's, so you know. Yum. Super great to have in the Argonaut Hotel building.
- SWSue WilliamsDec 21, 20251.0Ice cream is great as it’s Ben & Jerry’s however service is appalling . The guy that served me couldn’t stop slamming things & eye rolling the whole interaction we had . When preparing my sundae I caught him wearing no gloves breaking the cookie bits into my cup and then when we asked for the waffle sundae he bluntly said we don’t do that here even though it shows it on the menu in the store - keep in mind we were the only customers there . My friend took two bites of her sundae & throw away the rest since he had used his hands on everything else . We wish we had just walked out so save your money & go somewhere else , ice cream isn’t worth the bad service & lack of hygiene .
- BGBlake GilbertSep 18, 20251.0$13 for a milkshake 😆
Frequently Asked Questions About Ben & Jerry's
What are the opening hours of Ben & Jerry's San Francisco ice cream shop?
The shop is open daily from 11:30 AM to 8:30 PM on weekdays and Sundays, and until 9:00 PM on Fridays and Saturdays.
Where is Ben & Jerry's ice cream shop located in San Francisco?
Ben & Jerry's is located at 475 Jefferson Street, San Francisco, CA 94109.
What types of payment does Ben & Jerry's San Francisco accept?
They accept American Express, Android Pay, Apple Pay, Cash, Diners Club, Discover, Mastercard, Samsung Pay, and Visa.
Does Ben & Jerry's offer catering services?
Yes, they provide ice cream catering including for weddings, offices, and events.
Can I order ice cream online from Ben & Jerry's in San Francisco?
Yes, you can order online through their official ordering page at https://order.benjerry.com/menu/argonaut.
Are there family-friendly and wheelchair-accessible facilities at Ben & Jerry's San Francisco?
Yes, the shop welcomes families and has a wheelchair accessible entrance.
What are some popular treats offered at Ben & Jerry's San Francisco?
They specialize in euphoric flavors, chunks & swirls, non-dairy options, waffle cones, sundaes, shakes, smoothies, pints, hand-packed pints, and ice cream cakes.
What nearby attractions can I visit around Ben & Jerry's in San Francisco?
Nearby you can visit the historic Alcatraz Prison San Francisco Bay, the Argonaut Hotel for accommodation, and the San Francisco Maritime National Historical Park for scenic and educational experiences.
Are there convenient transit or luggage services near Ben & Jerry's San Francisco?
Yes, Bounce Luggage Storage is available 24/7 near Fisherman's Wharf, which is close to Ben & Jerry's, making it easy to store your bags while enjoying the area.
What dining options are near Ben & Jerry's for a meal before or after ice cream?
Nearby dining includes Blue Mermaid seafood restaurant and sushi spots like Flying Ninja and Sushi Sensei, offering a variety of meal choices close to the ice cream shop.
Brand Certified Facts from Ben & Jerry's
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Certified March 01, 2026Yext Knowledge Graph
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