Business Details
About
Ice Cream ShopSnack ShopCandy StoreBakeryCatererBen & Jerry's
Head to our San Francisco ice cream shop and dig into any of our euphoric Ben & Jerry's ice cream flavors in the way the first scoops were served up by Ben and Jerry back in 1978. Come enjoy a freshly baked waffle cone, shake or sundae with your favorite flavors.
Details
- Requires appointmentNot available
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
Location
Hours
Reviews
3.6
160 reviews
5 stars
63
4 stars
38
3 stars
24
2 stars
10
1 star
25
What are people saying?
AI-generated from recent customer reviews
Pricing
Many customers found the ice cream to be overpriced, with several comments highlighting high costs for small portions.
Service Quality
Customer service received mixed reviews, with some praising friendly staff while others reported rudeness and inattentiveness.
Ice Cream Quality
The ice cream itself was generally well-received, with many customers enjoying the flavors and variety offered.
Cleanliness
Several reviews mentioned that the shop was not very clean, with messy conditions noted by multiple customers.
Operational Issues
Customers expressed frustration over inconsistent store hours and early closures, impacting their ability to purchase ice cream.
- SWSue WilliamsDec 21, 20251.0Ice cream is great as it’s Ben & Jerry’s however service is appalling . The guy that served me couldn’t stop slamming things & eye rolling the whole interaction we had . When preparing my sundae I caught him wearing no gloves breaking the cookie bits into my cup and then when we asked for the waffle sundae he bluntly said we don’t do that here even though it shows it on the menu in the store - keep in mind we were the only customers there . My friend took two bites of her sundae & throw away the rest since he had used his hands on everything else . We wish we had just walked out so save your money & go somewhere else , ice cream isn’t worth the bad service & lack of hygiene .
- BGBlake GilbertSep 18, 20251.0$13 for a milkshake 😆
- JKJ KSep 15, 20251.0$12 for a single scoop of vanilla.
- LHLars HartmannAug 11, 20253.0The ice cream is very good and they offer a variety of choices. Having said that, the service can be improved: don’t be at your phone, don’t check the tip box when customers are in the room (maybe offer better service, then you would get tips) and be attentive and welcoming.
- ZKZachary KerskaAug 2, 20251.0Just got 2 ice creams, 1 waffle cone with 1 small scoop each. Came out to $22.50
Frequently Asked Questions About Ben & Jerry’s
What are the opening hours of Ben & Jerry's San Francisco ice cream shop?
The shop is open daily from 11:30 AM to 8:30 PM on weekdays and Sundays, and until 9:00 PM on Fridays and Saturdays.
Where is Ben & Jerry's ice cream shop located in San Francisco?
Ben & Jerry's is located at 475 Jefferson Street, San Francisco, CA 94109.
What types of payment does Ben & Jerry's San Francisco accept?
They accept American Express, Android Pay, Apple Pay, Cash, Diners Club, Discover, Mastercard, Samsung Pay, and Visa.
Does Ben & Jerry's offer catering services?
Yes, they provide ice cream catering including for weddings, offices, and events.
Can I order ice cream online from Ben & Jerry's in San Francisco?
Yes, you can order online through their official ordering page at https://order.benjerry.com/menu/argonaut.
Are there family-friendly and wheelchair-accessible facilities at Ben & Jerry's San Francisco?
Yes, the shop welcomes families and has a wheelchair accessible entrance.
What are some popular treats offered at Ben & Jerry's San Francisco?
They specialize in euphoric flavors, chunks & swirls, non-dairy options, waffle cones, sundaes, shakes, smoothies, pints, hand-packed pints, and ice cream cakes.
What nearby attractions can I visit around Ben & Jerry's in San Francisco?
Nearby you can visit the historic Alcatraz Prison San Francisco Bay, the Argonaut Hotel for accommodation, and the San Francisco Maritime National Historical Park for scenic and educational experiences.
Are there convenient transit or luggage services near Ben & Jerry's San Francisco?
Yes, Bounce Luggage Storage is available 24/7 near Fisherman's Wharf, which is close to Ben & Jerry's, making it easy to store your bags while enjoying the area.
What dining options are near Ben & Jerry's for a meal before or after ice cream?
Nearby dining includes Blue Mermaid seafood restaurant and sushi spots like Flying Ninja and Sushi Sensei, offering a variety of meal choices close to the ice cream shop.