Ben & Jerry's

3.3
143 reviews
Ben & Jerry's San Francisco ice cream shop menu item range, including waffle cones, sundaes, shakes, fresh packed pints, and more!

About

Ice Cream ShopSnack ShopCandy StoreBakeryCaterer
Head to our San Francisco ice cream shop and dig into any of our euphoric Ben & Jerry's ice cream flavors in the way the first scoops were served up by Ben and Jerry back in 1978. Come enjoy a freshly baked waffle cone, shake or sundae with your favorite flavors.

Details

  • Requires appointmentNot available
  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available

Location

Ben & Jerry's
Pier 41, San Francisco, CA
94133, United States

Hours

Reviews

3.3
143 reviews
5 stars
53
4 stars
22
3 stars
20
2 stars
10
1 star
38

What are people saying?

AI-generated from recent customer reviews

Pricing

Many customers found the prices to be excessively high, especially for small portions.

Ice Cream Quality

The ice cream received positive feedback for being delicious and rich in flavor.

Service Issues

Numerous reviews highlighted poor customer service, including rude staff and slow service.

Location Experience

The location is appreciated for its proximity to tourist attractions, but some customers noted issues with cleanliness and signage.

Portion Sizes

Several customers complained about the small portion sizes relative to the high prices.
  • MV
    Monique Vaughn
    Oct 30, 2025
    5.0
    Expensive but super delicious 😋
  • DT
    Daniel Taberski
    Oct 25, 2025
    2.0
    Lody mocno przeciętne, w dodatku po nich miałem lekki ból brzucha. Ale za to cena bardzo wysoka!
  • WS
    W S
    Oct 18, 2025
    4.0
    Usual B&Js. Menu signage is hard to read/follow if you are not familiar with it.
  • JY
    Jun Yayaura
    Oct 3, 2025
    5.0
    アメリカで有名なアイスクリームのブランドのリアル店舗。 ストロベリーチーズケーキシェイク $15.25 安定の美味しさ。 値段が高いだけあってボリュームたっぷり。 ここは来て良かった。 チョコやバニラのような定番以外に美味しそうなシェイク飲みたかったらここで決まりだ!
  • BR
    Bini Rajeev
    Sep 18, 2025
    5.0
    The ice cream here is delicious and the staff is super friendly! However, I did find the price for a small cone to be a little on the high side, especially since it’s in a tourist area.

Frequently Asked Questions About Ben & Jerry's

What types of ice cream treats are available at Ben & Jerry's San Francisco?

Ben & Jerry's offers euphoric ice cream flavors served in freshly baked waffle cones, shakes, sundaes, pints, and hand packed pints, along with ice cream cakes and non-dairy options.

Where is Ben & Jerry's ice cream shop located in San Francisco?

The ice cream shop is located at Pier 41, San Francisco, CA 94133, USA.