Customers frequently praised the pupusas as delicious and fresh, with many considering them the best in the area.
Service Issues
Numerous reviews highlighted poor customer service, including long wait times, unhelpful staff, and rude interactions.
Cleanliness Concerns
Several customers reported unsanitary conditions in the restaurant, including dirty bathrooms and overall cleanliness issues.
Pricing Discrepancies
Some customers expressed dissatisfaction with pricing, noting discrepancies between menu prices and what they were charged.
DW
Domonique Ward
Dec 28, 2025
5.0
This is honestly my favorite place. I love their pupusas, always fresh and delicious, compared to other places, they hands down have the best!!! I always order to go and haven’t dined in but the service of picking up or calling in my orders are always pleasant and everyone’s that’s serviced me have been kind and professional. In my opinion best pupusas in SF, every single one. And I love their frijoles 10/10!
MS
Marcela Sorto
Dec 27, 2025
1.0
The owner is very rule
SO
Shekhar Oli
Dec 26, 2025
1.0
Poor customer service
BM
Bill Masone
Dec 20, 2025
2.0
I was waiting for a friend and decided to go in and get a drink. I ordered a cappuccino for $6 which was kind of pricey. When my order was ready I picked up my drink and it was very, very hot. In fact it was too hot to even hold! I had to wait almost 30 minutes before it cooled off enough to drink! I didn't get a warning when it was served to me which would have been the right thing for the staff to do. That said I probably will not go there again if they don't care for their customers enough to warn them about the drink being super hot and being aware to wait a bit before consuming it.
AK
Anton Kulikov
Dec 13, 2025
1.0
This place might as well be a ghost kitchen. Came in for two pupusas and waited half an hour while they prepared what seemed like 50 doordash meals. The only customers in the restaurant were me and one family. Never again
Balompié Cafe #1 is open Wednesday to Friday from 10:00 AM to 8:00 PM, and Saturday to Sunday from 9:00 AM to 8:00 PM. It is closed on Monday and Tuesday.
Does Balompié Cafe #1 offer delivery and pickup services?
Yes, Balompié Cafe #1 offers both in-store pickup and delivery services.
What types of cuisine does Balompié Cafe #1 serve?
Balompié Cafe #1 serves South American, Salvadoran, and Latin American cuisine, and also offers breakfast options.
What are the takeout hours for Balompié Cafe #1?
Takeout is available Wednesday to Friday from 10:00 AM to 8:00 PM, and Saturday to Sunday from 9:00 AM to 8:00 PM. The cafe is closed for takeout on Monday and Tuesday.
Where is Balompié Cafe #1 located?
Balompié Cafe #1 is located at 3349 18th St, San Francisco, CA 94110, United States.
How can I contact Balompié Cafe #1?
You can reach Balompié Cafe #1 by phone at +1 415-648-9199.
Where can I view the menu or place an order online for Balompié Cafe #1?
You can view the menu and place orders online at https://balompiecafe1.com/menu.
What are some nearby restaurants where I can explore different cuisines before or after visiting Balompié Cafe #1?
Nearby you can find Balon Pie Salvadorean Restaurant for Latin American and Mexican dishes, Supreme Pizza for Italian-style pizza, and Sushi Friend for sushi options.
Are there any nearby cafes and bakeries close to Balompié Cafe #1 where I can enjoy a coffee or pastry?
Yes, nearby cafes and bakeries include Chuck’s Takeaway, Stirred, Not Shaken bakery, Fox and Lion Bread cafe, and Wholesome Bakery.
What other services or points of interest are near Balompié Cafe #1 that customers might find useful?
Nearby points of interest include Planet Clean Laundry for laundry services, San Francisco Media Archive for community resources, and Saviours Salon for beauty and hair services.