Balompié Cafe #1

4.1
769 reviews

About

South American Restaurant

Details

  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupAvailable

Location

Balompié Cafe #1
3349 18th St, San Francisco, CA
94110, United States

Hours

Reviews

4.1
769 reviews
5 stars
451
4 stars
151
3 stars
58
2 stars
19
1 star
90

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers frequently praised the pupusas as delicious and fresh, with many considering them the best in the area.

Service Issues

Numerous reviews highlighted poor customer service, including long wait times, unhelpful staff, and rude interactions.

Cleanliness Concerns

Several customers reported unsanitary conditions in the restaurant, including dirty bathrooms and overall cleanliness issues.

Pricing Discrepancies

Some customers expressed dissatisfaction with pricing, noting discrepancies between menu prices and what they were charged.
  • DW
    Domonique Ward
    Dec 28, 2025
    5.0
    This is honestly my favorite place. I love their pupusas, always fresh and delicious, compared to other places, they hands down have the best!!! I always order to go and haven’t dined in but the service of picking up or calling in my orders are always pleasant and everyone’s that’s serviced me have been kind and professional. In my opinion best pupusas in SF, every single one. And I love their frijoles 10/10!
  • MS
    Marcela Sorto
    Dec 27, 2025
    1.0
    The owner is very rule
  • SO
    Shekhar Oli
    Dec 26, 2025
    1.0
    Poor customer service
  • BM
    Bill Masone
    Dec 20, 2025
    2.0
    I was waiting for a friend and decided to go in and get a drink. I ordered a cappuccino for $6 which was kind of pricey. When my order was ready I picked up my drink and it was very, very hot. In fact it was too hot to even hold! I had to wait almost 30 minutes before it cooled off enough to drink! I didn't get a warning when it was served to me which would have been the right thing for the staff to do. That said I probably will not go there again if they don't care for their customers enough to warn them about the drink being super hot and being aware to wait a bit before consuming it.
  • AK
    Anton Kulikov
    Dec 13, 2025
    1.0
    This place might as well be a ghost kitchen. Came in for two pupusas and waited half an hour while they prepared what seemed like 50 doordash meals. The only customers in the restaurant were me and one family. Never again

Frequently Asked Questions About Balompié Cafe #1

What are the operating hours of Balompié Cafe #1?

Balompié Cafe #1 is open Wednesday to Friday from 10:00 AM to 8:00 PM, and Saturday to Sunday from 9:00 AM to 8:00 PM. It is closed on Monday and Tuesday.

Does Balompié Cafe #1 offer delivery and pickup services?

Yes, Balompié Cafe #1 offers both in-store pickup and delivery services.