Ben & Jerry’s

Reviews

• AF

  Alejandro Fuentes

  Apr 23, 2026
  2.0
  The comments about the older lady that works here are true, she has an attitude. She got mad because I asked her to change the spoon of my ice cream since it was all wet because she grabbed it after washing her hands. I’ve been here before and the staff was always very nice
• AS

  Andy Scott-Webster

  Apr 23, 2026
  1.0
  I came here today. First I was late leaving my house. I should have come earlier. I did try to call twice and just got an endless ring about an house before leaving. It took me about 30 minutes to get here but it is the closest Ben and Jerry’s and also has Marshmallow Sky. Tomorrow is my daughter’s birthday and she loves Marshmallow Sky. I get there at 7:34 and dude is mopping the floors. First thought was,”Oh no! They are closed!” No, dude was just cleaning up early for defrost day. I was very relieved only to find out that Marshmallow Sky was in the section that was being defrosted. The dude told me that all the products in that ice are moved and cannot be accessed. I asked dude if it was locked. He said yes. I asked dude if he had the key and he said no. I will gladly remove this review if any of this is true. When asked about the phone dude said he lost the phone. Then he said it was out of batteries. I am assuming one of these was lies since the phone rang repeatedly. Is it normal to clear out one side of your ice cream section more than 30 minutes before close? Is the ice cream locked away and can employees not access it? Is it normal to mop the store at 7:34 when you close at 8? It feels like dude was just being lazy and didn’t want to do work. The lousy part is I have to drive 30 minutes back here tomorrow to pick up this stupid ice cream. Hopefully dude has found the phone before I come in.
• MO

  Monserrat Ochoa

  Apr 18, 2026
  5.0
  Amazing free cone day! All the workers were so kind and interactive! The picture cut out was so cute.
• JJ

  Jay Jay

  Apr 3, 2026
  5.0
  I spoke to Stevie today and she was a very nice and wonderful person. She is really great to have there her kindness really Shows the true meaning of Ben & Jerry’s I will definitely be back because of her thank you so much
• JJ

  Jeremy

  Mar 15, 2026
  1.0
  The older hippie lady at the counter had a CRAZY attitude. All I did was ask if this location offered milkshakes, she proceeded to not only give the BIGGEST sigh but she then said “sure, I guess” in a VERY clearly annoyed tone, this obviously made my group and I uncomfortable so we just awkwardly chuckled but then she asked in a very confronting and aggressive manner “do you think this is funny?” I would rate this a 0 if I could, I never leave reviews but this interaction was genuinely uncalled for and out of the blue. Like I get having a bad day, but why are you taking it out on your customers

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