While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in San Fernando,CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Convenient location around other fast food restaurants. Clean friendly place with good food.
RC
Ruby's Channel
Feb 4, 2026
1.0
The girl at the window wanted to argue instead of get my food. No customer service skills.
VC
Victoria Cisneros
Feb 4, 2026
1.0
I left without my food at the drive through because they had immature kids working there. They would rather argue about me driving up fast instead of getting me the food.
VM
Victoria Marie
Feb 4, 2026
1.0
This is the second time I had a bad experience with this store. They made me repeat my whole order at the window and still wanted to argue about why I drove up fast to the window. The person at the speaker clearly repeated back to me my order. I also told the person at the window but they still wanted to argue about me driving up. They don't care about wasting your time.
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