Chipotle Mexican Grill

3.9
898 reviews
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About

Fast Food RestaurantMexican Restaurant
Chipotle San Fernando is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
1100 Truman St, San Fernando, CA
91340, United States

Hours

Reviews

3.9
898 reviews
5 stars
461
4 stars
184
3 stars
84
2 stars
41
1 star
128

What are people saying?

AI-generated from recent customer reviews

Food Quality

Numerous customers reported issues with food quality, including burnt meat, raw rice, and small portion sizes.

Customer Service

Many reviews highlighted poor customer service, with staff being rude, unhelpful, and unprofessional.

Cleanliness

Several customers noted unsanitary conditions in the restaurant, including dirty food prep areas and unclean dining spaces.

Availability of Items

Customers frequently mentioned that the restaurant was out of key menu items during peak hours, leading to long wait times.

Pricing Concerns

Multiple reviews indicated dissatisfaction with pricing, citing overcharging and feeling that the food did not justify the cost.
  • AA
    Amy Alyssa
    Nov 10, 2025
    1.0
    I have had a bad experience at this Chipotle two times. The first time, they did not have brown rice ready and said they had just started cooking it, but a restaurant like this should already have rice prepared like other places do. Another time, they ran out of chicken and did not tell me. They gave me the leftover burnt chicken instead, and once again they had just started cooking a new batch. The workers were rude and unhelpful, and only one person offered to remake my order. Very disappointing service both times.
  • JL
    jesus lopez
    Nov 4, 2025
    2.0
    I order one side guacamole 🥑 is not fresh is really bad look like from a day before and cool probably on the refrigerator
  • SO
    Salvador Ortega
    Oct 24, 2025
    1.0
    I walk in at 715pm to get a bowl and they have no carne asada or chicken made with a wait time of 20 min. How do you not have food prepped in the middle of the evening...... This location is never busy........I don't get it....
  • IM
    Ijascode Hands Off Marketing
    Oct 21, 2025
    5.0
    Can never go wrong with Chipotle
  • JJ
    Janiah Jennings
    Oct 14, 2025
    2.0
    overcharging for items this is the only location i experience this from

Frequently Asked Questions About Chipotle Mexican Grill

What are the operating hours of Chipotle Mexican Grill in San Fernando?

Chipotle Mexican Grill in San Fernando is open daily from 10:30 AM to 11:00 PM.

Where is Chipotle Mexican Grill located in San Fernando?

It is located at 1100 Truman St, San Fernando, CA 91340, United States.