Chipotle San Fernando is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Numerous reviews highlighted rude and unhelpful staff, with many customers expressing frustration over the employees' attitudes and lack of professionalism.
Food Quality
Several customers reported issues with food quality, including undercooked rice, burnt meat, and stale ingredients, leading to dissatisfaction with their meals.
Portion Sizes
Many reviews mentioned small portion sizes and skimping on ingredients, with customers feeling they were not getting value for their money.
Cleanliness
Customers noted unsanitary conditions in the restaurant, including dirty food preparation areas and overall lack of cleanliness.
Inconsistency
There were mixed experiences regarding food quality and service, with some customers having positive experiences while others faced significant issues.
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Jacob Venegas
Jan 5, 2026
1.0
I literally just went in with my family I had my two daughters with me and wife. The place was empty but we did have one customer walk in right after us and the lady taking our order was so rude and making my wife feel rushed. She has no customer service skills and should be retrained. Our first time trying chipotle and the experience for my family and I was totally no what I expected and I’d give this place no stars just cause of that one bad employee.
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Gerardo Rios
Dec 21, 2025
4.0
I just come to this chain restaurant when I'm indecisive on what to eat and convenience of location. In this specific location, the employees always have an attitude. When asking them for specific ways to serve the food. They always show irritation through their facial expressions. I used to eat at Chipotle often, but after dealing with this consistent problem. I rather go to a different restaurant.
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Sukh Chouhan
Dec 20, 2025
1.0
We went those location on 12-19-2025 time 9:05pm we order two chicken bowl it’s second time that happen they was out of veggie (fajitas ) and pico it was a 9pm and peoples was still coming those locations they r super lazy employees. We will never go back there they had attitude also un necessary 😞
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Ana Singh
Dec 20, 2025
1.0
Came in at 9.pm service girl said no veggie fajitas, no pico de gallo and they where not making any more , the girl looked stressed only her taking orders, & charging, this location closes at 11.pm I feel for you girl there’s no need for the attitude.
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Dylan Hill
Dec 6, 2025
5.0
I appreciate how many choices they offer, especially since it makes the place welcoming for vegetarians too. There is plenty on the menu for anyone who prefers plant based options. If you are picky with ingredients, you can easily customize your burrito or bowl, which I really enjoy because I like to keep my bowl simple. The flexibility and flavor make this spot an easy favorite.
Frequently Asked Questions About Chipotle Mexican Grill
What are the operating hours of Chipotle Mexican Grill in San Fernando?
Chipotle Mexican Grill in San Fernando is open daily from 10:30 AM to 11:00 PM.
Where is Chipotle Mexican Grill located in San Fernando?
It is located at 1100 Truman St, San Fernando, CA 91340, United States.
Does Chipotle Mexican Grill in San Fernando offer delivery and in-store pickup?
Yes, they provide both in-store pickup and delivery services.
How can I place an order online for Chipotle Mexican Grill in San Fernando?
You can order online through Chipotle's website at https://order.chipotle.com/ or via their mobile app available on the Apple App Store.
What type of food does Chipotle Mexican Grill serve?
They serve customizable Mexican-inspired fast-casual meals including burritos, bowls, quesadillas, tacos, and salads made from responsibly sourced ingredients.
What are the payment and service options available at Chipotle Mexican Grill?
They accept credit cards, offer online orders, catering, and web and mobile delivery services.
How can customers contact Chipotle Mexican Grill in San Fernando?
Customers can call +1 818-898-2351 or email ca.2236.sanfernando@chipotle.com for inquiries.
Is there a frozen yogurt shop near Chipotle Mexican Grill San Fernando?
Yes, Yogurtland San Fernando, a frozen yogurt and ice cream shop, is located nearby and can be a sweet treat before or after your Chipotle meal.
Are there any automotive services close to Chipotle Mexican Grill in San Fernando?
Firestone Complete Auto Care, offering tire services and auto restoration, is close by and convenient if you need car maintenance while visiting.
What entertainment options are available near Chipotle Mexican Grill in San Fernando?
The Midnight Hour Records, a vinyl record store, provides a unique music shopping experience close to Chipotle.