Chipotle San Fernando is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Numerous customers reported issues with food quality, including burnt meat, raw rice, and small portion sizes.
Customer Service
Many reviews highlighted poor customer service, with staff being rude, unhelpful, and unprofessional.
Cleanliness
Several customers noted unsanitary conditions in the restaurant, including dirty food prep areas and unclean dining spaces.
Availability of Items
Customers frequently mentioned that the restaurant was out of key menu items during peak hours, leading to long wait times.
Pricing Concerns
Multiple reviews indicated dissatisfaction with pricing, citing overcharging and feeling that the food did not justify the cost.
AA
Amy Alyssa
Nov 10, 2025
1.0
I have had a bad experience at this Chipotle two times. The first time, they did not have brown rice ready and said they had just started cooking it, but a restaurant like this should already have rice prepared like other places do. Another time, they ran out of chicken and did not tell me. They gave me the leftover burnt chicken instead, and once again they had just started cooking a new batch. The workers were rude and unhelpful, and only one person offered to remake my order. Very disappointing service both times.
JL
jesus lopez
Nov 4, 2025
2.0
I order one side guacamole 🥑 is not fresh is really bad look like from a day before and cool probably on the refrigerator
SO
Salvador Ortega
Oct 24, 2025
1.0
I walk in at 715pm to get a bowl and they have no carne asada or chicken made with a wait time of 20 min. How do you not have food prepped in the middle of the evening...... This location is never busy........I don't get it....
IM
Ijascode Hands Off Marketing
Oct 21, 2025
5.0
Can never go wrong with Chipotle
JJ
Janiah Jennings
Oct 14, 2025
2.0
overcharging for items this is the only location i experience this from
Frequently Asked Questions About Chipotle Mexican Grill
What are the operating hours of Chipotle Mexican Grill in San Fernando?
Chipotle Mexican Grill in San Fernando is open daily from 10:30 AM to 11:00 PM.
Where is Chipotle Mexican Grill located in San Fernando?
It is located at 1100 Truman St, San Fernando, CA 91340, United States.
Does Chipotle Mexican Grill in San Fernando offer delivery and in-store pickup?
Yes, they provide both in-store pickup and delivery services.
How can I place an order online for Chipotle Mexican Grill in San Fernando?
You can order online through Chipotle's website at https://order.chipotle.com/ or via their mobile app available on the Apple App Store.
What type of food does Chipotle Mexican Grill serve?
They serve customizable Mexican-inspired fast-casual meals including burritos, bowls, quesadillas, tacos, and salads made from responsibly sourced ingredients.
What are the payment and service options available at Chipotle Mexican Grill?
They accept credit cards, offer online orders, catering, and web and mobile delivery services.
How can customers contact Chipotle Mexican Grill in San Fernando?
Customers can call +1 818-898-2351 or email ca.2236.sanfernando@chipotle.com for inquiries.
Is there a frozen yogurt shop near Chipotle Mexican Grill San Fernando?
Yes, Yogurtland San Fernando, a frozen yogurt and ice cream shop, is located nearby and can be a sweet treat before or after your Chipotle meal.
Are there any automotive services close to Chipotle Mexican Grill in San Fernando?
Firestone Complete Auto Care, offering tire services and auto restoration, is close by and convenient if you need car maintenance while visiting.
What entertainment options are available near Chipotle Mexican Grill in San Fernando?
The Midnight Hour Records, a vinyl record store, provides a unique music shopping experience close to Chipotle.