Vons

Reviews

• EP

  Echeverría Pao

  Apr 5, 2026
  5.0
  Hermoso
• FA

  Francisca Almazan

  Apr 1, 2026
  5.0
  Los sanitarios muy limpios
• JS

  J Sims

  Mar 20, 2026
  1.0
  Went to the Pokemon Vending machine and picked up a few groceries at this Vons and an employee who was working was not assisting customer and was using the pokemon machine. The professionalism by this worker is non existent. Additionally he would watch people like a hawk when they tapped the pokemon machine. His priorities were not about providing customer service, his priorities are the pokemon vending machine.
• AI

  Ari Ibarra

  Feb 28, 2026
  1.0
  VONS as a company should do a better job at protecting their customers from their aggressive employees from purchasing Pokemon products from its vending machine. I’ve only ever heard from word of mouth about a rude employee named Ricardo, but today was that day where I unfortunately ran into him. He was purchasing Pokemon products while on shift, something that is strictly prohibited, while cutting customers who waited much longer than him. The patrons I was with were calling him out about it, Ricardo retaliated by saying that he was going to get all of us kicked out. VONS should be ashamed of themselves for allowing this type of behavior to continue.
• MS

  María Paz Stuardo

  Feb 26, 2026
  1.0
  I am both a regular costumer and a regular delivery driver from this store which makes me twice the costumer. Yes, the delivery driver IS the costumer and we are at the same time providing a service to the merchants. I have visited daily almost every Vons store in the city and this is by far the worst. The store is probably short on staff which is not their fault but corporate’s, as I’ve heard the employees several times mention that they are not hiring. They urgently need more cashiers as this store is always very busy and I’ve never seen more than two -in a lucky day- register open. On the other hand, the online department of this store is the worse I’ve ever seen in four years in every possible aspect. The staff of this department is incredibly rude as they don’t even say hello to you and they completely ignore you when they walk by. They do not know how to do their job. They miss barcodes on their bags which makes us waste twice the time as we have to go back -and firmly and repeatedly insist on the issue- for them to even look into it and they definitely don’t even know how to use their system as I have to tell them myself when one of the orders I am picking up is a flash order. They don’t give you updates of how long is it going to take for them to help you out which is completely disrespectful as we are also WORKING and WE ARE THE COSTUMER and deserve to be treated like one. We can hear absolutely everything the staff talks from inside their little room in the store and I thought someone should tell them this as they are very rude and inappropriate on the manner they talk about us and their own job that they obviously don’t respect. You can hear them cussing from inside but also very loud in the hallways while costumers/drivers hear them joking rudely and loudly all over the store. This is all unacceptable. Unfortunately as a driver I can’t really choose to go or to not go to this store but I do can on my days off. This used to be my to go store on my off days due to the proximity of my house but it definitely won’t be anymore.

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