Founded by Chef Steve Brown, Swagyu aims to make Wagyu accessible for everyone. We serve two types of burgers, our Swagyu original is a blend of American, Australian, and certified Japanese A5 Wagyu & our American Wagyu Cheeseburgers. We are one of the very few certified in the US to buy and sell True Japanese Hyogo Kobe Beef.
Swagyu Burgers feature a luxurious blend of 2/3 F1 Wagyu Beef and 1/3 A5 Japanese Wagyu, straight from our premier butcher shop. Topped with creamy New School American Cheese, house-made pickles, and a secret sauce, all on a buttered potato brioche bun from Sadie Rose.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.