Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Numerous customers reported poor service, including unprofessional behavior from staff and long wait times.
Food Quality
Mixed reviews on food quality; some enjoyed the burgers and chili, while others complained about cold, dry, or incorrect orders.
Cleanliness
Several reviews noted that the dining area and bathrooms were not well-maintained, with dirty tables and overflowing trash.
Friendly Staff
Some customers praised specific staff members for their friendliness and helpfulness, contrasting with reports of rudeness from others.
Value for Money
Customers appreciated the value of certain menu items, like the Biggie Bag, but some felt prices were too high for the quality received.
MS
Mckenzie Sanchez
Oct 16, 2025
1.0
Trash, they also charge $54 cents for a sauce LOL- times must be hard
JP
Jeremy Patterson
Sep 11, 2025
1.0
if you have $12 to waste on cold flavorless food, this is your spot
SB
Simply Breanna
Sep 10, 2025
5.0
Very quiet inside! Nice workers! Great food.
Yum!!!
SL
Sangwoo Lee
Sep 9, 2025
1.0
I had one of the most frustrating and unprofessional experiences at the Wendy’s in 4S Ranch. I placed an online order through the Wendy’s app and went to pick it up, only to be told that they had given my order to someone else. Mistakes happen, but when I asked them to simply remake the order, the staff refused. Instead, they repeatedly told me to “contact corporate for a refund” because they had already given my food away.
What made the situation even worse was the attitude of the employee named Maria. Rather than taking responsibility or trying to fix their mistake, she treated us as if we were inconveniencing her. Eventually, she ignored us completely and walked away to the back, refusing to deal with the problem.
This is absolutely unacceptable. A restaurant should stand behind its service and correct errors on the spot, not push customers away with dismissive behavior. Wendy’s corporate needs to seriously review how this location is being managed, because the lack of accountability and basic customer service here is appalling.
JA
James Amberg
Aug 20, 2025
3.0
My burger was tasty, but the seating ate was not friendly.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in San Diego, CA?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter San Diego, CA into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (858) 592-9855.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 4s Wendy’s serve breakfast?
Yes, this Wendy’s location in San Diego, CA serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the regular operating hours for Wendy's at 10536 Craftsman Way?
Wendy's is open every day from 6:30 AM to midnight.
Does this Wendy's location offer drive-thru service?
Yes, the Wendy's at 10536 Craftsman Way offers drive-thru service daily from 6:30 AM to midnight.
Can I order Wendy's food for delivery near this San Diego location?
Yes, delivery is available. You can check delivery availability and order via the Wendy's app or at order.wendys.com by entering your address.
Is breakfast served at this Wendy's?
Yes, this Wendy's location serves breakfast with options including combos, croissants, biscuits, classic sandwiches, coffee, and sides.
What payment methods are accepted at Wendy's on Craftsman Way?
They accept American Express, Cash, Discover, Mastercard, and Visa.
Where can I find Wendy's menu and pricing information?
Menu and pricing details can be found online at order.wendys.com or via the mobile app by selecting this location.
How can I provide feedback or contact Wendy's at this location?
You can contact them directly at (858) 592-9855 or use the Wendy's Customer Care team through their Contact page or customer satisfaction survey online.
Are there other dining options near Wendy's at 10536 Craftsman Way?
Yes, nearby restaurants include Zocalo, Chipotle Mexican Grill, Miguel's Cocina, Baskin-Robbins, Brett's BBQ, Joyee's Dumpling House, Sublime Pizza, and Sea Salt Pho & Sushi, providing a variety of cuisines to choose from.
What nearby businesses can customers visit before or after dining at Wendy's?
Customers can visit places like Wells Fargo ATM, Bank of America ATM, AT&T store, and iCRYO for health therapies, making it convenient for errands or wellness activities around their meal time.
Are there any nearby coffee or tea shops close to Wendy's?
Yes, The Coffee Bean & Tea Leaf and Teaspoon bubble tea are nearby, perfect for grabbing a beverage before or after your meal at Wendy's.