Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customers expressed disappointment with changes in food quality, including overcooked chicken, smaller portion sizes, and inconsistent taste.
Customer Service
Mixed reviews on customer service; while some staff were praised for being friendly, others were reported as rude and unprofessional.
Cleanliness
Concerns were raised about cleanliness, with reports of unsanitary conditions in the restaurant and bathrooms.
Order Accuracy
Frequent issues with incorrect orders and delays in service were noted, leading to customer frustration.
App Experience
Some customers had difficulties using the app for orders, but others found it convenient and beneficial for deals.
ZG
Z0mb13 Gh0st
3 days ago
5.0
It gets busy, but its very accommodating here. Like the food, like the staff and overall atmosphere is rather good.
FK
flash kellish
4 days ago
4.0
What can I say? It's Wendy's.
AC
Aqua Chem
Jan 5, 2026
4.0
Used drive thru with a mobile order, food arrived quickly. The handout staff was neutral, not exuding a feeling of greeting, or say spite. No line to be had really. From outside the interior looked clean, outside was too. The food was above average in presentation & was fresh.
JJ
John
Dec 27, 2025
5.0
Good food fast. Washroom was clean.
AF
Alan Frazier
Nov 26, 2025
1.0
So unfortunately it seems Wendy's has changed their recipes and this is more of a review for their food and not their location.
The good (mostly about the location):
The location itself seemed clean in the lobby. The employees were good and quick.
The revival of the old signature sauce is good, but it has changed a little.
The bad:
All the old sauces are gone. My favorite sweet and sour sauce does not have a good replacement.
The jr chicken no longer uses a lettuce leaf, and opts for cheaper shredded lettuce which ruins the taste.
The vanilla frosty seems changed, I tasted an overabundance of vanilla in comparison to previous visits.
The fries have some additional seasoning which seems to have changed from the original salty taste I remember. The texture of the fries has also changed, and does not have the hardy taste I used to remember.
These food changes are from corporate and I do not appreciate it. Until corporate walks these changes back, I will likely opt for alternatives like in-n-out and Jack in the box.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours of Wendy's at 4770 Convoy St., San Diego?
Wendy's at 4770 Convoy St. is open daily from 6:00 AM to midnight, including the drive-thru.
Does this Wendy's location offer drive-thru service?
Yes, this Wendy's location offers drive-thru service every day from 6:00 AM to midnight.
Can I order Wendy's food online or through an app?
Yes, you can order Wendy’s online at order.wendys.com or through the Wendy’s mobile app available on the Apple App Store.
Does Wendy's at this location offer breakfast?
Yes, this Wendy's location serves breakfast with options such as combos, croissants, biscuits, classic sandwiches, coffee, and sides.
What payment options are accepted at this Wendy's?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa for payments.
Where can I find Wendy's menu prices and nutrition information?
Menu prices and nutrition information can be found on the Wendy’s website, mobile app, or in-restaurant. Visit order.wendys.com to view prices and nutrition details.
How can I contact Wendy's at this location for questions or feedback?
You can call Wendy's at (858) 560-8754 or reach their Customer Care team via the Wendy’s Contact page or by using 888-624-8140 for general inquiries.
Are there any bubble tea shops near this Wendy's?
Yes, nearby bubble tea shops include San Tea & Dessert Studio and Gong Cha 貢茶, great spots to enjoy a drink before or after your Wendy’s visit.
What other restaurants are near Wendy's at 4770 Convoy St.?
Nearby restaurants include Luciano’s (Italian), Flavor Thai (Thai cuisine), and El Gordo Mexican Food, offering diverse dining options close to Wendy’s.
Are there any useful services or shops near Wendy's that customers might like?
Yes, nearby places include Performance Bicycle for sports gear, Sherwin-Williams for hardware needs, and Kearny Mesa Veterinary Center for pet care.