Wendy's

4.0
1148 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
4770 Convoy St., San Diego, CA
92111, United States

Hours

Reviews

4.0
1,148 reviews
5 stars
515
4 stars
315
3 stars
179
2 stars
48
1 star
91

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some staff are friendly and helpful, while others are reported as rude and unprofessional.

Food Quality

Inconsistent food quality; some customers enjoyed their meals while others reported cold, overcooked, or incorrect orders.

Cleanliness

Concerns about cleanliness, with reports of unsanitary conditions in the restaurant and bathrooms.

Order Accuracy

Frequent issues with order accuracy, with multiple customers reporting incorrect or incomplete orders.

Speed of Service

Service speed varies; some customers experienced long wait times, while others noted quick service.
  • JB
    Jessica Bondoc
    Nov 4, 2025
    3.0
    So I was using the app and a coupon to purchase a sandwich. The app did not recognize the coupon so I ended up buying a sandwich. I tried again and it took forever to show up in the counter. I was able to activate the coupon, then the added wait time of delivery. So, my plan of having a sandwich as i arrive at the store failed. But, for everyone else check out the App it's really faster ordering in the App than standing in line. Also, being a Wendy's member earns you rewards. The spicy chicken sandwich was good. I will buy again with my next coupon.
  • NT
    Nicole Triana
    Oct 29, 2025
    1.0
    TANIA needs to learn how to have better customer service. She is the only one that is ever rude and has an attitude every single morning.
  • MF
    Maritza Figueroa
    Oct 17, 2025
    1.0
    Placed order through the app and when i got to the window cashier was extremely annoyed and rude and in a very rude tone told me “it’s not ready move over and wait 5 minutes” when i said ok and asked for some extra sauce again in a very irritated voice she stated “you have to pay for it” again i said ok and payed then she had me move. I don’t know how they still have business with a person like that. This was on a Friday around noon.
  • MR
    Mike Rose
    Oct 13, 2025
    4.0
    Good burgers
  • FG
    Flor Galindo
    Sep 17, 2025
    1.0
    This place is going down hill for service, last week I was here for breakfast, they messed up my order, I ordered a sandwich with bacon on it, and they gave me a sausage instead, today I go there again and the sandwich was double wrapped looked like someone had returned it and they just put an extra wrap and gave it to me. That's it, I'm not coming back

Frequently Asked Questions About Wendy's

Is Convoy Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.