Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Mixed reviews on food quality; some enjoyed it while others found items dry or poorly prepared.
Service Issues
Frequent complaints about incorrect orders, missing items, and rude staff interactions.
Customer Service
Some customers praised friendly and helpful staff, while others reported unprofessional behavior.
Pricing Concerns
Many customers expressed dissatisfaction with high prices and perceived poor value for money.
Cleanliness
Generally positive remarks about cleanliness, especially in shared facilities.
NM
Naro Miguel
Nov 5, 2025
5.0
Long time no eating fast food and I liked it.
MS
Mister S
Nov 4, 2025
1.0
Placed an online order and the hours of service were incorrect. Google is showing the restaurant is open 24 hours and its closed. I was charged for the order and was told by the Wendy's manager that she nothing about how the app worked and she couldn't help me. Not happy bout this one.
EE
Elizabeth
Oct 13, 2025
3.0
Food was good. They Asked if I wanted to add cheese/fixings on my chili, I said no. They charged me for it anyways and didn't add it. Soda didn't taste good at all, the machine may need some maintenance.
DR
Dee Reid
Oct 8, 2025
5.0
Visited this Wendy's 3X in consecutive days. I had a special order for 2eggs on english muffin each time for b'fast nd a baked potato for dinner. No problem with my food. I primarily engaged with Jackie nd Paula, who was in the mgr's role. She assisted in ensuring I rec'd a discount which waa gracious of her nd much appreciated. Jackie was always repectful, customer friendly nd conscientious in reminding me abt the survey promo. Thanks.
AT
Andy Tenchavez
Oct 3, 2025
5.0
First time having Wendy’s and the service was amazing ! Food was good especially next to a gas station that was serving Cinnabon
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in San Diego, CA?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter San Diego, CA into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (619) 661-9597.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Otay Mesa Wendy’s serve breakfast?
Yes, this Wendy’s location in San Diego, CA serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for the drive-through at Wendy's on 1497 Piper Ranch Road?
The drive-through is open 24 hours, seven days a week at this Wendy's location.
Is Wendy's at 1497 Piper Ranch Road currently open for dine-in and takeout?
Yes, this Wendy's location is open for dine-in, takeout, and delivery services every day, 24/7.
Does this Wendy's location offer delivery and how can I order?
Yes, delivery is available. You can order through the Wendy's app or visit https://order.wendys.com and select this location.
Can I place an order via Wendy's mobile app for this location?
Yes, you can order using the Wendy's mobile app available on the App Store or through the provided quick link.
What payment methods are accepted at Wendy's on Piper Ranch Road?
This Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa.
Does this Wendy's serve breakfast, and what meals are available?
Yes, breakfast is served alongside lunch and dinner at this location.
Where is Wendy's located and how can I contact them?
Wendy's is located at 1497 Piper Ranch Road, San Diego, CA 92154. You can call them at (619) 661-9597.
What nearby places can I visit around Wendy's at Piper Ranch Road?
Nearby places include Pilot Travel Center for gas and convenience items, Cinnabon for bakery treats, and the Otay Mesa California - Tijuana Mexico Border for local cultural exploration.
How can customers use nearby Pilot Travel Center when visiting Wendy's?
Customers traveling by car can stop at Pilot Travel Center for refueling and convenience shopping either before or after dining at Wendy’s.
Are there any nearby food options near Wendy's besides their restaurant?
Yes, Cinnabon is nearby for bakery items and smoothies, and Shellys Deli offers Mexican and seafood fast food options close to Wendy's.