Wendy's

4.0
1530 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
2825 El Cajon Blvd, San Diego, CA
92104, United States

Hours

Reviews

4.0
1,530 reviews
5 stars
699
4 stars
439
3 stars
216
2 stars
65
1 star
111

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor customer service, including rude staff and unhelpful responses to inquiries.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders and missing items, leading to customer frustration.

Food Quality

Feedback on food quality was mixed, with some praising hot and delicious items while others complained about cold or stale food.

Speed of Service

Service speed varied significantly, with some customers experiencing fast service while others faced long wait times.

Cleanliness

The cleanliness of the establishment received mixed reviews, with some praising it and others noting dirty bathrooms.
  • NH
    Nona Henderson
    6 days ago
    1.0
    They keep getting my order wrong every time I go in there and the language barrier is a problem for me.
  • HP
    Hernando Palustre
    Oct 27, 2025
    3.0
    If the establishment accepts EBT, they should also accept it in their drive-thru! Agree or disagree?
  • KL
    Kp Lo
    Oct 16, 2025
    1.0
    The lady at the window had terrible customer service we asked for everything Cook the order. The food was good, but the fries were very hard so when we gave them back to the lady in the window and asked for new fresh fries, she started rolling her eyes and having a really bad attitude And then I didn’t have sour cream with my chili so we asked for a pack of sour cream and she got a really nasty attitude when we asked and she was like it’s $.30 which if it is, that’s OK but we didn’t have any in the bag and we went to multiple Wendy’s and we never had to pay for a pack of sour cream, but I will give her a zero because she had terrible customer service and she was arguing with my husband while my baby was screaming.
  • MW
    Matthew Weber
    Oct 15, 2025
    1.0
    They are now charging $0.54 per sauce, even if you have a big order with a lot of food. Cheapskates.
  • SS
    Shorty
    Aug 23, 2025
    5.0
    I come here a lot and I wanted to redeem my rewards and when I asked the employee who I believe was a manager how to redeem my reward she said she doesn’t know , that she gets asked a lot of times and tells them she doesn’t know. I’m sorry but if you’re in the field of customer service then you need to get familiar with the changes that’s happening. I had to pay extra cause I couldn’t redeem my reward or get an extra side.

Frequently Asked Questions About Wendy's

Is El Cajon Blvd Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.