Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Many customers reported poor customer service, including rude staff and unhelpful responses to inquiries.
Order Accuracy
Numerous reviews highlighted issues with incorrect orders and missing items, leading to customer frustration.
Food Quality
Feedback on food quality was mixed, with some praising hot and delicious items while others complained about cold or stale food.
Speed of Service
Service speed varied significantly, with some customers experiencing fast service while others faced long wait times.
Cleanliness
The cleanliness of the establishment received mixed reviews, with some praising it and others noting dirty bathrooms.
NH
Nona Henderson
6 days ago
1.0
They keep getting my order wrong every time I go in there and the language barrier is a problem for me.
HP
Hernando Palustre
Oct 27, 2025
3.0
If the establishment accepts EBT, they should also accept it in their drive-thru! Agree or disagree?
KL
Kp Lo
Oct 16, 2025
1.0
The lady at the window had terrible customer service we asked for everything Cook the order. The food was good, but the fries were very hard so when we gave them back to the lady in the window and asked for new fresh fries, she started rolling her eyes and having a really bad attitude And then I didn’t have sour cream with my chili so we asked for a pack of sour cream and she got a really nasty attitude when we asked and she was like it’s $.30 which if it is, that’s OK but we didn’t have any in the bag and we went to multiple Wendy’s and we never had to pay for a pack of sour cream, but I will give her a zero because she had terrible customer service and she was arguing with my husband while my baby was screaming.
MW
Matthew Weber
Oct 15, 2025
1.0
They are now charging $0.54 per sauce, even if you have a big order with a lot of food. Cheapskates.
SS
Shorty
Aug 23, 2025
5.0
I come here a lot and I wanted to redeem my rewards and when I asked the employee who I believe was a manager how to redeem my reward she said she doesn’t know , that she gets asked a lot of times and tells them she doesn’t know.
I’m sorry but if you’re in the field of customer service then you need to get familiar with the changes that’s happening. I had to pay extra cause I couldn’t redeem my reward or get an extra side.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in San Diego, CA?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter San Diego, CA into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (619) 563-5327.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does El Cajon Blvd Wendy’s serve breakfast?
Yes, this Wendy’s location in San Diego, CA serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-thru hours for Wendy's at 2825 El Cajon Blvd?
The drive-thru is open Monday and Tuesday from 6:30 AM to midnight, and Wednesday through Sunday from 6:30 AM to 1:00 AM.
Does this Wendy's location serve breakfast?
Yes, Wendy's at this location serves breakfast including combos, croissant, biscuit and classic sandwiches, coffee, and sides.
What payment options are accepted at Wendy's on El Cajon Blvd?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa.
Is dine-in available at this Wendy's location?
Yes, dine-in service is available along with drive-thru, takeout, and delivery where available.
How can I order food for delivery or takeout from this Wendy's?
You can order food via the Wendy's app or through their website at order.wendys.com for delivery or takeout.
How can customers contact Wendy's at 2825 El Cajon Blvd for questions or feedback?
Call the location directly at (619) 563-5327, use the live chat on the Wendy's contact page, or call customer care at 888-624-8140. Additionally, you can complete the Wendy's Customer Satisfaction Survey online.
Are Wendy's gift cards available at this location and how can I order them?
Yes, gift cards are available in-store, through select retailers, and online via Wendy's gift card portal at www.wendysgiftcards.com.
What nearby fast food restaurants are around Wendy's on El Cajon Blvd?
Nearby fast food options include Sonic Drive-In, Burger King, Popeyes Louisiana Kitchen, Little Caesars Pizza, and El Tianguis Mexican restaurant. These provide additional dining choices close to Wendy's.
What nearby coffee shops or cafes can I visit near Wendy's?
Close to Wendy's you'll find Midnight Animal Coffee, Cafe Madeleine, and 7-Eleven which serves coffee and convenience items, perfect for a quick stop before or after your meal.
Are there any nearby unique or specialty restaurants close to Wendy's on El Cajon Blvd?
Yes, nearby you can visit Evolution vegetarian restaurant, Bangkok Spices Thai Restaurant, Roberto's Taco Shop, Empanada Kitchen serving Latin American cuisine, and New Maxim's Palace for Chinese food.