Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 11688 Carmel Mtn Rd in San Diego. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.
Many customers reported extremely slow service, particularly in the drive-thru, with wait times often exceeding 30 minutes.
Customer Service
While some staff members received praise for their friendliness and helpfulness, there were numerous complaints about rude and unprofessional behavior from employees.
Order Accuracy
Several reviews highlighted issues with incorrect orders, missing items, and poor handling of mobile orders, leading to customer frustration.
Cleanliness
The cleanliness of the restaurant was inconsistent, with some customers noting dirty tables and floors, while others reported a clean environment.
Food Quality
Overall, customers enjoyed the food quality, but there were complaints about food safety, including reports of bugs in food and potential food poisoning.
AS
Alegre sandoval
Nov 16, 2025
1.0
My food took a long time. Will not be coming back to this location ever again
JM
Jason Martinez
Nov 8, 2025
1.0
After 20 years of coming here and having my Burrito Supremes changed to chicken instead of beef, I have realized that they are charging me extra for chicken which on the entire planet that we call Earth is cheaper than beef. I am no longer ever coming to Taco Bell again. Rip off artists.
SK
Susan Kay
Nov 5, 2025
1.0
I love taco bell & we used to come to this location regularly because convenient to us. But since the reno we've only been twice. Everything is fine except the music is so loudly obnoxious. You can't have a decent conversation with the person you are with. The type of music is ok. It's just so loud. I've mentioned it to employees but they said there is nothing they can do about it. Not under their control. We will continue to eat at TB just not as frequently and definitely not this one.
BL
Benjamin Le
Oct 30, 2025
4.0
We came a couple months ago and this Taco Bell was under construction. It looks nice inside but there are more bar-like sittings for individual eating and just a couple of tables for family dining. There is no large board to showcase the food, just four ordering screens, one staffed by an employee if there is a need. Food rice is still reasonable. Drink refills are handled by employees. The employee refilling my drink looked surprised when I asked for a refill, and she did it by filling another new cup and pouring it into mine. I prefer to do it myself at self-served drink stations like all the other Taco Bells that I go though.
FF
Fameldin
Oct 28, 2025
5.0
Great food, and some of the best service from the guy that took my order today. I ordered Fiesta Potato burrito and t’was quite bussin.