Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local San Diego Subway® Restaurant at 4310 Genesee Ave. brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
I placed an online order on February 22 at around 5:45 PM and arrived during my assigned pickup window. Apparently that was my first mistake.
After waiting about five minutes, I watched as my food and drink cup were handed to another customer. He politely said it wasn’t his and handed the cup back. Instead of acknowledging the mistake, the employee immediately snapped at him with an attitude, demanding to know why he was standing there. He calmly said he was waiting to order. She raised her voice and told him, “Then go over there!”
Then it was my turn.
When I stepped up to clarify that the order she had just misdirected was mine, she huffed, rolled her eyes, and told me I wasn’t standing in the right spot. I explained what sandwiches I ordered and asked if that was my pickup. She stared at me in silence like I had just asked her to solve a calculus problem, then turned around without a word and walked away.
She forcefully shoved the remaining sandwich into the bag and tried to hand me the same drink cup that both she and the other customer had already put their fingers inside. After handling cash. Because apparently basic hygiene is optional here.
When I asked for a new cup, I was met with a glare. I had to explain that two strangers had literally put their hands inside it. The audacity of expecting sanitary conditions, I guess.
The employee was an older woman without a name tag, so I couldn’t identify her. When I asked for her name, she ignored me and walked to the other side of the store.
I have never experienced service this hostile, unprofessional, and careless over something as simple as picking up an online sandwich order. This location is a complete embarrassment. I will absolutely not be returning.
What a joke.
DM
Damien Mac
4 days ago
1.0
I placed an online order on February 22 at around 5:45 PM and arrived during my assigned pickup window. Apparently that was my first mistake.
After waiting about five minutes, I watched as my food and drink cup were handed to another customer. He politely said it wasn’t his and handed the cup back. Instead of acknowledging the mistake, the employee immediately snapped at him with an attitude, demanding to know why he was standing there. He calmly said he was waiting to order. She raised her voice and told him, “Then go over there!”
Then it was my turn.
When I stepped up to clarify that the order she had just misdirected was mine, she huffed, rolled her eyes, and told me I wasn’t standing in the right spot. I explained what sandwiches I ordered and asked if that was my pickup. She stared at me in silence like I had just asked her to solve a calculus problem, then turned around without a word and walked away.
She forcefully shoved the remaining sandwich into the bag and tried to hand me the same drink cup that both she and the other customer had already put their fingers inside after handling cash. Because apparently basic hygiene is optional here.
When I asked for a new cup, I was met with a glare. I had to explain that two strangers had literally put their hands inside it. The audacity of expecting sanitary conditions, I guess.
The employee was an older woman without a name tag, so I couldn’t identify her. When I asked for her name, she ignored me and walked to the other side of the store.
I have never experienced service this hostile, unprofessional, and careless over something as simple as picking up an online sandwich order. This location is a complete embarrassment. I will absolutely not be returning.
What a joke. To top it off I didn't even get the bacon I had paid extra for.
NN
Natalie
Sep 30, 2025
5.0
The lady who helped me with my sandwiches was very nice and fast to making my order. There was a line when I came and she was handling each order pretty well!
PR
Paintball Republic
Sep 25, 2025
2.0
Es un lugar que vende alimentos y bebidas y no está acondicionado para utilizar el baño y tampoco para lavarse las manos! Que desagradable comer con las manos sucias! No es higiénicos. Pobre muchacha le dio pena decirme que no tiene un lugar para lavarse las manos.
It's located at 4310 Genesee Ave., Suite 102, San Diego, CA 92117.
What are the operating hours of this Subway?
Open Monday to Friday from 9:00 AM to 9:00 PM, and on Saturday and Sunday from 9:00 AM to 8:00 PM.
Does this Subway offer delivery and curbside pickup?
Yes, it offers both curbside pickup and delivery services.
Can I dine in at the Subway located at 4310 Genesee Ave.?
Yes, this Subway location serves dine-in customers.
Does the Subway at Genesee Ave. provide catering services?
Yes, they offer catering services to meet your needs.
What meals are served at this Subway?
They serve breakfast, lunch, and dinner.
How can I view the menu or order online from this Subway?
You can view the menu and place orders online at https://subway.com/en-us/restaurant/3473-0/menu/
What nearby Mexican restaurants can I visit around this Subway?
Nearby Mexican restaurants include Mike's Red Tacos and Los Palmitos Mexican Grill, great options if you want to explore local flavors before or after your Subway visit.
Are there any beauty or hair salons near this Subway?
Yes, nearby options include Supercuts and African Hair Braiding by Beju for hair care and beauty services.
What healthcare services are close to this Subway location?
Nearby healthcare providers include Family Vision Care Optometry, Halligan William DDS (dentist), and Dr Melanie Langford (optometrist), convenient if you need appointments around your lunch or dinner.
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