I am genuinely sorry to even have to give this location such a low rating, but i'm quite frustrated. I've been here 4 times within the past month or so, and the first two times i had no issues, and the older hispanic lady was very nice and courteous.
I came here last week, and again last night, and the young girl working there keeps making my order wrong. My order is the exact same every time, and pretty simple to boot.
Grilled chicken on wheat with lettuce, tomatoes, cucumbers, extra olives, extra jalapenos, extra ranch, and extra chipotle. Not toasted, and cheese removed.
Instead of grilled chicken, i keep getting rotisserie chicken, and no ranch with barely any chipotle.
Last week i let it go because i was too tired to drive back and tell her. Last night, just to be safe, i decided to double-check my order before i left, and sure enough, i had gotten rotisserie chicken again.
So i went in with the sub, showed her my receipt and asked her why she keeps giving me rotisserie chicken, and she said she doesn't have grilled chicken, and i said "you don't carry grilled chicken? But it's on your menu." She said, "grilled chicken? Uh, let me see" and walked over and to where all the toppings are, i walked over as well, and she showed me the chicken she had, and grilled chicken was right there. So i told her "That's grilled chicken, so you do have it" and she answered "yeah i do, but sorry this is only for teriyaki sweet onion, not other sandwich." I answered and said, "huh? What do you mean, it has sauce on it already?" And she moved some of it around with the scoop and said, "yeah, only sweet onion, nothing else." I said "So i can't order it for any other sub??" And she said "No. Sorry about that." So i said okay, and left feeling confused and frustrated.
They have grilled chicken on the menu, but even if i order it, i won't get it. Make it make sense.
Guess i will no longer be coming here, which is unfortunate because i really liked this location and the older lady.