Service Issues
Many customers reported slow service, incorrect orders, and unresponsive staff, leading to frustration.
Food Quality
Feedback on food quality was mixed, with some items described as cold, dry, or poorly prepared, while shakes and tater tots received positive remarks.
Cleanliness
Several reviews highlighted cleanliness issues at various locations, with complaints about dirty environments and unsanitary conditions.
Pricing Concerns
Customers expressed that prices were too high for the quality of food offered, with some feeling that value for money was lacking.
Positive Experiences
Despite the negative feedback, some customers praised the friendly staff and enjoyable shakes, indicating that there are positive experiences to be had.