So Saap

Reviews

• GG

  Ga

  Jul 22, 2024
  1.0
  I would not recommend So Saap because it doesn't seem that the staff makes safety a priority. I had the scare of my life when my child was exposed to a food she is severely allergic to after notifying and reminding the server of the allergen many times. We were visiting close by and decided to try their food. As soon as we were seated, I notified the server of my child's allergen. Since it was part of side dishes and the main dish itself wasn't made of the item, I requested that it be removed from our orders to prevent direct exposure or cross contamination for the safety of the child with the severe alllergy. The first time the server brought our food, the sibling's plate had the allergen in the same bowl as the rest of her food. It was very obvious! I notified the server and she offered to make her another plate. However, unbeknownst to me, the dressing that was spread over the salad which had the allergen on it as well, was added to the plates of both children who ordered almost the same dish. Thank God the child with the severe allergy was starting with her protein when I realized that the server did exactly the contrary of what I kindly requested. Since the server wasn't around, I notified another staff member at the cashier. She responded with such nonchalance that I decided that I no longer trusted them to "make another plate". I spoke with Carrie, the owner, and shared with her the seriousness of such incidents which have caused some people their lives unfortunately. She seemed to understand and offered to make it a free meal for me which I declined. It is not about the money. It is about a negligent disregard to health safety that almost had me use my daughter's epipen followed by a trip to the hospital to say the least if she had eaten the salad on her plate. I really hope that So Saap management takes the time to train their staff about the seriousness of food allergies. I am so grateful to God that I remained diligent and re-inspected my children's food despite telling the server more than twice about the allergen and to take it off our orders.
• DH

  David Hugel

  Jan 10, 2024
  5.0
  Best food I had in 2023. The flavors of the Lao dishes made me rethink how food ought to be made.
• LG

  Laurie Graves

  Aug 12, 2021
  4.0
  Best noodles ever!! I've visited this place when I had a short trip to San Diego, CA. the noodles at So Saap are sooooo tasty and the staffs are so friendly with good services. The recipe is originally Thai taste and made me feel like eating noodles in Thailand.