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Pavilions

4.2
(2107 reviews)

Business Details

515 W Washington St, San Diego, CA
92103, United States
(619) 220-0195

About

Grocery StoreOrganic Food StoreProduce MarketSupermarketBakeryDeliFloristGrocery Delivery ServiceE-commerce ServiceButcher ShopVons
Looking for a grocery store near you? Visit your local Pavilions located at 515 W Washington St, San Diego, CA. Our friendly staff is here to serve you and your grocery needs, or have your groceries delivered through our Grocery Delivery and DriveUp & Go™ program. If you need immunizations or prescriptions refilled, Pavilions pharmacy staff has you covered! Need a bakery near you? Our bakery features birthday cakes, custom cakes, cupcakes and more. Pavilions deli offers a variety of party trays and platters or our Order Ahead service allows you to place your bakery or deli order online so it's ready when you get here! At the butcher block you’ll find an assortment of meat and seafood, even sushi trays! The produce department is full of guaranteed fresh fruits and vegetables, perfect for every season! Shop the floral department for beautifully curated bouquets and arrangements. Find Pavilions near you today! Pavilions is dedicated to being your one-stop-shop and provides rug doctor rentals or find an in-store bank, Coinstar, and Western Union service! Further enhance your shopping experience by grabbing a hot cup of coffee at your in-store Starbucks. Download our Pavilions app for Pavilions for U™ to find personalized offers and discounts or check out our Weekly Ad for store savings and earn Gas Points with purchases. For more information, visit or call (619) 220-0195. Stop by and see why our service, convenience, and fresh offerings will make Pavilions your favorite local supermarket!

Details

  • DeliveryAvailable
  • DebitAvailable
  • Accepts checksAvailable
  • Curbside pickupAvailable

Location

Pavilions
515 W Washington St, San Diego, CA
92103, United States

Hours

Reviews

4.2
2,107 reviews
5 stars
1,187
4 stars
519
3 stars
223
2 stars
64
1 star
114

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with reports of rude staff and unhelpful interactions.

Pricing

Customers consistently noted that prices have increased significantly since the transition from Vons to Pavilions, leading to dissatisfaction.

Store Cleanliness

The store is generally reported as clean and well-organized, contributing positively to the shopping experience.

Product Quality

There are mixed reviews regarding product quality, with some customers reporting expired items and poor quality in certain sections, particularly meat.

Staff Friendliness

While some customers praised individual staff members for their helpfulness, many others reported unfriendly interactions, particularly at checkout.
  • HM
    Heidi Martinez
    6 days ago
    5.0
    Tony the great in the Deli makes the best sandwiches!! he is very friendly and helpful and day brighter
  • DD
    Dominique
    Feb 19, 2026
    5.0
    Just want to shout out Terry - he really goes above and beyond in his customer service and helping out customers. So friendly and helpful to ensure we're taken care of. He doesn't stop at "no we don't have it, sorry" but looks for solutions on alternative ways to help. Appreciate his extra effort and care for customers!
  • LL
    LuLu
    Feb 17, 2026
    5.0
    Well engineered, this was renamed from Vons. Full serve pharmacy, extensive shopping $$. You can certainly spend them here. The parking is under the store and comes with your visit. As the neighborhood gentrifies, this store will contribute a lot to community. Just the outdoor plantings and railings are worth a visit.
  • KP
    Kyle Pandiscio
    Feb 15, 2026
    5.0
    Favorite grocery store in the neighborhood. Reasonably priced, clean, and the Pavilion's team is always so wonderful; shoutout to Tony the Greek and Alex for fantastic delivery service!
  • MR
    Mariah Ryon
    Jan 31, 2026
    1.0
    Worst customer service ever. The guy with a black mask and black cap turned us away with the worst attitude possible when we asked a simple question on a money order refund. Go to Vons, better yet, just go to lazy acres across the way. If you can’t politely tell someone “no” don’t work in customer service. I’ve worked the customer service industry for 9+ years and there’s always a better way to go about being frustrated instead of taking it out on people who are just looking for help. No wonder this place has the worst reviews.

Frequently Asked Questions About Pavilions

Does Pavilions accept SNAP EBT?

Yes, Pavilions accepts SNAP EBT for eligible grocery purchases. You can use your EBT card for both grocery delivery and Drive Up & Go™ pickup orders, making it easy and convenient to shop for fresh produce, pantry staples, and everyday essentials. Pavilions is committed to providing accessible, affordable grocery options for SNAP recipients. Simply select SNAP EBT as your payment method at checkout when shopping online or in the app.

Does Pavilions near me accept Apple Pay?

Yes, Pavilions accepts Apple Pay and many other convenient payment methods!

Brand Certified Facts from Pavilions

Pavilions partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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