Pavilions

4.2
2082 reviews
pavilions store front photo

About

Grocery StoreOrganic Food StoreProduce MarketSupermarketBakeryDeliFloristGrocery Delivery ServiceE-commerce ServiceButcher Shop
Looking for a grocery store near you? Visit your local Pavilions located at 515 W Washington St, San Diego, CA. Our friendly staff is here to serve you and your grocery needs, or have your groceries delivered through our Grocery Delivery and DriveUp & Go™ program. If you need immunizations or prescriptions refilled, Pavilions pharmacy staff has you covered! Need a bakery near you? Our bakery features birthday cakes, custom cakes, cupcakes and more. Pavilions deli offers a variety of party trays and platters or our Order Ahead service allows you to place your bakery or deli order online so it's ready when you get here! At the butcher block you’ll find an assortment of meat and seafood, even sushi trays! The produce department is full of guaranteed fresh fruits and vegetables, perfect for every season! Shop the floral department for beautifully curated bouquets and arrangements. Find Pavilions near you today! Pavilions is dedicated to being your one-stop-shop and provides rug doctor rentals or find an in-store bank, Coinstar, and Western Union service! Further enhance your shopping experience by grabbing a hot cup of coffee at your in-store Starbucks. Download our Pavilions app for Pavilions for U™ to find personalized offers and discounts or check out our Weekly Ad for store savings and earn Gas Points with purchases. For more information, visit or call (619) 220-0195. Stop by and see why our service, convenience, and fresh offerings will make Pavilions your favorite local supermarket!

Details

  • DeliveryAvailable
  • DebitAvailable
  • Accepts checksAvailable
  • Curbside pickupAvailable

Location

Pavilions
515 W Washington St, San Diego, CA
92103, United States

Hours

Reviews

4.2
2,082 reviews
5 stars
1,173
4 stars
518
3 stars
221
2 stars
62
1 star
108

What are people saying?

AI-generated from recent customer reviews

Quality of Products

Customers noted a decline in the quality of deli items and produce, with some reporting expired products and poor quality meat.

Pricing Concerns

Many reviews highlighted that prices have increased significantly since the rebranding from Vons to Pavilions, leading to perceptions of being overpriced.

Customer Service

Feedback on customer service was mixed, with some praising helpful staff while others reported rude interactions, particularly at checkout and deli counters.

Store Cleanliness

The store is generally regarded as clean and well-organized, contributing positively to the shopping experience.

Checkout Experience

Customers frequently complained about long wait times at checkout due to insufficient staffing, especially during busy hours.
  • DB
    Dakotah Behrendt
    Nov 13, 2025
    1.0
    My boyfriend shopped at the Hillcrest Pavilions tonight and felt racially profiled. From the security to the cashiers, all staff were extremely rude and made him feel unwelcome. Very disappointing.
  • DW
    Dan Webb
    Nov 11, 2025
    3.0
    This local Hillcrest market I have been going to along time, but I will say it’s not all that great, I have seen expired meat for sale, Insrted noticing when I bought expired hot dogs and did not pay attention to the dates , when I got home I went bact to the store and showed the manager and he laughed and said to get another, I did and mentioned a lot of the packs are expired but he seemed uninterested, I have bought grapes and strawberries and get home and see they are white with mold. Constant price switching, two weeks ago I bought organic strawberries for $6.98 each, this week they are $9.99 each? The Pharmacy is terrible at times, I have been in line with 7 people and yet there are 5 employees in the pharmacy not even caring to help with the line, I asked the clerk once ai had my turn why this happens often, she said she tells them but they do what they want. Maybe I should drive down to Ralph’s 🤔
  • DK
    Devan King
    Nov 7, 2025
    1.0
    White Woman wearing mask, working self checkout at 540p on 11/07/25, needs to be trained better or not work in retail if she can't even respond to customers professionally. Never felt more uncomfortable at a store in my life as a POC. Really weird, unprofessional and prissy grocery store employees
  • CL
    Ceni Lombardo
    Oct 28, 2025
    5.0
    Fruit platters and sandwich trays available. Good quality food.
  • TB
    Ty B
    Oct 13, 2025
    1.0
    The place had gone down the hill, right down Mission Hills lol when this store had converted into Pavillions. Absolutely horrible salads and everything in deli department. Only reasons I shopped here was because of their salads and prepared meals , now there is no reason to overpay for anything when Ralph’s is cheaper .

Frequently Asked Questions About Pavilions

Does Pavilions accept SNAP EBT?

Yes, Pavilions accepts SNAP EBT for eligible grocery purchases. You can use your EBT card for both grocery delivery and Drive Up & Go™ pickup orders, making it easy and convenient to shop for fresh produce, pantry staples, and everyday essentials. Pavilions is committed to providing accessible, affordable grocery options for SNAP recipients. Simply select SNAP EBT as your payment method at checkout when shopping online or in the app.

Does Pavilions near me accept Apple Pay?

Yes, Pavilions accepts Apple Pay and many other convenient payment methods!