CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread San Diego is here with warmth and welcome. Panera Bread. Food as it should be.
Customers generally enjoyed the food, particularly the soups and sandwiches, but some reported inconsistencies in freshness and portion sizes.
Service Issues
There were numerous complaints about rude or unprofessional staff, slow service, and issues with order accuracy.
Cleanliness
Many reviews highlighted cleanliness issues in the dining area, with reports of dirty tables and floors.
Customer Experience
While some customers praised friendly and attentive staff, others reported negative experiences, particularly regarding treatment based on appearance.
HM
Hector Moreno
Feb 13, 2026
5.0
Restroom: 2102
CA
Chloe Albanese
Feb 1, 2026
3.0
Not the best. When you come in the whole place smells old. It could use a remodel. For being next to a nice hotel you think it would be better. This isn't the owners fault, but the place is also riddled with homeless, basically outnumbering the actual customers who paid to be in there. Again, not the owners fault, it's just the unfortunate state of downtown. Definitely going to avoid this place, it's not pleasant at all.
MH
Mia Harris
Jan 28, 2026
4.0
Great food and location!
MD
Michelle D
Jan 23, 2026
2.0
Just not the same anymore. I used to like Panera more because they greeted you and looked happy to be there. Not anymore, no greeting , no acknowledgment at all. Have to use the kiosk to order whether you want to or not. Kiosk doesn't like my Panera card, so gotta remember what email, blah blah. Right now if u spend $2 you are supposed to get a free bagel. My $24 lunch did not seem to include a free bagel-- seems like I paid for it or a really expensive cream cheese. My go to order is Green Godess Cobb, diet pepsi, and a cookie. I did not get an itemized receipt, just one with a total. Not enough dressing and that was after asking for a 3rd teeny tiny container as they gave me 2 with the salad. Cookie $3, soda $3, salad $10-12. Just not seeing it.
A
武田クリス
Jan 10, 2026
5.0
Panera is great! My go to is the pick 2 order. Gives you all the options for soups and half sandwiches. In the pic I got the Mac n cheese, broccoli cheddar soup and asiago twists. Parking lots are nearby but not directly at the Panera location.