Brand Certified
Panera Bread
3.9(946 reviews)
Certified by Panera Bread • Mar 01, 2026
Business Details
5620 Balboa Avenue, San Diego, CA
92117, United States
Certified by Panera Bread • Mar 01, 2026
(858) 810-0370
Certified by Panera Bread • Mar 01, 2026
https://www.panerabread.com/en-us/cafe/locations/ca/san-diego/5620-balboa-avenue
Certified by Panera Bread • Mar 01, 2026
About
Certified by Panera Bread • Mar 01, 2026
CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread San Diego is here with warmth and welcome. Panera Bread. Food as it should be.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Accepts reservationsNot available
Location
Certified by Panera Bread • Mar 01, 2026
Hours
Certified by Panera Bread • Mar 01, 2026
Reviews
3.9
946 reviews
5 stars
465
4 stars
219
3 stars
103
2 stars
52
1 star
107
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with specific mentions of rude and unprofessional behavior from management, particularly a manager named May.
Cleanliness
Many customers reported unsanitary conditions, including dirty tables, dishes piled up, and even hair found in food.
Food Quality
While some customers enjoyed the food, others complained about inconsistent quality, small portions, and items being out of stock.
Atmosphere
The ambiance received mixed reviews, with some praising the pleasant environment while others noted issues with noise and cleanliness.
Staff Attitude
There were positive mentions of friendly staff, but also significant complaints about staff being inattentive or dismissive.
- MCMell CtnFeb 8, 20261.0I arrived at Panera at 5.30 on Sunday evening. As I opened the door, a woman inside pulled it back inside. I was pulling it out, she was pulling it in. Finally, I opened the door. She told me they were closed. When I asked why, she said they had made enough money for the day and were closing for the holiday. A few more people came after me and tried to open the door. We were all left outside. Cause Google still shows they're open until 9, so I drove here, but now I have to go to Mission Valley. This is ridiculous 😅
- EVEric VaccaFeb 6, 20261.0I thought long and hard about leaving this review, and I came to the conclusion that I had a moral responsibility in order to prevent other people from patroning such a dishonest place. I went there everyday for almost a year largely out of convenience of location. They were always out of everything. Tables were frequently dirty. The one thing that kept me going back was what I thought was the atmosphere That wasn't till one day they did not have their usual radio playing and I heard employees openly swearing making disgusting inappropriate jokes and worst of all outright making fun of they're less fortunate and more economically challenged customers. That is absolutely unacceptable. Unless, enjoy long lines only once you get up to the counter to find out that what you want is out of stock, or to hear disgusting personal conversations or have staff overly make fun of their customers go somewhere else. There are plenty of other paneras that are managed far better.
- SBSandra BondsNov 25, 20255.0Service with a smile. Don't get this very often. Food is aways good.
- VWVictoria W.Nov 24, 20251.0I noticed the employees are using their gloves to touch the cash register and then also make food which is very unsanitary. My food came out all wet. No idea why that would happen. I would suggest this location review food handling practices.
- SDSan DiegoNov 23, 20251.0Watch out for these two guys (Panera worker on the left) comes around nodding their heads up and down at you. It is a form of provocation.
Frequently Asked Questions About Panera Bread
Does Panera Bread accept reservations?
No, Panera Bread does not accept reservations.
What are the operating hours for Panera Bread on weekdays?
Panera Bread is open from 6:00 AM to 9:00 PM Monday through Thursday, and from 6:00 AM to 10:00 PM on Fridays.
Does Panera Bread offer delivery services?
Yes, Panera Bread offers delivery services with hours from 6:00 AM to 9:00 PM on weekdays, extending to 10:00 PM on Fridays and Saturdays.
Can I order food from Panera Bread online?
Yes, you can order online for delivery or rapid pick-up via their website or the Panera Bread app.
What types of meals does Panera Bread serve?
Panera Bread serves breakfast, lunch, brunch, and dinner.
Does Panera Bread have seating and a casual dress code?
Yes, Panera Bread has seating available and maintains a casual dress code.
What are some specialty foods offered by Panera Bread?
Specialties include You Pick Two, Power Menu, Hand-Tossed Salads, Freshly-Baked Artisan Breads, Flatbread Sandwiches, Soup in a Breadbowl, and Vegetarian Broth Bowls.
What nearby dining options are available around Panera Bread at 5620 Balboa Avenue?
Nearby dining options include Blaze Pizza, Dickey's Barbecue Pit, Native Foods for vegan meals, Five Guys burger restaurant, Jersey Mike's Subs, Yogurtland San Diego for frozen yogurt, Chipotle Mexican Grill, and Pieology Pizzeria.
Are there convenient nearby business services and shopping around Panera Bread?
Yes, there are nearby services such as UPS Access Point location for shipping, Wells Fargo Bank, Sprint Store by IMobile for electronics, RadioShack, The Vitamin Shoppe for supplements, and Vons retail store.
What nearby wellness and beauty services can customers visit around Panera Bread?
Nearby you can find iTAN Sun Spray Spa for tanning and skin care, Balboa Beauty salon, and multiple shops for vitamins and holistic supplements like GNC Live Well and The Vitamin Shoppe.
Brand Certified Facts from Panera Bread
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Certified March 01, 2026Yext Knowledge Graph
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