Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantIce Cream ShopCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- TakeoutAvailable
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
Location
Hours
Reviews
3.5
1,037 reviews
5 stars
375
4 stars
208
3 stars
197
2 stars
77
1 star
180
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with staff being rude, dismissive, and unhelpful.
Order Accuracy
Many customers reported issues with incorrect orders, missing items, and overall dissatisfaction with how orders were handled.
Speed of Service
Customers frequently complained about long wait times, both for food preparation and service, often citing it as unacceptably slow for a fast food establishment.
Cleanliness and Environment
While some noted cleanliness, others reported unpleasant odors and a generally unwelcoming atmosphere.
Management Issues
Several reviews pointed to a lack of effective management, with claims of understaffing and poor employee morale affecting service quality.
- RDRyan DietrichNov 16, 20251.0avoid this location at all costs! Even if you order ahead of time in the app, you will be waiting at at least 20 to 30 minutes for your order when you arrive. This is not a one time thing, it’s been happening since the end of October 2025.
- RHRahim HarezNov 3, 20251.0One of the worst and rudest McDonald staff ever if not the worse in sd , always angry and rude , the food always comes cold and missing items , never had a right order at night always , they don’t fill up the whole drinks , specially when it’s night and one of em stand outside to handle the order , never saw him smiling or saying you welcom , asked him for more ranch and said to me you already have one , I said pls give me one more and he didn’t answer and left , horrible place
- RSRachel SonOct 30, 20255.0Jay, you are a goat. Thank you for being patient and having an amazing attitude even amidst the crazy Halloween takeout frenzy. You’re awesome.
- OOOliviaOct 27, 20251.0Older Dude with the ponytail working morning shift is one of the meanest people I have ever met.
- SDS DOct 26, 20251.0Short older Mexican guy there is always rude and yelling at everyone, forgets about orders and acts like it’s the customers fault. Idk how he still has a job.
Frequently Asked Questions About McDonald's
What are the operating hours of McDonald's on Mondays?
McDonald's is open 24 hours on Mondays, from 12:00 AM to 11:59 PM.
Does this McDonald's offer drive-through service, and what are its hours?
Yes, this McDonald's offers a drive-through service that is available 24/7 every day of the week.
Can I order McDonald's for delivery at any time?
Yes, delivery is available 24 hours a day, 7 days a week through their online ordering platform.
Where is this McDonald's located?
This McDonald's is located at 5824 Montezuma Road, San Diego, CA 92115, USA.
What payment options are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Does McDonald's here provide free WiFi for customers?
Yes, this McDonald's offers free WiFi to its customers.
What mobile apps are available for ordering at McDonald's?
Customers can use the McDonald's App available on Apple App Store and Google Play Store to place orders and get deals.
Which nearby coffee shop can I visit before or after dining at McDonald's?
Dunkin' is a nearby coffee shop where you can enjoy coffee or donuts before or after your visit to McDonald's.
Are there other fast food restaurants near this McDonald's?
Yes, Jimmy John's and Buddies Burgers are nearby fast food restaurants you might want to try.
What nearby services or attractions are close to McDonald's?
Nearby places include the Alpha Chi Omega Sorority, SDSU Pride Center, and The Broken Yolk Cafe, offering social, community, and dining options to explore alongside your visit.