Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported issues with food quality, particularly with undercooked or cold fries and inconsistent taste.
Service Speed
Customers frequently mentioned slow service, especially during busy hours, with some experiencing long wait times in the drive-thru.
Cleanliness
The location received positive feedback for cleanliness, with several customers noting it as one of the cleanest McDonald's they have visited.
Customer Service
While some reviews praised friendly and helpful staff, others reported poor service and miscommunication, leading to frustration.
Hours of Operation
Multiple customers expressed dissatisfaction with inaccurate business hours, noting that the location was not open as advertised.
BB
Benjamin B
Dec 5, 2025
4.0
Clean and quiet. The food was as expected, no missing items.
GG
Granvell
Nov 22, 2025
1.0
“I ordered two burgers and some fries, but the burger tasted undercooked and the fries had a weird flavor. I don’t recommend it.” 🤢👎
TL
Tina Lovoy
Nov 18, 2025
1.0
The fries here are ALWAYS absolutely awful! Always soggy and cold. Even at 12:30 PM during lunch hour they are like they have been sitting around since the day before. Here’s an idea….if you aren’t getting enough business, make smaller batches! McDonald’s off of ElCamino Real is worth the extra two minute drive!
What are the regular opening hours for McDonald's at 9440 Scranton Rd, San Diego?
McDonald's is open daily from 5:00 AM to 11:00 PM.
Does McDonald's offer drive-thru service and what are its hours?
Yes, McDonald's has a drive-thru open every day from 5:00 AM to 11:00 PM.
What delivery options does McDonald's provide?
McDonald's offers delivery including same day and no contact delivery, as well as curbside pickup.
How can I place an order online or via an app at this McDonald's?
You can order online at https://mcdonalds.order.online/business/-5579 or use the McDonald's App available on the Apple App Store and Google Play Store.
What payment options are accepted at McDonald's?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Where is this McDonald's located?
This McDonald's is located at 9440 Scranton Rd, San Diego, CA 92121, USA.
Are there nearby restaurants where I can try different cuisines around McDonald's?
Yes, nearby you can find Grater Grilled Cheese (sandwich shop), BHC Chicken (Korean restaurant), Fiesta Mexican Grille (Mexican restaurant), The Greek Cafe (Greek restaurant), and Pho Station (Vietnamese restaurant).
What nearby services are available around McDonald's for errands or appointments?
Close by are PostalAnnex+ for shipping and notary services, Brite Smile Dental and Kathrina Agatep, DDS for dental care, as well as Chase Bank and Bank of America for banking needs.
Are there any fitness or wellness options near McDonald's?
Yes, nearby options include GOLFTEC Sorrento Valley and GOLFTEC Golden Triangle for golf instruction, and Health Point Wellness Clinic for chiropractic services.
Does McDonald's offer any rewards or loyalty programs?
Yes, through MyMcDonald's Rewards, you can earn points for free food. More details are at https://www.mcdonalds.com/us/en-us/mymcdonalds.html.