Brand Certified
El Pollo Loco
4.1(759 reviews)
Certified by El Pollo Loco • Feb 22, 2026
Business Details
2017 Camino Del Este, San Diego, CA
92108, United States
Certified by El Pollo Loco • Feb 22, 2026
(619) 688-1189
Certified by El Pollo Loco • Feb 22, 2026
https://restaurants.elpolloloco.com/ca/san-diego/2017-camino-del-este
Certified by El Pollo Loco • Feb 22, 2026
About
Certified by El Pollo Loco • Feb 22, 2026
Mexican RestaurantCatererChicken RestaurantFast Food Restaurant
While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in San Diego,CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Details
- DeliveryAvailable
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
Location
Certified by El Pollo Loco • Feb 22, 2026
Hours
Certified by El Pollo Loco • Feb 22, 2026
Reviews
4.1
759 reviews
5 stars
425
4 stars
169
3 stars
70
2 stars
26
1 star
69
What are people saying?
AI-generated from recent customer reviews
Food Quality
While many customers praised the delicious and flavorful food, several reported issues with portion sizes, food freshness, and incorrect orders.
Customer Service
Customer service experiences varied widely; some praised the friendly staff, while others reported rude behavior and poor service.
Cleanliness
Multiple reviews highlighted concerns about cleanliness, particularly in restrooms and dining areas, with some customers describing unsanitary conditions.
Pricing Issues
Several customers expressed dissatisfaction with pricing, noting that food portions did not match the prices charged, and some felt the value had decreased.
Operational Hours
Customers frequently mentioned confusion regarding the restaurant's hours, with reports of early closures and unavailability of services.
- JPjuan palaciosFeb 16, 20264.0I docked stars on the service cause they forgot items on my order but I had to go so I couldn't go back.
- JSjuan carlos correa sanchezFeb 13, 20265.0Exelente comida ,exelente atencion y un ambiente familiar muy agradable
- XPXavier PaternosterFeb 10, 20265.0Bonne quesadilla et service rapide
- LVLaura ValenciaJan 26, 20265.0Excelente atención. Riquísima comida, abundante a buen precio.
- SNStephanie NolanJan 25, 20263.0The price has gone up and the food size has gone down
Frequently Asked Questions About El Pollo Loco
What are the operating hours of El Pollo Loco in San Diego?
El Pollo Loco is open Monday to Friday from 10:00 AM to 9:00 PM, Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 9:00 PM.
Does El Pollo Loco offer delivery services?
Yes, El Pollo Loco provides delivery services for your convenience.
Can I order El Pollo Loco food online through an app?
Yes, you can order via the El Pollo Loco app available on the Apple App Store or through their online menu at https://order.elpolloloco.com/menu/.
What is the address and contact number for El Pollo Loco in San Diego?
El Pollo Loco is located at 2017 Camino Del Este, San Diego, CA 92108. The main phone number is +1 619-688-1189.
What types of payment does El Pollo Loco accept?
El Pollo Loco accepts American Express, Discover, and Visa cards for payment.
Does El Pollo Loco have free Wi-Fi and drive-thru services?
Yes, El Pollo Loco offers free Wi-Fi and has a drive-thru for convenient service.
What is unique about the food preparation at El Pollo Loco?
El Pollo Loco uses whole chickens marinated in a special blend of herbs, spices, fruit juices, and garlic, fire-grilled on open-flame grills, ensuring authentic Mexican taste and fresh handmade salsas and guacamole.
What nearby restaurants can I visit along with El Pollo Loco?
Nearby restaurants include Pick Up Stix, an Asian fast food option, and Taco Bell, another Mexican fast food restaurant, offering a variety of dining choices in the area.
Are there any nearby beauty and wellness services near El Pollo Loco?
Yes, Apple Nails & Spa and Timeless Age Defying Laser Clinic are nearby places where you can enjoy nail and beauty treatments close to El Pollo Loco.
Where can I find nearby retail and mobile phone services around El Pollo Loco?
You can visit AT&T for mobile phone accessories and services, located close to El Pollo Loco at 2017 Camino Del Este.
Brand Certified Facts from El Pollo Loco
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Certified February 22, 2026Yext Knowledge Graph
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