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El Pollo Loco

4.1
(759 reviews)

Business Details

2017 Camino Del Este, San Diego, CA
92108, United States
(619) 688-1189

About

Mexican RestaurantCatererChicken RestaurantFast Food Restaurant
While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in San Diego,CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.

Details

  • DeliveryAvailable
  • Drive-throughAvailable
  • [Free/Paid] wi-fiNot available

Location

El Pollo Loco
2017 Camino Del Este, San Diego, CA
92108, United States

Hours

Reviews

4.1
759 reviews
5 stars
425
4 stars
169
3 stars
70
2 stars
26
1 star
69

What are people saying?

AI-generated from recent customer reviews

Food Quality

While many customers praised the delicious and flavorful food, several reported issues with portion sizes, food freshness, and incorrect orders.

Customer Service

Customer service experiences varied widely; some praised the friendly staff, while others reported rude behavior and poor service.

Cleanliness

Multiple reviews highlighted concerns about cleanliness, particularly in restrooms and dining areas, with some customers describing unsanitary conditions.

Pricing Issues

Several customers expressed dissatisfaction with pricing, noting that food portions did not match the prices charged, and some felt the value had decreased.

Operational Hours

Customers frequently mentioned confusion regarding the restaurant's hours, with reports of early closures and unavailability of services.
  • JP
    juan palacios
    Feb 16, 2026
    4.0
    I docked stars on the service cause they forgot items on my order but I had to go so I couldn't go back.
  • JS
    juan carlos correa sanchez
    Feb 13, 2026
    5.0
    Exelente comida ,exelente atencion y un ambiente familiar muy agradable
  • XP
    Xavier Paternoster
    Feb 10, 2026
    5.0
    Bonne quesadilla et service rapide
  • LV
    Laura Valencia
    Jan 26, 2026
    5.0
    Excelente atención. Riquísima comida, abundante a buen precio.
  • SN
    Stephanie Nolan
    Jan 25, 2026
    3.0
    The price has gone up and the food size has gone down

Frequently Asked Questions About El Pollo Loco

What are the operating hours of El Pollo Loco in San Diego?

El Pollo Loco is open Monday to Friday from 10:00 AM to 9:00 PM, Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 9:00 PM.

Does El Pollo Loco offer delivery services?

Yes, El Pollo Loco provides delivery services for your convenience.

Brand Certified Facts from El Pollo Loco

El Pollo Loco partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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