El Pollo Loco

4.2
843 reviews

About

Mexican RestaurantCatererChicken RestaurantFast Food Restaurant
While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in San Diego,CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.

Details

  • DeliveryAvailable
  • Accepts checksAvailable
  • Drive-throughAvailable
  • [Free/Paid] wi-fiNot available

Location

El Pollo Loco
3444 Midway Dr, San Diego, CA
92110, United States

Hours

Reviews

4.2
843 reviews
5 stars
459
4 stars
213
3 stars
85
2 stars
27
1 star
59

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and attentive staff, highlighting specific employees for their excellent service.

Food Quality

While some reviews noted great food and flavor, others reported issues with food quality, including dry chicken and incorrect orders.

Cleanliness

The restaurant was generally reported as clean, but there were multiple complaints about the condition of the restrooms.

Order Accuracy

Several customers experienced issues with incorrect orders, leading to frustration and disappointment.

Value for Money

Customers appreciated the reasonable prices for the food, although some felt the portion sizes were lacking.
  • RJ
    Rodolfo Jimenez
    Dec 18, 2025
    5.0
    Esta muy buena la comida y el servicio ni se diga muy atentos a lo que uno ocupa
  • TM
    Tevita Moce
    Nov 20, 2025
    5.0
    Very clean restaurant .. (most importantly their restroom was clean when I visited).
  • JA
    Julio Andrio
    Nov 8, 2025
    5.0
    This is my third time here and they always treat me well, especially Itzel, who helped me with my order and made sure it was correct. The place was very clean and she was always kind to me. I highly recommend this place.
  • LM
    Louis Madrid
    Nov 8, 2025
    5.0
    my first time coming to this restaurant and as soon as i walk in welcomes ! employee itzel was awesome she helped me through the kiosk and made sure my order was right . very clean place
  • JW
    Jay Wickman
    Oct 13, 2025
    5.0
    Always good food at most reasonable prices.

Frequently Asked Questions About El Pollo Loco

What are the operating hours of El Pollo Loco in San Diego?

El Pollo Loco is open every day of the week from 10:00 AM to 10:00 PM.

Where is El Pollo Loco located in San Diego?

El Pollo Loco is located at 3444 Midway Dr, San Diego, CA 92110, USA.