Business Details
About
Mexican RestaurantCatererChicken RestaurantFast Food Restaurant
While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in San Diego,CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Details
- DeliveryAvailable
- Accepts checksAvailable
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
Location
Hours
Reviews
4.2
841 reviews
5 stars
457
4 stars
213
3 stars
85
2 stars
27
1 star
59
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers reported inconsistent food quality, with some experiencing great flavors while others received dry or poorly prepared items.
Customer Service
Many reviews praised the friendly and attentive staff, although some noted issues with order accuracy and responsiveness.
Cleanliness
Several customers mentioned cleanliness issues, particularly with the bathrooms and dining area.
Value for Money
The pricing was generally seen as reasonable, with many customers appreciating the value for the quality of food.
Order Accuracy
There were multiple complaints about incorrect orders and missing items, indicating a need for improvement in order handling.
- TMTevita Moce4 days ago5.0Very clean restaurant .. (most importantly their restroom was clean when I visited).
- JAJulio AndrioNov 8, 20255.0This is my third time here and they always treat me well, especially Itzel, who helped me with my order and made sure it was correct. The place was very clean and she was always kind to me. I highly recommend this place.
- LMLouis MadridNov 8, 20255.0my first time coming to this restaurant and as soon as i walk in welcomes ! employee itzel was awesome she helped me through the kiosk and made sure my order was right . very clean place
- JWJay WickmanOct 13, 20255.0Always good food at most reasonable prices.
- MMMark McWilliamsOct 7, 20252.0Check your order before leaving. This is the 2nd time I ordered a double chicken grande bowl, and I didn't have any extra chicken.
Frequently Asked Questions About El Pollo Loco
What are the operating hours of El Pollo Loco in San Diego?
El Pollo Loco is open every day of the week from 10:00 AM to 10:00 PM.
Where is El Pollo Loco located in San Diego?
El Pollo Loco is located at 3444 Midway Dr, San Diego, CA 92110, USA.
Does El Pollo Loco offer delivery services?
Yes, El Pollo Loco offers delivery services for your convenience.
Can I order El Pollo Loco's food online?
Yes, you can order online using their official order URL or through the El Pollo Loco app available on the Apple App Store.
What types of payment does El Pollo Loco accept?
El Pollo Loco accepts American Express, Check, Discover, and Visa cards.
Does El Pollo Loco provide catering services?
Yes, El Pollo Loco offers catering services for events and gatherings.
Is there Wi-Fi available at El Pollo Loco?
Yes, El Pollo Loco provides free Wi-Fi for customers.
Does El Pollo Loco have a drive-through service?
Yes, the San Diego location has a drive-through available.
What nearby places can help me find El Pollo Loco?
Nearby places such as Valvoline Instant Oil Change and PostalAnnex+ are close to El Pollo Loco and can be helpful landmarks when locating it at 3444 Midway Dr.
Are there any nearby places to visit before or after dining at El Pollo Loco?
Yes, after your meal you might consider visiting nearby places like On Track Wellness gym for fitness, or Ortega’s Mexican Buffet and Pizzeria if you want more dining options.
How can nearby transit or service centers assist me when visiting El Pollo Loco?
Nearby places such as Cricket Wireless store and Western Union can serve customers who need mobile phone accessories or money transfer services while visiting El Pollo Loco.