While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in San Diego,CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Mixed reviews on food quality; some customers enjoyed the chicken and other dishes, while many reported issues with dry or cold food.
Customer Service
Customer service experiences varied; some praised the friendly staff, while others reported rudeness and lack of professionalism.
Cleanliness
The restaurant is generally noted for being clean, although some customers reported unsanitary conditions in specific instances.
Pricing
Customers expressed concerns about high prices relative to food quality, with some feeling the meals were overpriced.
Order Accuracy
Several customers experienced issues with order accuracy, including incorrect items and missing components.
JR
J Rez
Jan 22, 2026
4.0
Next to the shipyard, but b consistently tasty @$ 🐔
SM
Stoney Manning
Jan 11, 2026
5.0
Chicken is delicious and always hot off the grill. It's never been sitting around under heat lamps waiting for a customer. The salsa is good, the beans are great.
What are the opening hours of El Pollo Loco in San Diego?
El Pollo Loco in San Diego is open daily from 10:00 AM to midnight.
Where is El Pollo Loco located in San Diego?
It is located at 2795 Main St, San Diego, CA 92113.
What type of cuisine does El Pollo Loco serve?
El Pollo Loco serves fresh, authentic Mexican food with fire-grilled chicken as a specialty.
Does El Pollo Loco offer catering services?
Yes, El Pollo Loco offers catering services at their San Diego location.
What payment options are accepted at El Pollo Loco?
They accept American Express, Check, Discover, and Visa.
Does El Pollo Loco have a drive-through option?
Yes, this location provides a drive-through service for your convenience.
How can I order food from El Pollo Loco's San Diego location?
You can order online via their menu page or through the El Pollo Loco app available in the Apple App Store.
Is there a nearby train station to El Pollo Loco for easy transit access?
Yes, Harborside station is nearby, providing convenient train access if you're visiting El Pollo Loco.
Are there other dining options near El Pollo Loco?
Yes, nearby options include Del Taco, McDonald's, Burger King, Sorianos Pizzeria, Pho & Sushi - Asian Fusion, and Harborside Thai.
What nearby services can customers access around El Pollo Loco?
Customers can find pet care at VCA Main Street Animal Hospital, vehicle storage at Veloce Motors The Vault Downtown, and tobacco products at Main Street Smoke & Vape nearby.
Brand Certified Facts from El Pollo Loco
El Pollo Loco partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
Address
Categories
Geo coordinates
Legal business name
Hours of operation
Phone number
Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: