Business Details
About
Mexican RestaurantCatererChicken RestaurantFast Food Restaurant
While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in San Diego,CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Details
- Accepts checksAvailable
- Drive-throughAvailable
Location
Hours
Reviews
3.9
820 reviews
5 stars
404
4 stars
179
3 stars
103
2 stars
46
1 star
88
What are people saying?
AI-generated from recent customer reviews
Food Quality
Mixed reviews on food quality, with some customers praising the taste while others reported dry or cold chicken and inconsistent preparation.
Customer Service
Customer service experiences vary; some found staff friendly and helpful, while others reported rudeness and lack of professionalism.
Cleanliness
The restaurant is generally noted for being clean, although some customers reported issues with unsanitary conditions.
Pricing
Many customers feel the food is overpriced for the quality received, with some expressing dissatisfaction over portion sizes.
Order Accuracy
There are frequent complaints about incorrect orders and missing items, indicating a need for improvement in order fulfillment.
- VHVirgil HarrisJul 21, 20252.0Even in a increased economy their meal quality was about 5 dollars over. Facts!!
- JHJuan HensleyJul 19, 20255.0Very good custumer service!!!!! Good food i like this place, it's very clean The $ are ok!!!
- JTJose luis Lopez tinajeroJul 18, 20255.0Muy rico de verdad vale la pena parar a comer
- ACAndrew CorsoJul 15, 20255.0Clean, fast and delicious.
- MVMichelle VictorJul 11, 20251.0Ruined my dinner. I usually order the chicken tortilla soup. The tortillas are optional, and I choose not to use them sue to an allergy. This store didn't follow the usual recipe. The tortillas were already in it. Not the chips they normally sell with it, the actual tortillas. I'm NOT mistaken, I spit that stuff out really quickly and grabbed the Benadryl. Talk to your staff about sticking to the recipe!!!! This is not their personal kitchen.
Frequently Asked Questions About El Pollo Loco
What are the opening hours of El Pollo Loco in San Diego?
El Pollo Loco in San Diego is open daily from 10:00 AM to midnight.
Where is El Pollo Loco located in San Diego?
It is located at 2795 Main St, San Diego, CA 92113.
What type of cuisine does El Pollo Loco serve?
El Pollo Loco serves fresh, authentic Mexican food with fire-grilled chicken as a specialty.
Does El Pollo Loco offer catering services?
Yes, El Pollo Loco offers catering services at their San Diego location.
What payment options are accepted at El Pollo Loco?
They accept American Express, Check, Discover, and Visa.
Does El Pollo Loco have a drive-through option?
Yes, this location provides a drive-through service for your convenience.
How can I order food from El Pollo Loco's San Diego location?
You can order online via their menu page or through the El Pollo Loco app available in the Apple App Store.
Is there a nearby train station to El Pollo Loco for easy transit access?
Yes, Harborside station is nearby, providing convenient train access if you're visiting El Pollo Loco.
Are there other dining options near El Pollo Loco?
Yes, nearby options include Del Taco, McDonald's, Burger King, Sorianos Pizzeria, Pho & Sushi - Asian Fusion, and Harborside Thai.
What nearby services can customers access around El Pollo Loco?
Customers can find pet care at VCA Main Street Animal Hospital, vehicle storage at Veloce Motors The Vault Downtown, and tobacco products at Main Street Smoke & Vape nearby.