Business Details
About
Mexican RestaurantCatererChicken RestaurantFast Food Restaurant
While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in San Diego,CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Details
- Accepts checksAvailable
- Drive-throughAvailable
Location
Hours
Reviews
3.9
822 reviews
5 stars
405
4 stars
179
3 stars
104
2 stars
46
1 star
88
What are people saying?
AI-generated from recent customer reviews
Food Quality
Many customers reported issues with food quality, including dry chicken and inconsistent flavors, while some praised the taste of specific items like chicken tostadas and burritos.
Customer Service
Customer service experiences varied widely; some reviews highlighted friendly and helpful staff, while others noted rudeness and lack of professionalism.
Cleanliness
The restaurant was frequently described as clean, although some customers reported unsanitary conditions in specific areas.
Pricing
Several customers felt that the food was overpriced for the quality received, while others found the prices reasonable.
Order Accuracy
There were multiple complaints about incorrect orders and missing items, indicating a need for improvement in order accuracy.
- VHVirgil HarrisJul 21, 20252.0Even in a increased economy their meal quality was about 5 dollars over. Facts!!
- CCChetos!!!Jul 19, 20255.0Very good custumer service!!!!! Good food i like this place, it's very clean The $ are ok!!!
- JTJose luis Lopez tinajeroJul 18, 20255.0Muy rico de verdad vale la pena parar a comer
Frequently Asked Questions About El Pollo Loco
What are the opening hours of El Pollo Loco in San Diego?
El Pollo Loco in San Diego is open daily from 10:00 AM to midnight.
Where is El Pollo Loco located in San Diego?
It is located at 2795 Main St, San Diego, CA 92113.
What type of cuisine does El Pollo Loco serve?
El Pollo Loco serves fresh, authentic Mexican food with fire-grilled chicken as a specialty.
Does El Pollo Loco offer catering services?
Yes, El Pollo Loco offers catering services at their San Diego location.
What payment options are accepted at El Pollo Loco?
They accept American Express, Check, Discover, and Visa.
Does El Pollo Loco have a drive-through option?
Yes, this location provides a drive-through service for your convenience.
How can I order food from El Pollo Loco's San Diego location?
You can order online via their menu page or through the El Pollo Loco app available in the Apple App Store.
Is there a nearby train station to El Pollo Loco for easy transit access?
Yes, Harborside station is nearby, providing convenient train access if you're visiting El Pollo Loco.
Are there other dining options near El Pollo Loco?
Yes, nearby options include Del Taco, McDonald's, Burger King, Sorianos Pizzeria, Pho & Sushi - Asian Fusion, and Harborside Thai.
What nearby services can customers access around El Pollo Loco?
Customers can find pet care at VCA Main Street Animal Hospital, vehicle storage at Veloce Motors The Vault Downtown, and tobacco products at Main Street Smoke & Vape nearby.