Business Details
About
Mexican Restaurant
Details
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
Location
Hours
Reviews
4.8
401 reviews
5 stars
358
4 stars
18
3 stars
10
2 stars5
1 star
10
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently praised the friendly and attentive service from staff members, particularly mentioning employees like Brenda, Ericka, and Moni.
Food Consistency
While many enjoyed the food, several reviews noted inconsistencies in food quality, with complaints about dry or cold chicken and smaller portion sizes.
Ambience and Cleanliness
The restaurant was often described as clean and pleasant, contributing positively to the overall dining experience.
Order Accuracy
Multiple customers reported issues with order accuracy, including incomplete orders and incorrect items being served.
Parking and Layout
The parking lot design and driveway were criticized for being confusing and poorly laid out, impacting the overall experience.
- DDDianaOct 16, 20253.0The driveway maze is sort of confusing and parking lot is poorly designed. The food was mediocre sort of cold and tostada wasn’t lush more like on the smaller side and sort of stale. The woman working the counter, Brenda I think was her name wasn’t paying attention and didn’t charge for combo but for the tostada only. When asked to add the drink, giving attitude to the customer. Yeah, not the best El Pollo Loco location.
- SSSEBITASOct 6, 20255.0Muy bueno. No tanto como 3l pollo asado del "pollo asil" o "rey del pollo" de tijuana...pero para estar aqui en san diego: muy bueno
- JLJoše LopezSep 24, 20255.0Very good service would love to bring someone special here.
- SSSammy SahidiSep 22, 20254.0Pretty good churros are my favorite :)
- LSLuis Solis SolisSep 8, 20251.0El pure de papa y el gravy sin nada de sabor
Frequently Asked Questions About El Pollo Loco
What are the operating hours of El Pollo Loco in San Diego?
El Pollo Loco in San Diego is open daily from 10:00 AM to 10:00 PM.
Where is El Pollo Loco located?
El Pollo Loco is located at 419 Euclid Ave, San Diego, CA 92114, USA.
What types of payment does El Pollo Loco accept?
El Pollo Loco accepts American Express, Discover, and Visa credit cards.
Does this El Pollo Loco have a drive-thru service?
Yes, this El Pollo Loco location offers a drive-thru service for customer convenience.
Is free Wi-Fi available at this El Pollo Loco?
Yes, free Wi-Fi is available at this El Pollo Loco location.
How can I place an order at El Pollo Loco?
You can place your order online through their menu at https://order.elpolloloco.com/menu/ or through the El Pollo Loco mobile app.
What is the contact phone number for El Pollo Loco?
You can reach El Pollo Loco at +1 858-240-9668 for inquiries or orders.
What popular public transit option is near El Pollo Loco?
Euclid Avenue station, a train and bus station, is located nearby, making it easy for customers to access El Pollo Loco via public transport.
Are there any coffee shops near El Pollo Loco for grabbing a drink before or after your meal?
Yes, Starbucks is nearby, which is convenient for customers who wish to enjoy a coffee or snack in addition to their visit to El Pollo Loco.
What community centers or services are close to El Pollo Loco?
Nearby community-focused locations include the Tubman-Chavez Community Center and the Diamond Business Association, which some customers might visit before or after dining at El Pollo Loco.