Business Details
About
Mexican Restaurant
Details
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
Location
Hours
Reviews
4.8
401 reviews
5 stars
356
4 stars
20
3 stars
10
2 stars5
1 star
10
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently praised the friendly and attentive service from staff members like Brenda, Ericka, and Moni, although some reported poor experiences with specific employees.
Food Quality
While many reviews highlighted delicious food and good flavors, there were consistent complaints about the chicken being dry or burnt, and some items being served cold.
Cleanliness
The restaurant was often noted for its cleanliness and pleasant atmosphere, contributing positively to the overall dining experience.
Order Accuracy
Several customers expressed frustration with incorrect orders and long wait times, particularly in the drive-thru.
- JEJungbae Eriel1 day ago5.0This location really deserves the highest rating it has among all El Pollo Locos surrounding this area. They're so fast at the drive thru and I can always expect to receive food within a min and the food is consistent.
- ARA. C. R.4 days ago4.0Good chicken but quality has dipped. Chicken items not as well cooked as before; still slightly uncooked inside. Staff are hesitant in giving salsa and utensils.
- DDDianaOct 16, 20253.0The driveway maze is sort of confusing and parking lot is poorly designed. The food was mediocre sort of cold and tostada wasn’t lush more like on the smaller side and sort of stale. The woman working the counter, Brenda I think was her name wasn’t paying attention and didn’t charge for combo but for the tostada only. When asked to add the drink, giving attitude to the customer. Yeah, not the best El Pollo Loco location.
- SSSEBITASOct 6, 20255.0Muy bueno. No tanto como 3l pollo asado del "pollo asil" o "rey del pollo" de tijuana...pero para estar aqui en san diego: muy bueno
- JLJoše LopezSep 24, 20255.0Very good service would love to bring someone special here.
Frequently Asked Questions About El Pollo Loco
What are the operating hours of El Pollo Loco in San Diego?
El Pollo Loco in San Diego is open daily from 10:00 AM to 10:00 PM.
Where is El Pollo Loco located?
El Pollo Loco is located at 419 Euclid Ave, San Diego, CA 92114, USA.
What types of payment does El Pollo Loco accept?
El Pollo Loco accepts American Express, Discover, and Visa credit cards.
Does this El Pollo Loco have a drive-thru service?
Yes, this El Pollo Loco location offers a drive-thru service for customer convenience.
Is free Wi-Fi available at this El Pollo Loco?
Yes, free Wi-Fi is available at this El Pollo Loco location.
How can I place an order at El Pollo Loco?
You can place your order online through their menu at https://order.elpolloloco.com/menu/ or through the El Pollo Loco mobile app.
What is the contact phone number for El Pollo Loco?
You can reach El Pollo Loco at +1 858-240-9668 for inquiries or orders.
What popular public transit option is near El Pollo Loco?
Euclid Avenue station, a train and bus station, is located nearby, making it easy for customers to access El Pollo Loco via public transport.
Are there any coffee shops near El Pollo Loco for grabbing a drink before or after your meal?
Yes, Starbucks is nearby, which is convenient for customers who wish to enjoy a coffee or snack in addition to their visit to El Pollo Loco.
What community centers or services are close to El Pollo Loco?
Nearby community-focused locations include the Tubman-Chavez Community Center and the Diamond Business Association, which some customers might visit before or after dining at El Pollo Loco.