Customer Service
Many customers praised the friendly and accommodating staff, particularly highlighting individual employees like Laura for their exceptional service.
Order Accuracy
Several reviews mentioned issues with incorrect or incomplete orders, leading to customer frustration and disappointment.
Food Quality
The bagels and food received positive feedback for being delicious and fresh, although some customers noted inconsistencies in quality across different visits.
Speed of Service
Customers expressed concerns about slow service, particularly with drink orders and during busy times, impacting their overall experience.
Cleanliness
While some reviews noted cleanliness, there were also mentions of unsanitary conditions, particularly regarding food handling practices.