Domino's Pizza

Reviews

• LG

  lili “syn” gian

  Jan 3, 2026
  1.0
  When ordering from the Google search redirect, I had originally clicked the Carmel Mountain location and put in my order through the browser. Only after did I realize that it had funneled my order to this location. Maybe it was user error, but we called got put on immediately after calling without being given a reason. It gave us a sense of hurriedness and when someone finally took me off hold, the girl over the phone asked for our order number (which didn't appear on the browser, this was a frustrating part of the user experience on top of not being able to cancel the order from our end) and we hurriedly give her the name for the order as well as the phone number after she asked. Then she hung up on us immediately without giving verbal confirmation. After calling back she said I was rude, to never call again, and hoped that I never go to the location. Sure, whatever, never planned on it. I called for an emergent cancellation and waited for what could've been our order in the oven before being able to cancel, and trying to be quick was rude apparently. This occured at 5pm on Jan 3, 2026.
• KD

  Kai Deng

  Nov 15, 2025
  1.0
  Extremely unhappy for the staff member (Chloe Miller) at store: I don't feel being treated with respect. I ordered the "carry to car" service. I followed instruction by sending message when I arrived store and waited in the parking lot, and got confirmation that a store member will be right out. But I waited for 5 minutes, and no one came. I parked the car and entered the door, Chloe was right there, not busy, talking in her cell phone. (not business related). I asked that why isn't anyone carrying out the pizza. She said that I have to check in the app when I got here. Then I showed her the message confirmation in my phone, she completely ignored that and insisted that I need to check in the app. I was disappointed and carried the pizza away. As soon as I was out of the door, she slammed the door behind me. This is terribly disrespectful.
• MB

  Matthew Brooke

  Oct 31, 2025
  1.0
  I ordered from this dominos tonight and got the wrong food. Instead of prioritizing the mixup on their part and redelivering my food right away the guy said it would take 2 hours for me to get the correct order. I used to work at dominos and other fast food places and we always prioritize mixups over any other new order. I LOVE dominos but unfortunately you won’t be getting my business again. He is refunding my whole order.
• AG

  Abhay Gupta

  Mar 9, 2023
  1.0
  Stale , rotten inventory of pasta (recently received pasta with mold - pics enclosed) , cheese usage found many times in food item they served. Delivery drivers are usually late, clueless or senseless (getting wrong order items , missing items, or not able to find addresses etc.) Store Management acknowledges error but fail to address issues repeatedly. A big and old fan of dominos , but this one didn't deserve it. Management should take action

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