Customers generally praised the dim sum for its taste and freshness, with many considering it among the best in San Diego.
Service Issues
Several reviews highlighted inconsistent service, with some customers experiencing long waits for attention and poor handling of requests.
Pricing Concerns
Many customers noted that the prices have increased significantly, leading to mixed feelings about the value for money.
Ambiance
The restaurant's ambiance was described as lively and festive, with ample parking and a clean environment.
RT
R. T
Jan 1, 2026
4.0
Had an enjoyable Dimsum on New Years day 2026. The portions were larger than other Dimsum places. Average about $10 per plate. At 10am opening, no waiting. However by 12pm, the estimate waiting was 45 minutes. Service was consistent and there were enough staff to fetch tea and drinks without having to wait too long. The ambiance was busy and festive loud. Plentiful parking in shared plaza that accommodate SUV and small RVs.
SH
Scott Heavill
Jan 1, 2026
5.0
I got won ton soup, chicken chow fun and pork shumai for take out. All very good!
CD
Chen Dow
Dec 28, 2025
5.0
Many say this is now the best dim sum (Cantonese brunch) place in San Diego and it really is.
The quality and portions of their dim sum items are definitely up to par. Note that at lunch time on weekends, even their huge dining hall fills up. They serve dim sum all day, but after the lunch crowd, some items would run out.
AM
Ashita Meena
Dec 26, 2025
1.0
I’m writing to share my concern about the service my family and I experienced during our visit to your restaurant on Christmas Day.
While I understand the restaurant was extremely busy, several things that happened made us feel unsafe and disrespected. A short hair lady server spoke to us in a harsh tone over something minor (moving a soup spoon out off the soup bowl), placed items on our table abruptly, and appeared visibly frustrated while clearing dishes from the table around us.
What concerned me most was when a hot teapot was placed behind me and then moved across the front of me without any warning or “excuse me.” With hot liquids, this felt dangerous — especially with an older person at our table. I raised my voice because I was worried someone could get burned.
The server later said they were tired because many customers were calling them, and I do sympathize — but customers still deserve safe and courteous service, the experience felt very disappointing for a special holiday meal.
I’m not writing this to attack anyone, but to ask that this situation be reviewed and that the team be reminded about customer courtesy and safety, particularly when handling hot items. I truly hope future guests and your staff have a better experience.
DA
Deana Aquino
Dec 25, 2025
3.0
I was really disappointed with my experience at Diamond Palace Dim Sum. While the food itself was great, the service completely took away from the dinner.
Our server repeatedly ignored our table for over 30 minutes. We kept raising our hands and trying to get her attention, and each time she said she would come back after attending to another table. Unfortunately, she continued to focus on just two tables that already had plenty of food, while we were left with an empty table and no service at all.
I wish our server had been more attentive and courteous like some of the other staff we observed. Good food alone isn’t enough to make up for poor service, and this experience left a bad impression.