Dave & Buster's San Diego

Reviews

• SB

  Sarah Boyd

  2 days ago
  2.0
  My husband and I brought our kids here on a Saturday around 1pm. We expected it to be busy. The staff working up front selling cards were wonderful. Once we walked into the dining area, there were no hosts, just a sign that said seat yourself, but all the tables were dirty. We sat at the LEAST messy one and made it work. After waiting for 15 minutes my husband found a staff member if we missed something and they said “no just sit wherever” another 5 minutes goes by and one server comes up to take our order but makes it clear she was NOT our server. Once our drinks came, I immediately noticed my Mule looked funny. No mint, no lime, just a think layer of sour apple pucker and something hazy on top, with no indication of any ginger beer. Tried it and couldn’t stomach it (luckily the third server we had refunded it). We asked for silverware three times. Once we got the check, we were just glad the dining portion was over. Games were fine. But man, their staff needs to be trained a little better. Seemed like a bunch of moody teenagers that would rather be anywhere else.
• JC

  Josh Caruso

  Mar 6, 2026
  4.0
  Guitar Hero is my favorite game they have, lucky for me they have two of them. Dave and Busters has all the best arcade games racing, shooting, zombies, skeet ball, basketball, all of them. My family and I always have a great time there and look forward to finding new games and winning lots of tickets.
• NP

  Natiton Parker

  Feb 25, 2026
  5.0
  Such a fun spot! 🎉 My kids had an absolute blast there and didn’t want to leave. There was plenty to keep them entertained, so they were happily playing the whole time. Seeing them laugh and enjoy themselves made the visit totally worth it. 😄 What makes this place even better is that it’s enjoyable for adults too. While the kids are busy having fun, you can actually relax and grab a beer. 🍺🙌 It’s not always easy to find a place where both parents and kids are equally happy, but this one really manages to pull it off. The atmosphere feels lively and welcoming, making it perfect for a casual family outing. It’s definitely a win-win situation — the kids get their playtime, and the adults get a moment to unwind. 😊 We’ll absolutely be coming back again!
• JR

  John R (Johnny Reviews)

  Feb 18, 2026
  2.0
  Here is a case of great place to be but it seems to not want you there. Had a recent group event here. Getting tables was easy, we had about 20+ people in seperate groups for my daughter's football team binding event. 1 server assigned to 20+ people is bad to start. Server refused to take full orders from each group and insisted to do drunks then appetizers then food orders with each one done only after the previous was delivered and he got alot wrong. 30 minutes in amd he was just delivering waters amd drinks and since its 1 guy most were wrong. Finally after 45 minutes while he was trying to only take appetizer orders I demanded he take my full order of app and dinner order due to the rate that he was going no one would eat for an hour and we can leave the table or kiss our chance to order. By the time everyone's food came most of us were very fed up and would have left if not for the kids. No one i talked to seemed to have any idea about anything about the whole place except the current task they were doing. On the food. Its nearly all prepackaged and precooked food. Little flavor and not worth the price tag associated with it. Better food at chillis for less cost. They did turn beer into a fun idea of an all you can drink card. Get a cool card and fill your cup at any of like 20 draft options. Super cool if your into beer. The games, the real draw of the place. Some really fun games. Some are broken seemingly regularly but most are really fun. They are only worth the price on half price days. They are fun but their price structure will have you burning through $50 in less than 30 minutes. Parking is excellent and ease of access is pretty great. I would go to let kids run around but the bad service, poor food quality, I really wouldn't want to be there myself.
• GP

  Gabrielle Pimentel

  Feb 16, 2026
  1.0
  My experience at Dave & Buster’s was not only humiliating, but deeply concerning from a legal and accessibility standpoint. I was visiting with my fully trained service dog when I was suddenly surrounded by approximately six staff members and security personnel and accused of allowing my dog to defecate and track it into the game area. The alleged “trail” originated from a small area filled with children, yet without conducting a proper investigation or calmly reviewing footage first, staff immediately blamed my service animal. The manager repeatedly assured me he “would not lie,” stated that they have 30 cameras in the area the got everything on video, and claimed he personally saw video footage of my dog defecating and could show it to me. Despite this claim, I was confronted publicly and escorted out of the building before any professional, respectful verification took place. My service dog was under control, actively working, and did not relieve itself in the facility. Under the Americans with Disabilities Act (ADA), businesses are required to allow service animals and handle situations appropriately. Publicly surrounding and removing a guest with a service animal based on an unverified accusation demonstrates a serious lack of training and understanding of ADA obligations. Being swarmed and escorted out in front of other guests was one of the most embarrassing experiences I have ever endured. The only resolution offered was adding money to our play card, which does not address the discrimination, humiliation, or emotional distress caused. I expect this matter to be taken seriously. Proper ADA training and clear procedural protocols should be implemented immediately to ensure no other individual with a service animal is treated in this manner.

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