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Brand Certified

Chipotle Mexican Grill

3.7
(955 reviews)

About

Fast Food RestaurantMexican Restaurant
Chipotle Grosvenor Square is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
3680 Rosecrans St, San Diego, CA
92110, United States

Hours

Reviews

3.7
955 reviews
5 stars
433
4 stars
192
3 stars
93
2 stars
51
1 star
186

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted poor service, including rude staff, long wait times, and frequent mistakes with orders.

Food Quality

While some customers praised the food, many reported issues with portion sizes, missing ingredients, and food freshness.

Cleanliness

Multiple reviews pointed out the establishment's lack of cleanliness, with dirty tables and messy food preparation areas being common complaints.

Staffing Issues

Several customers noted that the location is often understaffed, leading to slow service and inadequate food preparation.
  • DL
    Diana Lang
    2 days ago
    5.0
    My niece was really craving a Chipotle burrito and specially wanted to try the vinegar sauce for the first time as well so we made our way in to this location. We ordered our food and found out that they were out of the sauce, but then Hayley & Marley came to our rescue and told us that they would go in the back and check their stock. Come to find out, they did have a small batch and my niece was able to complete her experience. Hayley and Marley didn't have to go out of their way but they did anyway and it was so scene, felt and appreciated. We would have totally been fine with out the sauce, but thank you so much for making our experience there that much more special.
  • AM
    Aniyah Mason
    Feb 19, 2026
    1.0
    Wish I could rate this place a zero but I can’t so I give it a 1! We came at 9pm they close at 11pm and said they weren’t making any more food!!! Shame on you guys!!!
  • AC
    Alexander Cortez
    Feb 18, 2026
    1.0
    This is by far one of the most unprofessional chipotle I’ve been to. First of all, anytime you go in to order every employee makes you feel like biggest burden. Store is always FILTHY, employees blasting music in the back to the point you can barely have a convo in the dining room (unpleasant rap music)—WITH the manager present and doing nothing. Food tasting like it never gets seasoned. Corporate/the district manager needs to do a serious evaluation of this place. It would ALMOST be tolerable to at minimum order to-go if the employees didn’t have the worst customer service. Not a good look especially with In N Out across the street that is the complete opposite and 10x more busy. I’ve only been here a handful of times but will now gladly drive to mission valley after the past couple experiences.
  • IM
    Ian McDonald
    Feb 5, 2026
    5.0
    Iris Wrapped the best chipotle burrito I’ve had in 10 years. Loaded full and had 0 leakage. Chipotle off of rosecrans.
  • KL
    Kaley Lockhart
    Feb 1, 2026
    1.0
    the two girls that’s working on 2/01/26 at 7:00pm. They need to learn how to fix their attitude before coming to work. Customer service is a 0!

Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill at Grosvenor Square offer?

Chipotle at Grosvenor Square serves fast-casual Mexican food including customizable burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.

What are the opening hours of Chipotle Mexican Grill at 3680 Rosecrans St, San Diego?

The restaurant is open every day with hours from 10:30 AM to 11:00 PM Monday and 10:30 AM to 11:00 PM Tuesday through Sunday.

Brand Certified Facts from Chipotle Mexican Grill

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Certified February 22, 2026Yext Knowledge Graph
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