Chipotle Mexican Grill

3.7
938 reviews
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About

Fast Food RestaurantMexican Restaurant
Chipotle Grosvenor Square is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
3680 Rosecrans St, San Diego, CA
92110, United States

Hours

Reviews

3.7
938 reviews
5 stars
425
4 stars
190
3 stars
93
2 stars
49
1 star
181

What are people saying?

AI-generated from recent customer reviews

Staff Attitude

Many customers reported rude and dismissive behavior from staff, leading to a negative dining experience.

Cleanliness

The restaurant was frequently described as dirty, with unclean tables and overflowing trash, impacting customer satisfaction.

Service Speed

Customers consistently noted slow service, long wait times, and issues with order accuracy, particularly during busy hours.

Food Quality

While some customers enjoyed the food, many complained about small portions, missing ingredients, and food that was not fresh.

Management Issues

Frequent mentions of poor management practices, including understaffing and lack of oversight, contributed to overall dissatisfaction.
  • JJ
    Jose Jimenez
    4 days ago
    5.0
    They're great!!!!
  • KK
    Kaylee
    Nov 7, 2025
    2.0
    This location is always out of everything
  • MC
    Mahider Cunningham
    Nov 3, 2025
    1.0
    The people are rude, and they make you feel rushed to order. Ik know it’s fast food but damn like give me time to order. And the don’t even put enough of the food I. The wrap.
  • CM
    Cats Meow
    Oct 18, 2025
    5.0
    The gentleman that helped us was so great!!! I'm gluten intolerant and he was great about it.
  • JP
    jp pro
    Oct 7, 2025
    1.0
    Pretty bad experience, me and my wife went there cause we were hungry after a long day and it was an hour before closing and they already didn’t have any rice and said they only had chicken and stake but right after he poured out meat they brought carnitas, pretty bad service and really low amount of food for $26. In my opinion they should still have food 1 hour before closing the place, also the personnel looked like they just wanted to get off already bad customer service

Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill at Grosvenor Square offer?

Chipotle at Grosvenor Square serves fast-casual Mexican food including customizable burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.

What are the opening hours of Chipotle Mexican Grill at 3680 Rosecrans St, San Diego?

The restaurant is open every day with hours from 10:30 AM to 11:00 PM Monday and 10:30 AM to 11:00 PM Tuesday through Sunday.