Business Details
About
Fast Food RestaurantMexican Restaurant
Chipotle Grosvenor Square is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.7
944 reviews
5 stars
429
4 stars
191
3 stars
93
2 stars
50
1 star
181
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported rude and dismissive staff, with many experiences highlighting poor customer service and long wait times.
Food Quality
While some customers enjoyed the food, many complained about small portions, missing ingredients, and food that was not fresh or properly prepared.
Cleanliness
Numerous reviews mentioned the establishment's lack of cleanliness, with dirty tables, overflowing trash, and unsanitary food preparation areas.
Operational Issues
The location is often criticized for being understaffed, leading to slow service and frequent shortages of menu items.
- AGAshley Gutierrez4 days ago5.0This is by FAR one of the best chipotles I’ve been too. The quality and quantity of their food never disappoints. I don’t usually write reviews unless I had a bad experience like many others, but for this place it has always been great. Thank you so much to the staff. Management is doing a great job and it shows. I will continue to order here and i definitely recommend it !
- MTMary TellezDec 30, 20255.0Chipotle food is your typical Tex-Mex. You come here knowing what you’re going to get. Decent portions, fresh food and affordable prices. Food aside, the older Latina ladies serving were kind and attentive. They were extra sweet to my toddler & those little things make a difference. The main reason I’m writing this review though, is because we witnessed a horrible health incident. A young man fell and had a seizure while we were there. A few men, I’m assuming managers, ran over & one immediately started dialing for help while the rest of us were trying to figure out what happened. They removed his wired earbuds and held his head. They stayed with him while help came. I was in shock but these guys took action. The man was treated by the paramedics then taken away in what seemed like stable condition.
- JLjonathan lasryDec 13, 20251.0Portions, missing items, trying to make you pay for things that you did not order, making mistakes and not apologizing. There is something like that happening time that I go there so I stopped going. I just go once a month and order online so I don’t have to talk with staff. Today there was a BOGO and right before I was about to pay I realized they did not apply it, they were running out of veggies so they told me I must have it on side for burritos instead of offering me to wait 5 mns… other than the food quality that is good they are really disorganized scammy people, it’s a mystery how the management turn random people into that ! It’s pretty common at a lot of chipotle when all other fast food employees are generally pretty nice
- JJJose JimenezNov 20, 20255.0They're great!!!!
- MCMahider CunninghamNov 3, 20251.0The people are rude, and they make you feel rushed to order. Ik know it’s fast food but damn like give me time to order. And the don’t even put enough of the food I. The wrap.
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill at Grosvenor Square offer?
Chipotle at Grosvenor Square serves fast-casual Mexican food including customizable burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.
What are the opening hours of Chipotle Mexican Grill at 3680 Rosecrans St, San Diego?
The restaurant is open every day with hours from 10:30 AM to 11:00 PM Monday and 10:30 AM to 11:00 PM Tuesday through Sunday.
Does Chipotle Grosvenor Square offer online ordering and delivery options?
Yes, the location supports online orders, in-store pickup, and delivery services through their app and website.
Where is Chipotle Grosvenor Square located exactly?
It is located at 3680 Rosecrans St, San Diego, CA 92110, right next to Jersey Mike's Subs.
How can I contact Chipotle Grosvenor Square for inquiries or catering?
You can contact them via phone at +1 619-222-0508 or email at ca.0603.grosvenor@chipotle.com.
Is Chipotle Grosvenor Square welcoming to LGBTQ+ customers?
Yes, Chipotle Grosvenor Square welcomes LGBTQ+ customers and promotes an inclusive environment.
Are there any nearby dining options around Chipotle Grosvenor Square?
Nearby dining options include Jersey Mike's Subs for sandwiches, Noodles & Company for Asian cuisine, and L&L Hawaiian Barbecue for Hawaiian fare.
What nearby places can I visit before or after dining at Chipotle Grosvenor Square?
You can visit Mattress Firm Clearance Center Sports Arena for retail shopping or relax at The Lash Lounge beauty spa nearby the restaurant.
Is there a good coffee shop near Chipotle Grosvenor Square?
Yes, Starbucks is located nearby, offering a convenient spot for coffee before or after your meal at Chipotle.
Does Chipotle Grosvenor Square have a rewards program for customers?
Yes, you can sign up for Chipotle Rewards to get exclusive offers and earn free food with your purchases.