Chipotle Mexican Grill

4.0
1133 reviews
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About

Fast Food RestaurantMexican Restaurant
Chipotle Downtown San Diego is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
101 W Broadway, San Diego, CA
92101, United States

Hours

Reviews

4.0
1,133 reviews
5 stars
571
4 stars
262
3 stars
128
2 stars
46
1 star
126

What are people saying?

AI-generated from recent customer reviews

Staff Attitude

Many customers reported rude and unprofessional behavior from staff, with several instances of staff being dismissive or disrespectful.

Food Quality

Feedback on food quality was mixed; while some praised the freshness and taste, others complained about cold food, poor preparation, and missing ingredients.

Cleanliness

Numerous reviews highlighted issues with cleanliness, including dirty tables and unsanitary conditions in the dining area.

Service Issues

Customers frequently experienced problems with order accuracy, long wait times, and difficulties in contacting the restaurant for assistance.

Positive Experiences

Despite the negative feedback, some customers had positive experiences, noting friendly service and good food at certain times.
  • SM
    Sana Mazero
    Nov 10, 2025
    1.0
    The Manager is so ride to customers and to her own employees. She's telling at everyone constantly and belittling the employees. And it's not working coz her employees don't even know how to properly roll a burrito!
  • BB
    Beerye88
    Nov 9, 2025
    5.0
    Generous portions and a clean bathroom what more can you ask from a Chipotle?
  • NS
    nicholas soto
    Oct 25, 2025
    1.0
    The staff at this location is very rude. Multiple times over been there, they just seem upset to even be working there. One of the shorter ladies snapped at me and rolled her eyes when I asked a question about my order. I think they need to work on some customer service skills unfortunately.
  • HC
    Hector Sr. Camberos
    Oct 24, 2025
    5.0
    GREAT FOOD EXCELLENT CUSTOMER SERVICE GREAT ATMOSPHERE GREAT PLACE TO VIST AND FALL IN LOVE WITH YOUR TASTE BUDS
  • AD
    Amanda Donoghue
    Oct 10, 2025
    4.0
    Decent food great portions, nice staff

Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill Downtown San Diego serve?

Chipotle Mexican Grill offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients without artificial colors, flavors, or preservatives.

What are the operating hours for Chipotle Mexican Grill at 101 W Broadway?

The restaurant is open Monday through Friday from 10:00 AM to 10:00 PM, and on Saturday and Sunday from 11:00 AM to 9:00 PM.