Chipotle Hillcrest is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Customers generally praised the food quality, with many enjoying the flavors and freshness, though some reported issues with over-salted or poorly cooked items.
Service Experience
Feedback on service was mixed; while some customers highlighted friendly and attentive staff, others reported poor service and long wait times.
Cleanliness
Several reviews mentioned cleanliness issues, particularly with restrooms and dining areas, indicating a need for better maintenance.
Portion Sizes
Many customers expressed dissatisfaction with portion sizes, stating they were often too small or inconsistent.
Atmosphere
The atmosphere received mixed reviews, with some enjoying the vibe while others noted it felt unwelcoming or chaotic.
ER
Everts Roman
Nov 7, 2025
5.0
Great staff ,great atmosphere. Totally recommended this spot!
AR
Alana Rosengrant
Oct 6, 2025
5.0
The food at chipotle is amazing. The outside area can be kinda dirty.
AR
Aline Romero
Oct 3, 2025
1.0
The restrooms are dirty no paper and they don't flush they are broken, I waited 10 mins for service and everyone was just talking and no effort to serve
LC
La Chara
Aug 22, 2025
5.0
The guy who helped us at the counter was SUPER attentive and really nice, good energy and smiling all the time.
Food was delicious and the place was very clean.
VS
V. B. Sr.
Aug 12, 2025
5.0
I had ordered three barbacao tacos with the fixins. I intended on eating one for a after work snack and saving the other two for dinner. Nah that didn't happen. 🤣🤣
Frequently Asked Questions About Chipotle Mexican Grill
What kind of food does Chipotle Mexican Grill in Hillcrest serve?
Chipotle Mexican Grill in Hillcrest offers fast-casual dining with a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients.
What are the opening hours of Chipotle Mexican Grill Hillcrest?
Chipotle Hillcrest is open daily from 10:30 AM to 11:00 PM.
Does Chipotle Hillcrest offer pickup and delivery services?
Yes, Chipotle Hillcrest offers both in-store pickup and delivery services to its customers.
Where is Chipotle Mexican Grill located within Hillcrest?
Chipotle Hillcrest is located at 734 University Ave, San Diego, CA 92103, next to FedEx.
Can I order Chipotle food online for the Hillcrest location?
Yes, you can order online through Chipotle's official app or website for pickup or delivery.
Which nearby facilities can I visit before or after dining at Chipotle Hillcrest?
Nearby places include FedEx Office Print & Ship Center for shipping needs, and Beauty Factory SD and San Diego Body Sculpting for spa and health services.
Are there other dining options close to Chipotle Hillcrest?
Yes, nearby dining options include Jack in the Box, Market Cocina, Taqueria, and Ramen Ryoma Hillcrest for a variety of cuisines.
Is there a coffee shop near Chipotle Hillcrest where I can grab a drink?
Yes, Better Buzz Coffee Hillcrest and WFM Coffee & Juice Bar are close by for coffee and juice options.
Does Chipotle Hillcrest accept gift cards and credit cards?
Yes, Chipotle Hillcrest offers gift cards and accepts credit card payments.
How can I contact Chipotle Hillcrest if I have questions or special requests?
You can contact Chipotle Hillcrest by phone at +1 619-209-3688 or via email at ca.0159.hillcrest@chipotle.com.